Hertfordshire Partnership University NHS Foundation Trust

Lived Experience Support Worker

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Job summary

The successful candidate must have their own personal lived experience of recovery from mental health challenges AND own personal lived experience of using mental health services. Please make this clear in your application as to how you meet this criteria

As part of this recruitment we are appointing to two part time posts, consideration will be given to applicants who might be looking for fewer hours than advertised. The base for both posts will be in Welwyn Garden City however the successful candidates will be required to travel across the East and North of Herts as part of their role.

Lived Experience Support Workers will be part of the team and support people accessing the right intervention/support as part of their recovery journey, based on the person's individualised care and support plan.

As an integral and highly valued team member, the Lived Experience Support Worker will provide Lived Experience support and practical assistance to service users to support them in regaining control over their lives and their own unique recovery journey.

Through sharing the wisdom of their own lived experience of recovery, the Peer Support Worker will inspire hope and belief that recovery is possible in others.

All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Main duties of the job

To support people who are experiencing mental health challenges to:

Maintain and develop their independence.

Build life skills, confidence, resilience and self-esteem.

Build social networks and reduce isolation.

Engage in Lived Experience support sessions and offer holistic support, advice, information, and if necessary, onward referral to other support.

Find opportunities for them to direct their own recovery through self-management and choice.

Access to services and support.

Encourage positive choice-making.

Work with the service user and, where appropriate, their carers/another meaningful person in developing their own personalised care plan.

Encourage and motivate them to take an active role in their own care plan.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.

With a workforce of around 3,500 people and an annual income of some £330million this year, the Trust provides integrated health and social care services through a network of community and inpatient settings, serving diverse communities across Buckinghamshire, Essex, Hertfordshire and Norfolk. As a university NHS foundation trust, HPFT continues to develop strong links with the University of Hertfordshire, providing excellent learning and development opportunities, as well as strengthening our clinical research capability.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT following our CQC rating of Outstanding awarded to us in April 2019.

Date posted

30 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata + 5% of basic salary (min £1,192 max £2,011)

Contract

Permanent

Working pattern

Part-time

Reference number

367-ACMS-8591

Job locations

Rosanne House

Parkway

Welwyn Garden City

AL8 6HG

Job description

Job responsibilities

You will use your personal recovery with individuals using the service in 1:1 or group support. You will

Model and mentor recovery and demonstrate coping skills.
Embed a person-centred and recovery-orientated approach in all aspects of the work.

Inspire hope and share life experiences and lessons learnt.
Be trauma-informed
To contribute to peer support activities, including 1:1 and groups;
To ensure that the safety and wellbeing of each person using the service is monitored and reviewed regularly.
To contribute to the assessment, planning, implementation, and review of support.
To report any untoward incidents or unusual occurrences to the line manager.
To report any safeguarding concerns to the line manager.
To attend the appropriate team meetings
To attend both managerial and lived experience supervision.
To attend reflective/consultation with team members.

For a more in-depth Job and Person Specification please read the attached before applying

Job description

Job responsibilities

You will use your personal recovery with individuals using the service in 1:1 or group support. You will

Model and mentor recovery and demonstrate coping skills.
Embed a person-centred and recovery-orientated approach in all aspects of the work.

Inspire hope and share life experiences and lessons learnt.
Be trauma-informed
To contribute to peer support activities, including 1:1 and groups;
To ensure that the safety and wellbeing of each person using the service is monitored and reviewed regularly.
To contribute to the assessment, planning, implementation, and review of support.
To report any untoward incidents or unusual occurrences to the line manager.
To report any safeguarding concerns to the line manager.
To attend the appropriate team meetings
To attend both managerial and lived experience supervision.
To attend reflective/consultation with team members.

For a more in-depth Job and Person Specification please read the attached before applying

Person Specification

Qualifications

Essential

Good educational qualifications up to GCSE standard or equivalent
Educated to NVQ Level 4 or Equivalent Qualification

Experience

Essential

Own personal lived experience of recovery from mental health challenges
Paid or unpaid peer support worker experience
Willing to positively share your own life experiences, and personal experience of mental ill health challenges with people and carers using the service

Skills

Essential

Developed personal plans for managing own recovery
An ability to be non-judgemental
Ability to support someone in their recovery and not to 'rescue'
Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities
Ability to demonstrate empathy, compassion and patience
Able to tell your story succinctly and in a meaningful way.

Person Specification

Qualifications

Essential

Good educational qualifications up to GCSE standard or equivalent
Educated to NVQ Level 4 or Equivalent Qualification

Experience

Essential

Own personal lived experience of recovery from mental health challenges
Paid or unpaid peer support worker experience
Willing to positively share your own life experiences, and personal experience of mental ill health challenges with people and carers using the service

Skills

Essential

Developed personal plans for managing own recovery
An ability to be non-judgemental
Ability to support someone in their recovery and not to 'rescue'
Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities
Ability to demonstrate empathy, compassion and patience
Able to tell your story succinctly and in a meaningful way.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House

Parkway

Welwyn Garden City

AL8 6HG

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House

Parkway

Welwyn Garden City

AL8 6HG

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)