Assistant Project Support Officer

Worcestershire Acute Hospitals NHS Trust

The closing date is 26 January 2025

Job summary

An exciting opportunity has arisen to join the Project Support Team as an Assistant Project Support Officer. This is a permanent full-time role, and we are seeking to appoint a dynamic, motivated, enthusiastic, and experienced individual.

As an Assistant Project Support Officer, you will report directly to the Project Support Officer Team lead and will play a key role in providing robust project support to the Programme Management Office.

You will be required to negotiate, problem solve, use your initiative, and demonstrate resilience and determination with minimum supervision to meet deadlines.

If you think you have what it takes to support the overall delivery of the Trust priorities, we would really like to hear from you.

Important Notice Regarding Job Applications:

We value originality and integrity in our hiring process. Please note that all applications must be entirely your own work and AI-generated content is not acceptable and will be disqualified.

We appreciate your understanding and encourage you to showcase your skills and experiences authentically.

Main duties of the job

The main responsibility of the role is to provide assistance for tasks to support the delivery of projects as required by the Project Support Officer and wider Strategy & Planning team.

Provide Project and Administrative support to the. PMO team.

Support delivery of the Trusts projects and programmes.

Support the production of documentation relating to the projects and BAU.

To provide support to the Theatre and other Programmes

Operate, maintain, and provide support in the use of the PMO toolset.

Co-ordinate and provide support for relevant project managers meetings.

Establish and maintain the Trusts project documentation library.

Assist in the production of key project documentation.

Assist in conducting project audits.

Other project duties as and when required.

Effectively plan, resource, and monitor small-scale projects, with support of Project Support Officer.

Direct and motivate the project team

Identify and manage all stakeholders.

Agree any delegation and use of project assurance roles required by relevant Project board.

Prepare Project, Stage and, if necessary, Exception Plans in conjunction with Team Managers, and appointed project assurance roles, and agree them with relevant Project Boards.

Manage business and project risks, including the development of contingency plans.

Support with work prioritisation.

Deliver key governance documentation in association with project delivery.

Please refer to job description.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-25-0027

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

Assistant Project Support Officer to support the management of the Programme Management Office with the delivery of the Trusts key strategic programmes and projects. Closely engaging with all levels of staff and suppliers to deliver the required deliverables in compliance with the Trusts governance processes. Due to the close working relationships required with Trust colleagues, on-site working will be required on a regular and sometimes ad hoc basis, including being on-site at least two days per week.

Staff Management

1. To ensure all staff within the Strategy & Planning division are fully supported with project and programme delivery.

2. Demonstrate effective leadership at all times.

3. Demonstrate supervisory skills for new junior and support staff.

4. Utilise Trusts policies, procedures and guidelines actively contributing to their development.

Human Resources

5. Maintain appropriate records, adhering to national, local and Trust guidelines on record keeping.

6. Ensure attendance of staff at mandatory training for compliance.

Financial

7. Assist in the development of business processes and reporting for relevant projects.

8. Work closely with the Project Support Officer Lead and PMO team to provide appropriate financial and activity information as required to generate reports for Board committees.

9. To participate in budget setting and productivity and efficiency programme planning.

10. Production of staff capitalisation and revenue reports for recharging of staff costs.

Project & BAU Support / Management

1. Provide Project and Administrative support to the. PMO team.

2. Support delivery of the Trusts projects and programmes.

3. Support the production of documentation relating to the projects and BAU.

4. To provide support to the Theatre and other Programmes

5. Operate, maintain, and provide support in the use of the PMO toolset.

6. Co-ordinate and provide support for relevant project managers meetings.

7. Establish and maintain the Trusts project documentation library.

8. Assist in the production of key project documentation.

9. Assist in conducting project audits.

10. Other project duties as and when required.

11. Effectively plan, resource, and monitor small-scale projects, with support of Project Support Officer.

12. Direct and motivate the project team.

13. Identify and manage all stakeholders.

14. Agree any delegation and use of project assurance roles required by relevant Project board.

15. Prepare Project, Stage and, if necessary, Exception Plans in conjunction with Team Managers, and appointed project assurance roles, and agree them with relevant Project Boards.

16. Manage business and project risks, including the development of contingency plans.

17. Support with work prioritisation.

18. Deliver key governance documentation in association with project delivery.

19. Complete and ensure up to date framework documentation is available.

Job description

Job responsibilities

Assistant Project Support Officer to support the management of the Programme Management Office with the delivery of the Trusts key strategic programmes and projects. Closely engaging with all levels of staff and suppliers to deliver the required deliverables in compliance with the Trusts governance processes. Due to the close working relationships required with Trust colleagues, on-site working will be required on a regular and sometimes ad hoc basis, including being on-site at least two days per week.

