Job summary
These are exciting times for our Children and Young People Mental Health (CYPMH) services as we transform and enhance our services for young people across our County, and we are seeking applications from exceptional managers with a clinical background and operational experience in mental health, to lead CYP East.
The Operational Manager will work alongside an experienced and supportive Quadrant Leadership Team to oversee operational processes within the team and ensure high quality care is provided in a timely manner. They will work closely with the other three Operational Managers and the Service Manager as we work to standardise care across the county.
This role provides an excellent opportunity for an experienced CYP clinician who is seeking a development opportunity to extend their operational skills and experience.
CYP East is a committed and creative multi disciplinary team who are committed to providing great care. The team work from sites in Welwyn Garden City, Hoddesdon, and Bishops Stortford. Travel will be required between the sites to support the smooth running of the clinical care across the East Herts area.
Main duties of the job
The post holder is responsible for the allocation, deployment, prioritisation and delivery of services, for implementing and reviewing systems, policies, standards and procedures that ensure the provision of high quality services within frameworks agreed by the Trust.
The role will play a key role in the services transformation..
You'll have management experience within the NHS, and significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement. We'd like to see a real passion for operational management in community mental health services, and the difference you can make to service users and carers.
You'll have the opportunity to participate in our Leadership Academy, and benefit from excellent promotion prospects, some state of the art clinical environments and the opportunity to be part of a fantastic multidisciplinary team of staff who are genuinely committed to improving the lives of our service users and carers. We have an excellent range of staff benefits.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
The Operational Manager will have a mental health background with demonstrated achievements in operational leadership. They will have the ability to lead by example, motivate and empower others and will play a fundamental role in ensuring effective outcomes and high quality care for those using CYPMHS services in Hertfordshire. By inspiring a culture of high performance and continuous quality improvement in teams, the post holder will ensure the sustained provision of high quality services and standards for our service users, their carers and families.
This is an exciting time to join our service as we are developing new ways of working across both inpatient and community services and are looking for a strong leader to help us achieve our vision. Youll have demonstrable management experience within the NHS, and significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement.
Job description
Job responsibilities
The Operational Manager will have a mental health background with demonstrated achievements in operational leadership. They will have the ability to lead by example, motivate and empower others and will play a fundamental role in ensuring effective outcomes and high quality care for those using CYPMHS services in Hertfordshire. By inspiring a culture of high performance and continuous quality improvement in teams, the post holder will ensure the sustained provision of high quality services and standards for our service users, their carers and families.
This is an exciting time to join our service as we are developing new ways of working across both inpatient and community services and are looking for a strong leader to help us achieve our vision. Youll have demonstrable management experience within the NHS, and significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement.
Person Specification
Qualifications
Essential
- First degree in a related health or social care professional qualification (e.g. Nursing, Psychology, Occupational Therapy or Social Work)
- Professional qualification to diploma level in relevant area of health or social care or healthcare management
Desirable
- Project Management experience
Experience
Essential
- Previous experience of working as a middle manager within a health or social care setting with day-to-day responsibility for delivering a service, leading a team and management of relevant resources.
- Proven track record of achieving objectives Experience of leading and delivering programmes of change within the public sector
- Experience of budgetary management or working within budgetary expectations.
- Experience of managing rostering systems with large staff teams or experience of organising staff teams to ensure safe service delivery
- Experience of developing processes and systems and embedding these into services
- Specialist in CYPMHS
Person Specification
Qualifications
Essential
- First degree in a related health or social care professional qualification (e.g. Nursing, Psychology, Occupational Therapy or Social Work)
- Professional qualification to diploma level in relevant area of health or social care or healthcare management
Desirable
- Project Management experience
Experience
Essential
- Previous experience of working as a middle manager within a health or social care setting with day-to-day responsibility for delivering a service, leading a team and management of relevant resources.
- Proven track record of achieving objectives Experience of leading and delivering programmes of change within the public sector
- Experience of budgetary management or working within budgetary expectations.
- Experience of managing rostering systems with large staff teams or experience of organising staff teams to ensure safe service delivery
- Experience of developing processes and systems and embedding these into services
- Specialist in CYPMHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
