Job responsibilities
Job
Purpose:To
support professionally qualified staff in providing quality care for patients.
This is a generic job description, which covers the range of duties that a
healthcare assistant (direct patient care) may be required to undertake.
In
addition the role will require the post holder to competently and regularly
undertake Clerical and administrative duties as part of daily workload in line
with service needs
The
particular duties to be undertaken by the post holder will be determined by the
department manager. Objectives,
performance and training needs will be regularly reviewed in accordance with
the Trusts Performance review guidelines.
Key Duties:
ClinicalAssist
the multi professional team to prepare and support patients undergoing
treatment and/or investigations maintaining privacy and dignity at all times.
To comply with all Trust Policies
and Procedures to maintain a safe working environment for patients and
staff.
To undertake clinical procedures as
defined by Trust protocol and procedures.
Demonstrate knowledge and
understanding of health and safety at work in order to maintain a safe
environment
To attend to the activities of
daily living needs of patients, under the supervision and direction of a
qualified nurse, to ensure that patients receive care appropriate to their
needs. All care given must be
documented in the patient record and countersigned by a trained nurse.
To report immediately to the Nurse
in Charge any observed change in a patients condition or any concern
expressed by a patient about nursing or medical treatment to maintain
patient safety and improve communication.
Ensure own actions help to maintain
quality.
To undertake observations this
includes temperature, pulse, respirations, blood pressure, oxygen
saturation levels and conscious level using the AVPU score. Any variations
must be reported immediately to trained staff to maintain patient safety.
Undertake routine assessment tasks
related to the individuals health and wellbeing.
To obtain non-invasive clinical
samples, as directed by a trained nurse, to ensure that the patient
receives treatment appropriate to their needs.
To obtain blood samples as directed
by trained nurse and with set criteria within own sphere of competence
following recognised and assessed program of training
Assist in delivering programme of
care to meet individuals health and wellbeing needs.
To respond appropriately to
clinical emergencies to ensure the patient receives appropriate care.
To chaperone patients to other clinical
departments, following assessment by a trained nurse, to maintain patient
safety.
Communication
To
answer telephone calls, bleeps etc. and to take messages informing appropriate
persons of the call or bleep received.
To
respond to patient requests for non- clinical information to improve
communication.
Establish
and maintain communication with people on routine and operational matters.
To
receive ward/department visitors in a hospitable manner to encourage good
working relationships.
To
act always in a manner which promotes positive working relationships and
maintains the professional image of the Trust.
Clerical
To
carry out reception and clerical duties competently and regularly as part of
day to day function of role and to cover clinic administrator when off.
Competent
computer skills
Competent
use of trust clinical systems within clinical governance framework
Cleaning and general house keeping
To
assist in the maintenance of a safe and clean clinical environment to reduce
the risk of infection.
Cleaning
and tidying examination rooms/ clinic areas.
Be
responsible for stock check and rotation
To
alert those responsible for ordering equipment when stock are required
Local Ward/Department Variation to Core Job Description
To
communicate effectively with children and young people and their families
To
be willing to develop new skills in area such as play, communication with
children and families.
To
be able to competently use all trust IT and clinical systems i.e. OASIS,
bluespier, intranet within clearly defined information governance framework.
To
comply with trust child protection safeguarding procedures and attend mandatory
training and updates.
This
job description forms the basis of the healthcare and administrative assistant
duties. You should be aware that there
might be other specific assigned tasks relevant to a particular area of work.
Standard Clauses:The purpose of this post should
remain constant, but the duties and responsibilities may vary over time within
the overall role and level of the post.
The post holder may from time to time be asked to undertake other
reasonable duties. Any such changes will
be made in discussion with the post holder in the light of service needs.
Competence
The post holder is responsible for
limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his
or her competence during the course of his / her duties then s/he should
immediately speak to their line manager or supervisor.
Codes
of conduct
All employees of the Trust who are
required to be registered with a professional body, to enable them to practise
within their profession, are required to comply with their code of conduct and
requirements of their professional registration. Those staff that are not required to be
registered with a professional body are required to comply with the Trusts
codes of conduct.
Confidentiality
The post holder must maintain
confidentiality, security and integrity of information relating to patients,
staff and other Health Service business.
Records
Management
All employees of the Trust are
legally responsible for all records that they gather, create or use as part of
their work within the Trust (including patient, financial, personnel and
administrative), whether paper or computer based. All such records are considered public
records and all employees have a legal duty of confidence to service
users. Employees should consult their
manager if they have any doubt as to the correct management of records with
which they work.
Health
and Safety
Employees must be aware of the
responsibilities placed on them under the Health and Safety at Work Act (1974)
and the Manual Handling Operations Regulations (1992) and all relevant Trust
Health and Safety Policies and Guidance.
This ensures that the agreed safety procedures are carried out to
maintain a safe environment for employees, patients and visitors to the Trust.
Infection
Control:Employees must accept personal
responsibility and accountability for Infection Prevention and Control
practice. Employees should ensure they are
familiar with, and comply with, all relevant Infection Control policies for
minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake annual mandatory
updates in Infection Control.
Risk
Management
It is a standard element of the role
and responsibility of all employees of the Trust that they fulfil a proactive
role towards the management of risk in all of their actions. This entails the risk assessment of all
situations, taking appropriate actions, and reporting all incidents, near
misses, and hazards promptly. It is a
contractual obligation that all employees must co-operate with any
investigations undertaken.
Children
and vulnerable adults
You have a responsibility for
promoting and safeguarding the welfare of the children / young people / vulnerable
adults that you come into contact with or are responsible for in your job role
and sphere of competence.
Disclosure
and Barring Service
The Trust aims to promote equality
of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account
for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in
respect of exempted questions under the Rehabilitation of Offenders Act 1974,
all applicants who are offered employment will be subject to a criminal record
check from the Disclosure and Barring Service before the appointment is
confirmed. This will include details of
cautions, reprimands or final warnings, as well as convictions. Postholders may periodically be asked to
undertake a re-check.
The Trust is legally required to
check all staff against the Disclosures and Barring Services Childrens and
Vulnerable Adults barring lists if they engage in what is defined as Regulated
Activity or Controlled Activity: Regulated Activity is defined as working
closely with children or vulnerable adults, paid or unpaid, on a frequent or
intensive basis. Controlled activity is
work that provides opportunities for contact with children or vulnerable
adults.
Equality and Diversity
The Trust promotes policies and
practices that challenge discrimination, promote equality, respect individual
needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality
for all in employment practices based on an applicants ability, skills and
aptitude for the post. A range of
equality & diversity policy initiatives are in place and all successful
applicants are expected to familiarise themselves with these. It is therefore the duty of every employee to
comply with the detail and spirit of these policies and the law at all
times. Any issues or concerns you have
should be taken up with your manager or the human resource team as soon as
possible.
Dignity
All employees must treat each person
as an individual, offering a personalised service respecting peoples dignity
and modesty at all times.