Staff Management

1. To ensure all staff within the Strategy & Planning division are fully supported with project and programme delivery.

2. Demonstrate effective leadership at all times.

3. Demonstrate supervisory skills for new junior and support staff.

4. Utilise Trusts policies, procedures and guidelines actively contributing to their development.

Human Resources

5. Maintain appropriate records, adhering to national, local and Trust guidelines on record keeping.

6. Ensure attendance of staff at mandatory training for compliance.

Financial

7. Assist in the development of business processes and reporting for relevant projects.

8. Work closely with the Project Support Officer Lead and PMO team to provide appropriate financial and activity information as required to generate reports for Board committees.

9. To participate in budget setting and productivity and efficiency programme planning.

10. Production of staff capitalisation and revenue reports for recharging of staff costs.

Project & BAU Support / Management

1. Provide Project and Administrative support to the. PMO team.

2. Support delivery of the Trusts projects and programmes.

3. Support the production of documentation relating to the projects and BAU.

4. To provide support to the Theatre and other Programmes

5. Operate, maintain, and provide support in the use of the PMO toolset.

6. Co-ordinate and provide support for relevant project managers meetings.

7. Establish and maintain the Trusts project documentation library.

8. Assist in the production of key project documentation.

9. Assist in conducting project audits.

10. Other project duties as and when required.

11. Effectively plan, resource, and monitor small-scale projects, with support of Project Support Officer.

12. Direct and motivate the project team.

13. Identify and manage all stakeholders.

14. Agree any delegation and use of project assurance roles required by relevant Project board.

15. Prepare Project, Stage and, if necessary, Exception Plans in conjunction with Team Managers, and appointed project assurance roles, and agree them with relevant Project Boards.

16. Manage business and project risks, including the development of contingency plans.

17. Support with work prioritisation.

18. Deliver key governance documentation in association with project delivery.

19. Complete and ensure up to date framework documentation is available.

Person Specification

Skills and knowledge

Essential

  • Competent user of Microsoft Office, particularly MS Excel, and experience of supporting and training other users if required
  • Excellent verbal and written communication skills. Able to communicate project details as they develop and change
  • Excellent time management skills with the ability to work to multiple and challenging deadlines

Experience

Essential

  • NHS experience in an administrative role
  • Experience of administrative procedures including co ordinating and managing the administration of meetings at a Senior level
  • Experience of data collection and use of information for decision making
  • Experience of action tracking and resolution

Qualifications

Essential

  • 5 GCSEs or equivalent inc. Maths and English

Desirable

  • Project Management Qualification APM or PRINCE2 or willingness to gain suitable qualifications.
  • Evidence of continued professional development.

Other Job Requirements

Essential

  • Onsite working requirement at least two day per week at all hospital sites
  • Passionate for high quality patient care and delivering outstanding outcomes.
  • Resilient and determined to overcome challenges, recover from setbacks, and demonstrable persistence to deliver against set objective

Desirable

  • Ability to recognise when to seek appropriate assistance from colleagues.
Person Specification

Skills and knowledge

Essential

  • Competent user of Microsoft Office, particularly MS Excel, and experience of supporting and training other users if required
  • Excellent verbal and written communication skills. Able to communicate project details as they develop and change
  • Excellent time management skills with the ability to work to multiple and challenging deadlines

Experience

Essential

  • NHS experience in an administrative role
  • Experience of administrative procedures including co ordinating and managing the administration of meetings at a Senior level
  • Experience of data collection and use of information for decision making
  • Experience of action tracking and resolution

Qualifications

Essential

  • 5 GCSEs or equivalent inc. Maths and English

Desirable

  • Project Management Qualification APM or PRINCE2 or willingness to gain suitable qualifications.
  • Evidence of continued professional development.

Other Job Requirements

Essential

  • Onsite working requirement at least two day per week at all hospital sites
  • Passionate for high quality patient care and delivering outstanding outcomes.
  • Resilient and determined to overcome challenges, recover from setbacks, and demonstrable persistence to deliver against set objective

Desirable

  • Ability to recognise when to seek appropriate assistance from colleagues.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Assistant Project Support Officer

Danielle Saunders

danielle.saunders1@nhs.net

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-25-0027

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

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