Job summary
This is a key role in the Talking Therapies and Essex Learning Disabilities (LD) services of the Trust, but not limited to. The role provides support to the Data Quality Lead and Contracts and Performance Manager. The role will aid in the development of and reporting of all of the Talking Therapies and Essex LD performance targets from team level to Senior Managers and providing support to the teams in meeting these targets.
You will be required to work across Talking Therapies and Essex Learning Disabilities (LD) services within HPFT to develop and provide information and information reports to support the achievement of targets and apply understanding of data quality to ensure information is correct.
You will require excellent analytical skills with experience of complex datasets, forecasting and reporting of organisational performance to Senior Managers. You will be expected to be highly numerate and have excellent communication skills.
Main duties of the job
- To analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided.
- To support operational teams with the delivery of performance targets.
- To monitor performance against service targets and give appropriate feedback.
- To support the management and achievement of waiting time targets across the Trust.
- To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
- To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary.
- High level analysis of data and interpretation of trends etc. Ability to reflect this graphically.
- To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff.
- Support the implementation of new performance management systems and communication with staff.
- Work closely with the IM&T team in the development of performance management report writing.
"Location/Base of role to be agreed. Hertfordshire/Essex Various Locations."
About us
HPFT is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Job description
Job responsibilities
"to analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided.
- To support operational teams with the delivery of performance targets.
- To monitor performance against service targets and give appropriate feedback.
- To support the management and achievement of waiting time targets across the Trust.
- To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
- To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary.
- High level analysis of data and interpretation of trends etc. Ability to reflect this graphically.
- To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff.
- Support the implementation of new performance management systems and communication with staff.
- Work closely with the IM&T team in the development of performance management report writing.
FOR A MORE INDEPTH JOB AND PERSON SPECIFICATION PLEASE READ ATTACHED DOCUMENTS BEFORE APPLYING -
Job description
Job responsibilities
"to analyse, develop, interpret, and present performance information to a high standard, and support the services in promoting the use and understanding of information provided.
- To support operational teams with the delivery of performance targets.
- To monitor performance against service targets and give appropriate feedback.
- To support the management and achievement of waiting time targets across the Trust.
- To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
- To support the development and maintenance of the performance management framework involving high level skills in Microsoft Excel and other information systems as necessary.
- High level analysis of data and interpretation of trends etc. Ability to reflect this graphically.
- To support the development of systems, improving and adapting existing reports and designing reports for use by Trust staff.
- Support the implementation of new performance management systems and communication with staff.
- Work closely with the IM&T team in the development of performance management report writing.
FOR A MORE INDEPTH JOB AND PERSON SPECIFICATION PLEASE READ ATTACHED DOCUMENTS BEFORE APPLYING -
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Degree level qualification or equivalent
- Evidence of continuing professional development or equivalent experience.
PREVIOUS EXPERIENCE
Essential
- Solid experience within large or complex organisation that necessitated working independently without day to day direction.
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources
Desirable
- Knowledge of national NHS priorities and targets
COMMUNICATION SKILLS
Essential
- Ability to communicate verbally and written to senior managers and work effectively in partnership with them
- Ability to convey complex information in a clear and concise format
- Proven report writing skills
- Proven presentation skills
Desirable
- Influencing skills in order to promote positive change
ANALYTICAL SKILLS
Essential
- Ability to analyse and interpret complex information and reflect this graphically.
- Excellent IT skills including Excel, Word, PowerPoint
- Excellent eye for 'detail' and ability to proof read complex data within documents.
Desirable
- Knowledge of Paris, PC-MIS and SystmOne
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Degree level qualification or equivalent
- Evidence of continuing professional development or equivalent experience.
PREVIOUS EXPERIENCE
Essential
- Solid experience within large or complex organisation that necessitated working independently without day to day direction.
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources
Desirable
- Knowledge of national NHS priorities and targets
COMMUNICATION SKILLS
Essential
- Ability to communicate verbally and written to senior managers and work effectively in partnership with them
- Ability to convey complex information in a clear and concise format
- Proven report writing skills
- Proven presentation skills
Desirable
- Influencing skills in order to promote positive change
ANALYTICAL SKILLS
Essential
- Ability to analyse and interpret complex information and reflect this graphically.
- Excellent IT skills including Excel, Word, PowerPoint
- Excellent eye for 'detail' and ability to proof read complex data within documents.
Desirable
- Knowledge of Paris, PC-MIS and SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
