Job summary
The role of the Primary Care Mental Health Support Worker will be to work across the interface between Primary Care and Secondary Care Mental Health Services and alongside the Primary Care Network.
Central to a recovery approach is that people should be able to build a meaningful life for themselves and should be supported to take control of and manage their own condition. The Primary Care Mental Health Support Worker plays a central role in supporting and enabling service users to achieve the personal goals they define as important in a recovery care plan.
In this role you will work to:
- Build trusting and collaborative relationships with service users and their
- Understand what is important to the service user in their
- Help and support the service user to develop and set
- Help them to feel hopeful about the things that are important to provide support and advice with being involved in their community - for example housing, employment, education, welfare benefits, social life and peer networks
Main duties of the job
- In this role you will work to build trusting and collaborative relationships with service users and their Carers. You will also assist in the formulation, implementation and monitoring of recovery care plans, attending and contributing to multi-disciplinary meetings in the planning, implementation and review of service user care plans.
- You will also assist in the provision of low intensity psychological interventions to support service users in achieving personal goals to resolve concerns with anxiety and low mood.
- You will provide an effective link between General Practitioners, housing, carers centre, and other statutory and non-statutory agencies and secondary care, to act in an advisory capacity to professionals in other fields and to develop joint working relationships.
- You will support the recovery journey of those who are being discharged to primary care from secondary care during the transitional phase.
- You will also identify and support GPs in the management and care of those patients who are frequent users of services.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Job description
Job responsibilities
- To assist in the formulation, implementation and monitoring of recovery care
- To assist in the provision of low intensity psychological interventions to support service users in achieving personal goals to resolve concerns with anxiety and low mood
- Under supervision, and by agreement with the service user, to provide an effective link between those parties involved in the implementation of all elements of the service users recovery care
- To maintain an up-to-date knowledge of local community resources that can support service users in achieving their personal recovery
- In agreement with service users and reflecting the agreed recovery care plan, actively include family members and carers in the assessment, planning, treatment and review process with service users, where appropriate.
- To work flexibly according to identified patient For example advocacy for, and on behalf of, the client to ensure full access to social amenities and benefits, supporting the client in pursuing these ends, as well as accompanying the clients to facilities if necessary.
- To provide an effective link between General Practitioners, housing, carers Centre, and other statutory and non-statutory agencies and secondary care, to act in an advisory capacity to professionals in other fields and to develop joint working
- Supporting the recovery journey of those who are being discharged to primary care from secondary care during the transitional
- Identifying and supporting GPs in the management and care of those patients who are frequent users
Please refer to the attached Job Description and Person Specification for further details in relation to this role.
Job description
Job responsibilities
- To assist in the formulation, implementation and monitoring of recovery care
- To assist in the provision of low intensity psychological interventions to support service users in achieving personal goals to resolve concerns with anxiety and low mood
- Under supervision, and by agreement with the service user, to provide an effective link between those parties involved in the implementation of all elements of the service users recovery care
- To maintain an up-to-date knowledge of local community resources that can support service users in achieving their personal recovery
- In agreement with service users and reflecting the agreed recovery care plan, actively include family members and carers in the assessment, planning, treatment and review process with service users, where appropriate.
- To work flexibly according to identified patient For example advocacy for, and on behalf of, the client to ensure full access to social amenities and benefits, supporting the client in pursuing these ends, as well as accompanying the clients to facilities if necessary.
- To provide an effective link between General Practitioners, housing, carers Centre, and other statutory and non-statutory agencies and secondary care, to act in an advisory capacity to professionals in other fields and to develop joint working
- Supporting the recovery journey of those who are being discharged to primary care from secondary care during the transitional
- Identifying and supporting GPs in the management and care of those patients who are frequent users
Please refer to the attached Job Description and Person Specification for further details in relation to this role.
Person Specification
Experience
Essential
- Ability to proactively and independently manage a workload
Desirable
- Demonstrable experience of working with service users in the community or with people with mental health or complex needs
- Experience of mental health services (as a worker or service user / carer).
Training and Qualifications
Essential
- Completion of the Care Certificate or equivalent
- NVQ Level 3 in Mental Health with post qualifications of further study / additional training to diploma level or NVQ 4 in Mental Health or equivalent level of experience
- Relevant healthcare training in support of people with mental health problems
- Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - which must include Maths and English)
- Relevant healthcare professional diploma/degree
Knowledge
Essential
- Knowledge of resources and working practices across health and social care
Desirable
- Knowledge of Mental Health Act 1983, (amendments 2007) and Mental Capacity Act 2005 knowledge of the care act.
- Knowledge of safeguarding children and adults
Person Specification
Experience
Essential
- Ability to proactively and independently manage a workload
Desirable
- Demonstrable experience of working with service users in the community or with people with mental health or complex needs
- Experience of mental health services (as a worker or service user / carer).
Training and Qualifications
Essential
- Completion of the Care Certificate or equivalent
- NVQ Level 3 in Mental Health with post qualifications of further study / additional training to diploma level or NVQ 4 in Mental Health or equivalent level of experience
- Relevant healthcare training in support of people with mental health problems
- Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - which must include Maths and English)
- Relevant healthcare professional diploma/degree
Knowledge
Essential
- Knowledge of resources and working practices across health and social care
Desirable
- Knowledge of Mental Health Act 1983, (amendments 2007) and Mental Capacity Act 2005 knowledge of the care act.
- Knowledge of safeguarding children and adults
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
