Job summary
This post is a great opportunity to make a difference to patients, acting with care and compassion you will be able to make a positive impact on the patients experience in hospital.
This is an entry level post which will provide you with invaluable experience to enable you to develop your career in the NHS. There are opportunities to develop additional skills such as venepuncture and for those who have ambitions for a career in nursing this role is a good starting point to develop the basic skills of care.
Main duties of the job
Your role as a Health Care Assistant is to work alongside a Registered Nurse as part of the Ward to provide patient centred care to patients.
Some of your duties include: washing and dressing patients, serving patients meals, assisting with feeding patients when necessary, helping people to mobilise, assisting patients with toileting, bed-making, generally assisting with patients' overall comfort, monitoring patients' conditions by taking temperatures, pulse, respirations and weight.
Acting with compassion you will put patients at the centre of all you do. You will communicate effectively with patients and their carers. This role will require you to work variable hours on a rota mainly days but also including nights and weekends.
You will show courage by embracing new ways of working and doing the right thing by the people you care for, including speaking up when you have concerns.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
- You will assist with washing and dressing patients, using hoists as appropriate.
- You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.
- You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.
- You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight.
- You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.
- You will make beds and help to ensure the ward/department is kept clean, tidy and safe.
- You will communicate with patients and their relatives with care and compassion.
- You will help to ensure that patients are kept comfortable and receive personalised care.
- You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.
- You will assist with the recording and safe keeping of patients property and valuables.
- You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.
- You will safeguard vulnerable adults.
- You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.
- You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.
- You will ensure the privacy and dignity of patients is met at all times.
- You will be adaptable and flexible to working in various areas of the department or ward as required.
Job description
Job responsibilities
- You will assist with washing and dressing patients, using hoists as appropriate.
- You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.
- You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.
- You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight.
- You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.
- You will make beds and help to ensure the ward/department is kept clean, tidy and safe.
- You will communicate with patients and their relatives with care and compassion.
- You will help to ensure that patients are kept comfortable and receive personalised care.
- You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.
- You will assist with the recording and safe keeping of patients property and valuables.
- You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.
- You will safeguard vulnerable adults.
- You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.
- You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.
- You will ensure the privacy and dignity of patients is met at all times.
- You will be adaptable and flexible to working in various areas of the department or ward as required.
Person Specification
Experience
Essential
- Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written. Legible handwriting. Be able to demonstrate an understanding of the concept of confidentiality. Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries. Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour.
Desirable
- Experience working in an Hospital settings.
- Basic IT skills. Awareness of infection control measures.
Qualifications
Essential
- Basic standard of education including Maths and English.
- Completed the Care Certificate or willing to complete the Care Certificate within the first 3 months
Desirable
- Completed an Healthcare Apprenticeship or equivalent. NVQ in care. Health & Social Care qualification. Phlebotomy Trained
Skills
Essential
- Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written. Legible handwriting. Be able to demonstrate an understanding of the concept of confidentiality. Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries. Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour.
Desirable
- Basic IT skills.
- Awareness of infection control measures.
Person Specification
Experience
Essential
- Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written. Legible handwriting. Be able to demonstrate an understanding of the concept of confidentiality. Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries. Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour.
Desirable
- Experience working in an Hospital settings.
- Basic IT skills. Awareness of infection control measures.
Qualifications
Essential
- Basic standard of education including Maths and English.
- Completed the Care Certificate or willing to complete the Care Certificate within the first 3 months
Desirable
- Completed an Healthcare Apprenticeship or equivalent. NVQ in care. Health & Social Care qualification. Phlebotomy Trained
Skills
Essential
- Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written. Legible handwriting. Be able to demonstrate an understanding of the concept of confidentiality. Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries. Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour.
Desirable
- Basic IT skills.
- Awareness of infection control measures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
