Job summary
We have an exciting opportunity for a Chief Analytics Officer to join us here at HPFT, we are a values led organisation and we are looking for someone who shares our values to join us in this key role and be a key player in our 'great together' strategy. This role will be the lead in providing high quality data and management information. This will be instrumental in aiding effective decision making with our executive team. The role holder will integrate with a wide range of functions across the Trust, and be a key influencer in innovation.
Main duties of the job
The post holder will be responsible for being the subject matter expertise on a range of health and care datasets as collected by different providers, in order to support a range of varied integrated care system functions. They will deal with deal with complex and conflicting subject matter problems or in day-to-day workload in workshops, meetings, one on one communications and other events, comprising various parts of the business.
About us
At HPFT, we have recently launched our new strategy,Great Togetherco-produced and developed with service users, carers, staff, partners and local communities. It guides our journey over the next five years, as we continue to work together to improve care and outcomes for the people and communities we serve
Hertfordshire Partnerships University NHS Foundation Trust (HPFT) are a leading and progressive provider of mental health and learning disability services. We provide services to a population of 1.2million people in Hertfordshire, with additional services provided to the populations of Buckinghamshire, Essex and Norfolk. With 60,000 referrals per year, we have over 450,000 contacts with service users and patients we support in community settings. In May 2019 the Trust was assessed as 'Outstanding' by its regulator, the Care Quality Commission (CQC).
We are a values driven organisation and our aim is to ensure that we deliver an experience that is consistently welcoming, kind, positive, respectful and professional. Our people are highly motivated, as evidenced by some of the best staff survey results in the NHS and their response during the pandemic period has been nothing short of exceptional. There is no complacency and we are continually striving to improve and deliver great care and great outcomes to everyone we support.
Job description
Job responsibilities
- Act as the primary contact for data, analytics and insight across the Trust, ensuring the continuous availability maintenance and smooth running of services.
- Responsible for timely production of accurate, high-quality data and translate these into management information to inform and aid effective decision making at Board of Directors, Executive Team, Clinical Groups, Team and individual level.
- To work closely with the Analytical and Digital Teams across the system to prioritise and develop the data assets needed to support the local analytical and digital strategies.
- Ensure effective Problem and Incident management for all minor/major service level issues, and that SLAs are achieved, and client expectations are met (or exceeded). Monitor and track risks and issues and ensure proactive resolution and escalation processes.
- To attend existing subject matter meetings, as well as establishing and chairing any relevant forums required across the Trust, providing leadership, advice and subject matter expertise
Job description
Job responsibilities
- Act as the primary contact for data, analytics and insight across the Trust, ensuring the continuous availability maintenance and smooth running of services.
- Responsible for timely production of accurate, high-quality data and translate these into management information to inform and aid effective decision making at Board of Directors, Executive Team, Clinical Groups, Team and individual level.
- To work closely with the Analytical and Digital Teams across the system to prioritise and develop the data assets needed to support the local analytical and digital strategies.
- Ensure effective Problem and Incident management for all minor/major service level issues, and that SLAs are achieved, and client expectations are met (or exceeded). Monitor and track risks and issues and ensure proactive resolution and escalation processes.
- To attend existing subject matter meetings, as well as establishing and chairing any relevant forums required across the Trust, providing leadership, advice and subject matter expertise
Person Specification
Qualifications
Essential
- oITIL 4 Framework
- oKnowledge of ISO 27001
- oBroad understanding of digital technologies (micro) services architectures, mobile applications, systems integration)
- oThorough working knowledge of Digital, Cloud and Integration technologies including SOA.
- oIn depth knowledge of Cloud Architecture and Design Patterns - ability to apply cloud native tooling and approaches
- oExperience of Cloud Operating Model implementation
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area.
- Experience of project and programme management techniques and tools including both Agile and Prince 2 or Managing Successful Projects
Desirable
- oEnterprise Architecture framework certification, pref - The Open Group Architectural Framework (TOGAF)
Knowledge
Essential
- Strong background in Data Architecture and Business Analysis in a complex regulated environment
- User centric design thinking or service redesign experience
- Evidence of knowledge and application of IT components deployment at scale - Application/Data and Infrastructure layers
- Demonstrable knowledge of the basics of current technologies and trends, especially those relating to Interoperability and data integration in the context of:-
- Participation in Proof of Concepts, (5 case) Business Case production, including vendor/Tech roadmaps and lifecycle status,
- Strong analytical skills with the ability to collect, analyse and interpret information to support evidence-based decision making
- Strong presentation & communication skills suitable for all levels within the business
- Strong facilitation, persuasion and influencing skills across a range of stakeholders and audiences, including technical, clinical, operational and strategic / policy
Person Specification
Qualifications
Essential
- oITIL 4 Framework
- oKnowledge of ISO 27001
- oBroad understanding of digital technologies (micro) services architectures, mobile applications, systems integration)
- oThorough working knowledge of Digital, Cloud and Integration technologies including SOA.
- oIn depth knowledge of Cloud Architecture and Design Patterns - ability to apply cloud native tooling and approaches
- oExperience of Cloud Operating Model implementation
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area.
- Experience of project and programme management techniques and tools including both Agile and Prince 2 or Managing Successful Projects
Desirable
- oEnterprise Architecture framework certification, pref - The Open Group Architectural Framework (TOGAF)
Knowledge
Essential
- Strong background in Data Architecture and Business Analysis in a complex regulated environment
- User centric design thinking or service redesign experience
- Evidence of knowledge and application of IT components deployment at scale - Application/Data and Infrastructure layers
- Demonstrable knowledge of the basics of current technologies and trends, especially those relating to Interoperability and data integration in the context of:-
- Participation in Proof of Concepts, (5 case) Business Case production, including vendor/Tech roadmaps and lifecycle status,
- Strong analytical skills with the ability to collect, analyse and interpret information to support evidence-based decision making
- Strong presentation & communication skills suitable for all levels within the business
- Strong facilitation, persuasion and influencing skills across a range of stakeholders and audiences, including technical, clinical, operational and strategic / policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
