Support Coordinator for Apprentices

Hertfordshire Partnership University NHS Foundation Trust

The closing date is 01 October 2024

Job summary

o To work within the learning and development team providing effective professional quality support to enable the department to fulfil its function to a high standard.

o The main role will be to be involved in all aspects of coordination and support for apprenticeships.

o The post holder will manage their workload with advice from the team.

o You will play a critical role in promoting supporting and facilitating staff through their apprenticeship journey, building knowledge of the process and of education providers to act as a primary resource for our interested learners.

o Flexibility is essential to adapt to the competing demands and requests as well as cover colleagues as required.

o Experience in managing multiple systems and databases is essential.

o To support the Trust Mission by incorporating the values into the day-to-day role: welcoming, kind, positive, respectful, and professional.

Main duties of the job

Ensure that apprentices are adequately supported throughout their time on programmes.

To keep up to date with national and local developments which may affect delivery of apprenticeship programmes.

Maintain learner records to ensure audit requirements are fully complied with.

Provide outstanding pastoral support to apprentices during the period of their programme and facilitate guidance when required.

To participate in internal and external events as required

Support the promotion of apprenticeships across all services.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata + 5% of basic salary (min £1,258 max £2,122)

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

367-CORP-8706

Job locations

The Colonnades, Beaconsfield Road, Hatfield, AL10 8YE

Beaconsfield Road

Hatfield

AL10 8YE


Job description

Job responsibilities

Clinical Responsibility

Identify and share good practice.

Provide pastoral support for learners in clinical environments.

Leadership and Staff Management Responsibility

To support learners supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters.

Beopen and approachable as well as proactive in discussing and agreeing a process to monitor an employees mental and physical health.

Financial Responsibility

Manage resources effectively clinical, office and other equipment.

Ensure compliance with the financial regulations of the trust.

To understand the apprenticeship framework and national levy

Service Development and Improvement

To participate in standardisation, self-assessment reviews and quality improvement activities.

To participate in quality assurance for the apprenticeships when required.

Communications

To effectively communicate with external partners and education providers.

To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.

Job description

Job responsibilities

Clinical Responsibility

Identify and share good practice.

Provide pastoral support for learners in clinical environments.

Leadership and Staff Management Responsibility

To support learners supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters.

Beopen and approachable as well as proactive in discussing and agreeing a process to monitor an employees mental and physical health.

Financial Responsibility

Manage resources effectively clinical, office and other equipment.

Ensure compliance with the financial regulations of the trust.

To understand the apprenticeship framework and national levy

Service Development and Improvement

To participate in standardisation, self-assessment reviews and quality improvement activities.

To participate in quality assurance for the apprenticeships when required.

Communications

To effectively communicate with external partners and education providers.

To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.

Person Specification

Qualifications

Essential

  • Education to Level 3 and Maths & English GCSE (grade C/4) or equivalent
  • Assessor/Coaching qualification Level 3/4

Desirable

  • Business administration qualification Level 3 or above

Experience

Essential

  • Administration experience of at least 2 years
  • Demonstrate an understanding of apprenticeships and willingness to learn.
  • Computer experience and familiarity with word/excel and databases.
  • Ability to train/support others with energy and enthusiasm and provide a supportive environment.
  • Knowledge of assessment and training

Desirable

  • Previous working experience in a related field
  • Thorough knowledge of apprenticeship frameworks and claiming
Person Specification

Qualifications

Essential

  • Education to Level 3 and Maths & English GCSE (grade C/4) or equivalent
  • Assessor/Coaching qualification Level 3/4

Desirable

  • Business administration qualification Level 3 or above

Experience

Essential

  • Administration experience of at least 2 years
  • Demonstrate an understanding of apprenticeships and willingness to learn.
  • Computer experience and familiarity with word/excel and databases.
  • Ability to train/support others with energy and enthusiasm and provide a supportive environment.
  • Knowledge of assessment and training

Desirable

  • Previous working experience in a related field
  • Thorough knowledge of apprenticeship frameworks and claiming

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

The Colonnades, Beaconsfield Road, Hatfield, AL10 8YE

Beaconsfield Road

Hatfield

AL10 8YE


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

The Colonnades, Beaconsfield Road, Hatfield, AL10 8YE

Beaconsfield Road

Hatfield

AL10 8YE


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

Education Manager & Apprenticeship Lead

Barbara Del Gaudio

barbara.delgaudio@nhs.net

07818061738

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata + 5% of basic salary (min £1,258 max £2,122)

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

367-CORP-8706

Job locations

The Colonnades, Beaconsfield Road, Hatfield, AL10 8YE

Beaconsfield Road

Hatfield

AL10 8YE


Supporting documents

Privacy notice

Hertfordshire Partnership University NHS Foundation Trust's privacy notice (opens in a new tab)