Worcestershire Acute Hospitals NHS Trust

Healthcare Support Worker

The closing date is 16 December 2025

Job summary

An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic healthcare assistant with excellent communication skills. We want you to join our team in our chemotherapy unit at the Worcester royal hospital rowan suite. You will have the opportunity to be part of this service and our innovative ways of working as we grasp this opportunity to influence, shape and develop the changing face of cancer care and service provision in our Trust.

The 14 chaired day unit cares for patients with a range of cancers who are receiving chemotherapy and other types of treatments. We aim to provide an individualised and supportive environment for patients in which to deliver this specialised high standard care.

The ability to communicate effectively with the patients and all members of the team is essential. You will be supported in this post by the unit manager and team, Matron for oncology/Haematology and the Lead Chemotherapy Nurse.

Main duties of the job

Ensure the Chemotherapy unit is adequately prepared at the start of the day and re-stocked as necessary, including cleaning recliner chairs and trolleys etc.

To welcome patients onto the unit and undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels, weight, body mass index, urinalysis and blood sugars. Any variations must be reported immediately to trained staff to maintain patient safety.

To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.

To ensure all patient records whether electronic or written are updated as required.

To answer telephone calls bleeps, etc. and to take messages informing appropriate persons of the call or bleep received.

To assist with the ordering and monitoring of stock items to ensure efficient use of department resources.

To chaperone patients during physical examinations and procedures.

To undertake clinical procedures as defined by Trust protocol and procedures (phlebotomy, PICC line care)

To assess patients wellbeing and seek support if required from other healthcare professionals.

To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing or medical treatment to maintain patient safety and improve communication..

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

Date posted

02 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-25-1061

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic healthcare assistant with excellent communication skills. We want you to join our team in our chemotherapy unit at the Worcester Royal Hospital rowan suite. You will have the opportunity to be part of this service and our innovative ways of working as we grasp this opportunity to influence, shape and develop the changing face of cancer care and service provision in our Trust.

The 14 chaired day unit cares for patients with a range of cancers who are receiving chemotherapy and other types of treatments. We aim to provide an individualised and supportive environment for patients in which to deliver this specialised high standard care.

The ability to communicate effectively with the patients and all members of the team is essential. You will be supported in this post by the unit manager and team, Matron for oncology/Haematology and the Lead Chemotherapy Nurse.

Job description

Job responsibilities

An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic healthcare assistant with excellent communication skills. We want you to join our team in our chemotherapy unit at the Worcester Royal Hospital rowan suite. You will have the opportunity to be part of this service and our innovative ways of working as we grasp this opportunity to influence, shape and develop the changing face of cancer care and service provision in our Trust.

The 14 chaired day unit cares for patients with a range of cancers who are receiving chemotherapy and other types of treatments. We aim to provide an individualised and supportive environment for patients in which to deliver this specialised high standard care.

The ability to communicate effectively with the patients and all members of the team is essential. You will be supported in this post by the unit manager and team, Matron for oncology/Haematology and the Lead Chemotherapy Nurse.

Person Specification

skills/knowledge

Essential

  • Good verbal and non-verbal communication skills Good written communication skills

Desirable

  • Use of IT systems to record information

Qualifications

Essential

  • Basic education

Desirable

  • First Aid qualification Recognised qualification in English Venepuncture and cannulation

Experience

Essential

  • Previous experience working as a healthcare assistant

Desirable

  • Experience of working with people who have had a cancer or haematological condition
Person Specification

skills/knowledge

Essential

  • Good verbal and non-verbal communication skills Good written communication skills

Desirable

  • Use of IT systems to record information

Qualifications

Essential

  • Basic education

Desirable

  • First Aid qualification Recognised qualification in English Venepuncture and cannulation

Experience

Essential

  • Previous experience working as a healthcare assistant

Desirable

  • Experience of working with people who have had a cancer or haematological condition

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

rowan suite unit manager

deborah roadknight

deborah.roadknight1@nhs.net

01905733023

Details

Date posted

02 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-25-1061

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

Privacy notice

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