Hertfordshire Partnership University NHS Foundation Trust

Part Time Team Administrator

This job is now closed

Job summary

An exciting opportunity has arisen for an experienced administrator to join a new team, dedicated to offering psychological support for mothers and birthing people who have experienced a perinatal loss or birth trauma.

The admin team provides a comprehensive, professional, effective secretarial administrative service predominantly to Perinatal TLC, and as required, to the CPT (Community Perinatal Team). Along with the rest of the admin team, you will be responsible for audio typing, booking appointments for clinics and meetings, answering the telephone, taking messages, passing relevant queries to the duty worker, organising rooms, sending out agendas, taking minutes and other general administrative duties.

Main duties of the job

The successful candidate will work alongside our sister-service admin team from the Community Perinatal Team. Responsibilities will include audio typing, booking appointments for clinics and meetings, answering the telephone, taking messages, passing relevant queries, organising rooms, sending out agendas, taking minutes, updating electronic database systems and other general administrative duties.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on..."

Date posted

06 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata + 5% of basic salary (min £1,192 max £2,011)

Contract

Permanent

Working pattern

Part-time

Reference number

367-UNPL-7891

Job locations

Prospect House

Peace Drive

Watford

WD17 3XE

Job description

Job responsibilities

To be proficient in the use of dictation software.
Close liaison with Perinatal TLC and CPT psychologists and Doctors.
Processing clinic letters, produce appointment letters and enter appointments in the electronic patient record (EPR; currently Paris) and paper diary.
To support with the administrative tasks related to psychological interventions.
To send text message reminders to service users who have agreed to receive them.
To be proficient in using the electronic patient record for administrative purposes, including the inputting details of referrals and timely updating client records.
To use knowledge, and experience to assist other members of the admin team when requested to undertake additional admin tasks such as scanning, photocopying, answering the telephone, making up new service user assessment packs, etc.
To update skills as necessary and attend mandatory training.
To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.

Job description

Job responsibilities

To be proficient in the use of dictation software.
Close liaison with Perinatal TLC and CPT psychologists and Doctors.
Processing clinic letters, produce appointment letters and enter appointments in the electronic patient record (EPR; currently Paris) and paper diary.
To support with the administrative tasks related to psychological interventions.
To send text message reminders to service users who have agreed to receive them.
To be proficient in using the electronic patient record for administrative purposes, including the inputting details of referrals and timely updating client records.
To use knowledge, and experience to assist other members of the admin team when requested to undertake additional admin tasks such as scanning, photocopying, answering the telephone, making up new service user assessment packs, etc.
To update skills as necessary and attend mandatory training.
To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.

Person Specification

Qualifications

Essential

NVQ 3 or equivalent.

Desirable

ECDL qualification

Experience

Essential

Advanced secretarial skills such as audio and shorthand
Solid experience in a secretarial environment

Desirable

Experience in a mentalhealth environment or NHS

Knowledge

Essential

Good working knowledge of email and internet

Person Specification

Qualifications

Essential

NVQ 3 or equivalent.

Desirable

ECDL qualification

Experience

Essential

Advanced secretarial skills such as audio and shorthand
Solid experience in a secretarial environment

Desirable

Experience in a mentalhealth environment or NHS

Knowledge

Essential

Good working knowledge of email and internet

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Prospect House

Peace Drive

Watford

WD17 3XE

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Prospect House

Peace Drive

Watford

WD17 3XE

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)