Support Medical Secretary, Oncology/Haematology

Job summary

Support Medical Secretaries - Oncology/Haematology/Palliative Care

Post one: 37.5 hours per week - based at Alexandra Hospital

Post two: 30 hours per week - based at Worcestershire Royal Hospital

An exciting opportunity has arisen for two Support Medical Secretaries to join the Oncology, Haematology & Palliative Care Directorate at Worcestershire Acute Hospitals NHS Trust. These roles are pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders. Once initial training in the role is complete we offer1-2 days of home working per week as part of an existing home working roster within the team.

You will need to be a highly motivated and flexible team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for support secretaries with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever changing environment.

Previous Medical Secretarial experience would be desirable, as well as being able to work on your own initiative with well-developed communication and interpersonal skills.

An understanding of NHS IT systems (including PAS Allscripts) is desirable but not essential, as full training will be given.

Informal enquiries to: Laura Ashby, Directorate Support Officer on 01905 768914.

Main duties of the job

You will be working on varied roles but your main duties include the following :

Type patient letters relating to clinic appointments, test results, referrals from digital audio dictation. Escalating any urgent actions beyond your remit to the Senior Medical Secretary as appropriate.

Cover tasks during the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.

Management of patient investigations using Trust computer systems.

Dealing with telephone queries from patients/other healthcare workers.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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