Job summary
This is a key role in the Primary Care Mental Health Services - West. The role will aid in the development of and reporting of all of the PCMHS performance targets from team level to senior managers and providing support to the teams in meeting these targets.
You will be required to work across PCMHS - West and potentially assisting similar reporting for PCMHS - East within HPFT to develop and provide information and information reports to support the achievement of targets and apply understanding of data quality to ensure information is correct.
You will require excellent analytical skills with experience of complex datasets, forecasting and reporting of organisational performance to Senior Managers. You will be expected to be highly numerate and have excellent communication skills.
"Location/Base of role to be agreed. Various Locations in West Herts possible."
Main duties of the job
- To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided.
- To support operational teams with the delivery of performance targets.
- To monitor performance against service targets and give appropriate feedback.
- To support the management and achievement of waiting time targets across the Trust.
- To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
- To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary.
- High level analysis of data and interpretation of trends etc. Ability to reflect this graphically.
- To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff.
- Support the implementation of new performance management systems and communication with staff.
- Work closely with the IM&T team in the development of performance management report writing.
"Location/Base of role to be agreed. Various Locations in West Herts possible."
About us
Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
About us - Hertfordshire NHS Partnership Trust
Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/
Job description
Job responsibilities
"Location/Base of role to be agreed. Various Locations across West Herts possible."
- To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided.
- To support operational teams with the delivery of performance targets.
- To monitor performance against service targets and give appropriate feedback.
- To support the management and achievement of waiting time targets across the Trust.
- To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
- To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary.
- High level analysis of data and interpretation of trends etc. Ability to reflect this graphically.
- To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff.
- Support the implementation of new performance management systems and communication with staff.
- Work closely with the IM&T team in the development of performance management report writing.
FOR A MORE INDEPTH JOB AND PERSON SPECIFICATION PLEASE READ ATTACHED DOCUMENTS BEFORE APPLYING -
Job description
Job responsibilities
"Location/Base of role to be agreed. Various Locations across West Herts possible."
- To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided.
- To support operational teams with the delivery of performance targets.
- To monitor performance against service targets and give appropriate feedback.
- To support the management and achievement of waiting time targets across the Trust.
- To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
- To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary.
- High level analysis of data and interpretation of trends etc. Ability to reflect this graphically.
- To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff.
- Support the implementation of new performance management systems and communication with staff.
- Work closely with the IM&T team in the development of performance management report writing.
FOR A MORE INDEPTH JOB AND PERSON SPECIFICATION PLEASE READ ATTACHED DOCUMENTS BEFORE APPLYING -
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Degree level qualification or equivalent
- Evidence of continuing professional development or equivalent experience.
PREVIOUS EXPERIENCE
Essential
- Minimum of 2 years' experience within large or complex organisation that necessitated working independently without day to day direction.
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources
Desirable
- Knowledge of national NHS priorities and targets
COMMUNICATION SKILLS
Essential
- Ability to communicate verbally and written to senior managers and work effectively in partnership with them
- Ability to convey complex information in a clear and concise format
- Proven report writing skills
- Proven presentation skills
Desirable
- Influencing skills in order to promote positive change
ANALYTICAL SKILLS
Essential
- Ability to analyse and interpret complex information and reflect this graphically.
- Excellent IT skills including Excel, Word, PowerPoint
- Excellent eye for 'detail' and ability to proof read complex data within documents.
Desirable
- Knowledge of Paris, PC-MIS and SystmOne
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Degree level qualification or equivalent
- Evidence of continuing professional development or equivalent experience.
PREVIOUS EXPERIENCE
Essential
- Minimum of 2 years' experience within large or complex organisation that necessitated working independently without day to day direction.
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources
Desirable
- Knowledge of national NHS priorities and targets
COMMUNICATION SKILLS
Essential
- Ability to communicate verbally and written to senior managers and work effectively in partnership with them
- Ability to convey complex information in a clear and concise format
- Proven report writing skills
- Proven presentation skills
Desirable
- Influencing skills in order to promote positive change
ANALYTICAL SKILLS
Essential
- Ability to analyse and interpret complex information and reflect this graphically.
- Excellent IT skills including Excel, Word, PowerPoint
- Excellent eye for 'detail' and ability to proof read complex data within documents.
Desirable
- Knowledge of Paris, PC-MIS and SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Prospect House with requirement to work at The Orchards, Hemel Hempstead and at Waverley Road, St Albans
Peace Drive off Cassiobury Drive
Watford
WD17 3XE
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
