ARMS team leader

Job description

Job responsibilities

Management and Professional Leadership

To plan, prioritise and manage the delivery of health and social care assessment, care management and treatment service to service users within the ARMS service area, including overseeing referrals and ensuring that there is an even and appropriate distribution to work across the team, based on the experience of team members.

To oversee referrals and the allocation of service users to ARMS Workforce, ensuring that caseloads are monitored and managed and care packages are maintained within defined structures.

To ensure that there are adequate staff numbers organised appropriately around service user needs and to incorporate this into rota planning.

To ensure that risks relating to services users unmet needs and to the work environment are assessed and managed appropriately, ensuring that all team members know and understand their role in risk assessment and management.

To provide operational supervision to ensure the provision of clinical caseload supervision to all team members. Where necessary to make arrangements for appropriate professional supervision to be available to all team members through relevant professional leadership.

To implement and monitor relevant operational policies and protocols, team systems and processes for the effective operation of the ARMS Service.

To ensure quality care standards and procedures which support the aims of Hertfordshire Partnership NHS Trust and the ethos of the Recovery Approach.

To monitor the service caseload ensuring that the teams activities are targeted to clients/patients, fulfilling the agreed criteria.

To maintain the requirements of CPA, ensuring that the team members are able to assume Care Co-ordination responsibility.

To ensure the continued professional development of all team members through annual individual performance reviews.

To maintain the Team Leaders own professional registration and development.

In collaboration with the Service Line Leader, to undertake the timely recruitment selection, appointment and induction of team members.

To manage the delegated team budget with respect to operational and service delivery costs.

To implement systems of financial management to safeguard clients property ensuring they comply with the Standing Financial instruction of the Trust.

To effectively manage all aspects of the teams time ie Duty Rota, Time worked, Annual Leave via the E-Roster system.

To monitor and manage, in conjunction with the ARMS Operational Manager, all staff sickness and absences.

To act for or on behalf of the ARMS Operational Manager as required from time to time in accordance with local agreements.

Where the Team Leader is an Approved Mental Health Professional to be prepared to participate in local AMPH rota where appropriate.

Clinical Responsibility

Ensure the provision of appropriate NICE compliant ARMS Pathway interventions carried out to support the individuals with complex needs following assessment.

Ensure that all team members are able to engage with and develop and maintain long-term supportive and therapeutic relationships with service users.

Ensure the coordination, liaison and integration of activities from other services or agencies in the provision of a Care and Support package.

Participate in risk assessment and risk management activities to ensure the provision of safer care for service users and carers

Maintain service activities in line with the agreed referral, assessment and intervention criteria.

To provide a flexible service, responsive to service user need.

To develop the service in line with NICE guidelines, NHSE expectations and Trust strategy.

Maintain an effective skill/professional personnel mix to provide a multi-professional team approach.

Investigate and access a wide range of services designed to meet occupational, recreational, social and health needs for service users and carers.

To provide information for service development and evaluation through the use of outcome measurements, audit and annual service policy review.

Implement risk assessment procedures related to the working environment, tasks and client management.

Against agreed criteria, measure the effectiveness of the ARMS Service

To report on the activities and effectiveness of the teams interventions as required.

To adhere to the principles of Practice Governance.

Agree and implement quality standards which reflect both local and national requirements. Build and develop best practice initiatives.

To monitor systems of audit for:

o Client records

o Team activity

o Performance indicators.

Enable and participate in audit and research activities as required and appropriate.

Monitor and respond to all reported accidents or incidents following agreed Trust procedures.

Ensure the effective and timely management of all complaints relating to the service.

Through the establishment of quality and audit process, assess trends, strengths, weaknesses and opportunities that may influence the further development of Community Mental Health Services.

Develop a culture of service development and improvement in line with the Recovery Approach.

Provide comprehensive, timely and accurate information relating to activity and/or performance as required.

To ensure personalisation agenda is fully implemented within the teams.

Follow all Safeguarding reporting processes.

Person Specification

Qualifications

Essential

• RMN/DipSW/CQSW/OT qualification
• Evidence of current registration with NMC, GSCC, or HPC

Desirable

• Cert of Dip. In management

Skills, Knowledge and Abilities

Essential

• Clear understanding of the needs of people with mental health difficulties
• Up to date knowledge of relevant legislation, theory and policies relating to mental health; such as Community Care Legislation, Mental Health Act, the Personalisation agenda, Social Inclusion etc.
• The ability to lead a multi-professional team and provide on-going operational, clinical and professional supervision
• The ability to assess complex needs and work effectively with service users, their carers and social networks
• Able to establish and maintain effective links with statutory and non-statutory partners
• The ability to prioritise work and deliver to agreed time scales and standards
• Excellent team working skills, with the ability to negotiate compromise and resolve conflict
• Able to write structured, detailed and clear reports and record client information in accordance with statutory requirements and trust's guidelines.
• Have a clear understanding of the key strategic issues for mental health services
• Commitment to working within equal opportunities and anti-discriminatory practice
• Ability to manage highly sensitive information

Experience

Essential

• Significant post qualification experience of working with people with mental health problems in the Community and /or Acute Services
• Experience of working in CAMHS/ Childrens services
• Experience of work as Approved Mental Health Professional and/or Best Interest Assessor

Desirable

• Experience of working in an integrated health and social care environment.
• Experience of providing clinical and management supervision.
• Involvement in the development of a new service or of change management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

3 Bowlers Green Kingsley Green, Harper Lane Radlett WD7 9HQ

Kingsley Green, Harper Lane

Radlett

WD7 9HQ

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)