Job summary
We are looking for full time, Band 4 FACT (Flexible Assertive Community Treatment) Support Worker to join Adult Community Mental Health Team based in Colne House, Watford (The role will also cover Borehamwood and Potters Bar). You will provide intensive support to service users within South-West, Hertfordshire. You will need experience of working with people who have mental health issues in the community. Your role as support worker with FACT will be to work as part of a mini team within the wider multi-disciplinary team, and support the community treatment of people with mental health needs and their families.
Main duties of the job
- You will work within a Multi- Disciplinary Team and will carry out direct Service User work under the supervision of a qualified practitioner.
- You will participate in assessing the specialist needs of people with a mental health illness living in the community, or as inpatients in Hertfordshire Inpatient services and in the implementation of their individual care plans.
- You will develop and maintain professional working relationships with service users, carers, team colleagues and other agencies.
- You will work flexibly over a 7 day period in a variety of health and social care settings.
- You will work as a lone worker using delegated autonomy and initiative.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Job description
Job responsibilities
- To provide support, give time, and promote recovery to service users in the broader community.
- Responsible for providing support to the FACT Clinical Lead, in the implementation of a recovery focused care plan for an allocated number of individual service users.
- To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
- To positively promote independent living of service users within community.
- To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion, and honesty.
For a more detailed explanation of the role, please see attached JD and PS.
Job description
Job responsibilities
- To provide support, give time, and promote recovery to service users in the broader community.
- Responsible for providing support to the FACT Clinical Lead, in the implementation of a recovery focused care plan for an allocated number of individual service users.
- To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
- To positively promote independent living of service users within community.
- To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion, and honesty.
For a more detailed explanation of the role, please see attached JD and PS.
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Evidence of academic achievement to at least GCSE level or equivalent in English, Maths and a Science subject
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
- NVQ/Mental Health Certificate Level 2
- Basic food hygiene
- Basic first aid skills
- Basic health and safety awareness
- SCIP Trained
Desirable
PREVIOUS EXPERIENCE
Essential
- Experience of working with people who have learning disability and who may have mental health needs and/or challenging behaviour
- Relating to People Skills
- Moving and handling awareness
- Awareness of local services
- Knowledge of benefits/employment systems
SKILLS AND KNOWLEDGE
Essential
- Excellent written, verbal and non-verbal communication skills.
- Ability to use the appropriate reporting structure as timely to individual situations.
- Willingness & ability to promote the independence and social inclusion of people with a learning disability
- The ability to work under the direction and indirect supervision of qualified practitioners.
- The ability to deliver the band 4 role within an agreed care plan.
- Ability and willingness to work flexibly over a 7 day a week rota.
- IT Skills
- To be able to maintain clear professional boundaries with service users and carers.
- Knowledge and skills in behaviour management.
Comms amd Analytical Skills
Essential
- Basic written and verbal communication skills
- Empathy, compassion, and patience
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings
- Ability to form positive therapeutic relationships with service users and carers
- A keenness to make a positive contribution to improving the quality of life for people with mental health problems
- Ability to use structured therapeutic skills, such as solution focused therapy, or a commitment to acquiring such skills
- Ability to provide practical support with daily living activities
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Evidence of academic achievement to at least GCSE level or equivalent in English, Maths and a Science subject
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
- NVQ/Mental Health Certificate Level 2
- Basic food hygiene
- Basic first aid skills
- Basic health and safety awareness
- SCIP Trained
Desirable
PREVIOUS EXPERIENCE
Essential
- Experience of working with people who have learning disability and who may have mental health needs and/or challenging behaviour
- Relating to People Skills
- Moving and handling awareness
- Awareness of local services
- Knowledge of benefits/employment systems
SKILLS AND KNOWLEDGE
Essential
- Excellent written, verbal and non-verbal communication skills.
- Ability to use the appropriate reporting structure as timely to individual situations.
- Willingness & ability to promote the independence and social inclusion of people with a learning disability
- The ability to work under the direction and indirect supervision of qualified practitioners.
- The ability to deliver the band 4 role within an agreed care plan.
- Ability and willingness to work flexibly over a 7 day a week rota.
- IT Skills
- To be able to maintain clear professional boundaries with service users and carers.
- Knowledge and skills in behaviour management.
Comms amd Analytical Skills
Essential
- Basic written and verbal communication skills
- Empathy, compassion, and patience
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings
- Ability to form positive therapeutic relationships with service users and carers
- A keenness to make a positive contribution to improving the quality of life for people with mental health problems
- Ability to use structured therapeutic skills, such as solution focused therapy, or a commitment to acquiring such skills
- Ability to provide practical support with daily living activities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Rosanne House, Parkway, Welwyn Garden City, Hertfordshire, AL8 6HG
Parkway, Welwyn Garden City, Hertfordshire
Welwyn Garden City
AL8 6HG
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
