Data Manager, General Surgery & Urology

Worcestershire Acute Hospitals NHS Trust

The closing date is 23 January 2025

Job summary

Due to advancement, as an exciting opportunity is available to join the surgical division working with the general surgery & urology directorate. If you can work at a fast pace and strive for excellence this is the ideal position for you. You will need to have excellent computer & interpersonal skills as the position involves communicating effectively with clinicians & administration staff to ensure accurate data recording.

Main duties of the job

The main responsivities of this position is to ensure that both specialties are meeting their RTT target by way of validating the patients with clocks ticking and escalating for diagnostic tests & treatments. To run daily reports and ensure all data is correct - correcting and highlighting any issues and to support the rota coordinator to ensure adequate junior doctor cover in line with service level requirements.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-25-0019

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Job description

Job responsibilities

Work closely with the Surgery rota coordinator to learn all aspects of the role to be able to provide adequate cover in times of leave & unavailability.

Manage data reports, escalating to appropriate administration staff with clear instructions of updates to be made, examples include: missing priority codes, missing clock starts/stops.

Source, validate & document accurate RTT data in accordance with agreed practices and standards, Ensuring, the RTT data reported to the Department of Health is accurate.

Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data. Input the data into Trust systems in a timely and accurate manner.

Liaise with clinicians, nursing staff and administration staff as appropriate to achieve collection of accurate data.

Educate medical, clinical and administrative staff within the division on the complex principles of clock start and stop validation and the use of RTT codes, compliant with the access policy.

Identify any pathway trends or specific trends within specialties and highlight areas of concern.

Collect additional data on an ad-hoc basis.

Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported.

Participate in RTT (referral to treatment) meetings and present the current position of the Surgery & Urology departments.

Maintain the high standards of the department by contributing towards individual and team objectives

Manage competing demands whilst working across the two directorates.

Training new members of staff, whilst maintaining full-service cover.

Any other tasks requested of the directorate management team.

Job description

Job responsibilities

Work closely with the Surgery rota coordinator to learn all aspects of the role to be able to provide adequate cover in times of leave & unavailability.

Manage data reports, escalating to appropriate administration staff with clear instructions of updates to be made, examples include: missing priority codes, missing clock starts/stops.

Source, validate & document accurate RTT data in accordance with agreed practices and standards, Ensuring, the RTT data reported to the Department of Health is accurate.

Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data. Input the data into Trust systems in a timely and accurate manner.

Liaise with clinicians, nursing staff and administration staff as appropriate to achieve collection of accurate data.

Educate medical, clinical and administrative staff within the division on the complex principles of clock start and stop validation and the use of RTT codes, compliant with the access policy.

Identify any pathway trends or specific trends within specialties and highlight areas of concern.

Collect additional data on an ad-hoc basis.

Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported.

Participate in RTT (referral to treatment) meetings and present the current position of the Surgery & Urology departments.

Maintain the high standards of the department by contributing towards individual and team objectives

Manage competing demands whilst working across the two directorates.

Training new members of staff, whilst maintaining full-service cover.

Any other tasks requested of the directorate management team.

Person Specification

Qualifications

Essential

GCSE English and Maths at Grade C or above
Advanced IT skills including Word, Excel, Outlook and Internet

Desirable

AMSPAR medical terminology qualification.

Personal Qualities

Essential

Able to work in demanding conditions where there is a high volume of activity
Accurate and attention to detail
Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
Able to prioritise workloads
Willing to work flexible hours

Experience

Essential

Previous validation/data management experience
Previous experience working in a busy office
Working knowledge of Oasis / PAS / Bluespier / CLIP
Previous experience of dealing with members of the public

Desirable

Previous medical secretarial / typing/hospital experience.
Working knowledge of the RTT access policy.
Rota co-ordination experience

Knowledge and skills

Essential

Knowledge and understanding of National Guidelines including 18 week RTT
Self-reliant, ability to work independently and as part of a team
Good computer skills
Working knowledge of Microsoft Office
Good telephone skills
Excellent verbal and written communication skills
Good organisational skills

Person Specification

Qualifications

Essential

GCSE English and Maths at Grade C or above
Advanced IT skills including Word, Excel, Outlook and Internet

Desirable

AMSPAR medical terminology qualification.

Personal Qualities

Essential

Able to work in demanding conditions where there is a high volume of activity
Accurate and attention to detail
Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
Able to prioritise workloads
Willing to work flexible hours

Experience

Essential

Previous validation/data management experience
Previous experience working in a busy office
Working knowledge of Oasis / PAS / Bluespier / CLIP
Previous experience of dealing with members of the public

Desirable

Previous medical secretarial / typing/hospital experience.
Working knowledge of the RTT access policy.
Rota co-ordination experience

Knowledge and skills

Essential

Knowledge and understanding of National Guidelines including 18 week RTT
Self-reliant, ability to work independently and as part of a team
Good computer skills
Working knowledge of Microsoft Office
Good telephone skills
Excellent verbal and written communication skills
Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.