Worcestershire Acute Hospitals NHS Trust

Senior Healthcare Assistant SSDEC

The closing date is 08 March 2026

Job summary

We have a rare opportunity to join the Surgical Same Day Emergency Care team at Worcester Royal Hospital.

The SSDEC is a fast paced environment which sees around 30-40 patients a day with the aim of assessing, treating and discharging within the same working day. You will look after acutely unwell patients with the aim being to reduced ED attendances and admissions where possible. SSDEC is multi-speciality, with General Surgery, ENT, OMFS, Vascular and Trauma patients being seen. Patients are referred from the ED, GP's and Ambulance Service.

The right person will be dynamic, pro-active and able to manage multiple patients at once. They will work alongside a group of senior and experienced staff as a team, and liaise with other departments.

Main duties of the job

The Senior Healthcare Assistants have extended skills in venepuncture and cannulation, ECG's and able to record basic observations. They greet the patients in to the area, carry out the necessary investigations, escort patients for scans and investigations outside of the department and take care of patients basic needs such as nutrition and hydration.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Date posted

20 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-26-0109

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Job description

Job responsibilities

Welcoming Patients to the unit
Assisting with clerical duties
Performing regular basic observations
Collecting blood samples
Insertion of venous cannula
Escorting patients to other departments
Maintaining the cleanliness and tidiness in the unit
Providing food and drinks for patients when appropriate

Job description

Job responsibilities

Welcoming Patients to the unit
Assisting with clerical duties
Performing regular basic observations
Collecting blood samples
Insertion of venous cannula
Escorting patients to other departments
Maintaining the cleanliness and tidiness in the unit
Providing food and drinks for patients when appropriate

Person Specification

Skills and Abilities

Essential

Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening and written
Legible handwriting.
Be able to demonstrate an understanding of the concept of confidentiality
Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Blood taking and cannulation
ECG s

Desirable

Basic IT knowledge/skills

Qualifications

Essential

Basic standard of education including Maths and English
Experience of working in a patient care setting or customer facing environment
Care certificate course or equivalent

Desirable

Experience of working in a healthcare setting

Skills and Abilities

Essential

Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening and written
Legible handwriting.
Be able to demonstrate an understanding of the concept of confidentiality
Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Blood taking and cannulation
ECG s

Desirable

Basic IT knowledge/skills

Person Specification

Skills and Abilities

Essential

Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening and written
Legible handwriting.
Be able to demonstrate an understanding of the concept of confidentiality
Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Blood taking and cannulation
ECG s

Desirable

Basic IT knowledge/skills

Qualifications

Essential

Basic standard of education including Maths and English
Experience of working in a patient care setting or customer facing environment
Care certificate course or equivalent

Desirable

Experience of working in a healthcare setting

Skills and Abilities

Essential

Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening and written
Legible handwriting.
Be able to demonstrate an understanding of the concept of confidentiality
Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Blood taking and cannulation
ECG s

Desirable

Basic IT knowledge/skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)