Worcestershire Acute Hospitals NHS Trust

Ward Assistant, Ward 15

The closing date is 16 April 2026

Job summary

Permanent, 16 hours a week

Are you looking for a new challenge within the NHS?

Ward 15 is a 15 bedded urgent care ward, and is looking for an enthusiastic and motivated individual who can work as both part of a team and independently using own initiative.

The post holder will work as an integral part of a Clinical Ward/Team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.

Some of the main duties of the post holder will be to ensure smooth delivery, restocking, cleaning, general hygiene, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the Ward sister/Charge nurse.

The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.

Main duties of the job

Order equipment/stock required for patients for example dressings, bariatric equipment, feeds etc.
Maintain cleanliness and tidiness of store rooms and ward.
General hygiene and infection control audits.
Report faulty equipment and ensure all staff know how to report any issues.
Supporting the ward with cleaning duties and keeping the ward to a high standard of cleanliness.
Bed space cleaning audits.
Covering other wards in the absence of their ward assistants if required by the Trust.
Completing daily cleaning checklists.
Would be happy to attend fire warden training to be able to maintain fire safety of the ward.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

C9365-26-0274

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

Job description

Job responsibilities

General Duties:

When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives.

Communicate effectively with other team members and patients and carers.

Work as part of the ward team to ensure the continual provision of the highest possible standards of service.

Co-ordinate any special dietary requirements patients meals.

To liaise with maintenance staff to ensure that equipment is in working order.

Demonstrate how to use the bed head telephone and communication system, and ensure these are maintained in accordance with agreed protocols.

Organise and update notice boards as appropriate.

Maintain a high standard of personal behaviour.

Act as a point of contact for ward based volunteers.

Take responsibility for leading and co-ordinating the domestic staff.

Take responsibility for personal updating and development.

Take responsibility for maintaining a record of own personal development.

Participate in the Trust Appraisal System.

Work with management on any new training requirements.

Demonstrate skills and activities to others.

Ensure that Patients information booklets are always available.

Promote the prevention of cross infection to and from all patients, visitors staff and the environment.

Ensure that the cleaning standards meet agreed levels.

Oversee and monitor the need for cleaning of equipment.

Following patient discharge, ensure bed areas are cleaned appropriately and equipped in preparation for the next patient.

Key Duties

Ensure the ward is tidy and clutter free throughout, and that doors to non -patient areas remain closed.

Participate in the use of environmental checklists and cleaning audits.

Monitor the general environment and organize and co-ordinate any repairs and follow up outstanding work.

Liaise with maintenance staff to ensure that equipment is in working order.

Report any accidents, incidents, near misses and defects to the nurse in charge.

Order and receive stock including pharmacy where appropriate and maintaining appropriate levels.

Carry out Ward Audits, monitoring of quality standards, develop action plan and track progress.

Responsible for utilising the Trusts iProcurement solution to raise requisitions, receipt deliveries and resolve notifications.

Responsible for the receipt and quality check of linen received on the ward.

Communicate with the linen services as the need arises to resolve any problems with the ward linen supply.

Order consumables and other supplies and liaise with the logistics team, ensuring that all supplies are correctly stored and used in rotation, and that storage systems are maintained in a clean condition.

Liaise with supplies and materials handling staff as appropriate to ensure that the process is as efficient as possible, resolving any problems.

Responsible for maintain departmental store cupboards in line with Trust guidance in a tidy, clean and concise manner. Responsible for monitoring, managing and maintaining stock replenishment.