Healthcare Assistant, Women's Health Unit

Worcestershire Acute Hospitals NHS Trust

The closing date is 22 January 2025

Job summary

An exciting job opportunity has arisen for a part time post up to 31 hours per week within the Gynaecology nursing team at Worcestershire Acute Hospitals NHS Trust.

We are looking for a highly motivated Band 2 Heath Care Assistant who has an enthusiasm for womens health and is keen to be part of our dedicated nursing team on the Womens Health Unit. This unit carries out ambulatory gynaecology procedures such as hysteroscopy, colposcopy, and cystoscopy and gynaecology clinics.

You will work as part of the nursing team in order to assist the senior nurses in providing clinically excellent, compassionate care acting as the patients advocate and chaperone. You should have excellent communication skills to engage with patients and colleagues, promoting the Trusts values. You will have the opportunity to further develop your skills and knowledge withinGynaecology.

Gynaecologyservices at Worcestershire Acute Hospitals NHS Trust are offered across our three hospital sites; Worcestershire Royal Hospital, Kidderminster Treatment Centre and The Alexandra Hospital, Redditch. We comprise of the Womens Health Unit, Emergency Gynaecology Assessment Unit and inpatient gynaecology and gynaecology sub-speciality services.

For more information or to arrange an informal visit, please contact Kerry Styles (Ward Manager) on 01527512131 or via email: k.styles@nhs.net

Main duties of the job

To support professionally qualified staff in providing quality care for patients in roles, which are mainly related to direct patient care. This is a generic job description, which covers the range of duties that a healthcare assistant may be required to undertake.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-25-0013

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Job description

Job responsibilities

Key Duties

To accompany patients where clinical support is indicated

To chaperone patients as required

To undertake basic observations such as blood pressure, pulse, respiration, temperature, height and weight measurements, record and report results to qualified staff

To ensure that patients receive care appropriate to their needs

To assist in the setting up and cleaning of clinic spaces, trolleys and disposal of clinical waste

To respond appropriately to clinical emergencies

To answer telephone calls and take messages informing appropriate persons of the call

To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate

To report to qualified staff, without delay, any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment

Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment

To maintain professional and personal development

Use of phlebotomy skills if appropriately trained

Undertake mandatory and local training appropriate to the role

To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust

Communication and Relationships

The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential

Report to the nurse-in-charge of department matters of concern relating to patients and the department environment

Answer the telephone, referring to the appropriate person when required

Be aware of the need to greet visitors to the department and ascertain the reason for their visit

Ensure the privacy and dignity of patients at all times

Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment

To attend departmental meetings as appropriate

Administrative

To undertake a range of clerical duties including

o Reception and telephone duties

o Basic computer skills and use of Trust IT systems

o Stock control and ordering

Cleaning

Maintain cleanliness and tidiness of the area and equipment as instructed and complete all necessary paperwork relating to this in line with trust guidelines.

Job description

Job responsibilities

Key Duties

To accompany patients where clinical support is indicated

To chaperone patients as required

To undertake basic observations such as blood pressure, pulse, respiration, temperature, height and weight measurements, record and report results to qualified staff

To ensure that patients receive care appropriate to their needs

To assist in the setting up and cleaning of clinic spaces, trolleys and disposal of clinical waste

To respond appropriately to clinical emergencies

To answer telephone calls and take messages informing appropriate persons of the call

To assist in the transferring of patients using correct manual handling techniques and equipment as appropriate

To report to qualified staff, without delay, any observed change in a patients condition or any concern expressed by a patient about nursing care or medical treatment

Demonstrate knowledge of Health and Safety at work in order to maintain a safe environment

To maintain professional and personal development

Use of phlebotomy skills if appropriately trained

Undertake mandatory and local training appropriate to the role

To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust

Communication and Relationships

The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential

Report to the nurse-in-charge of department matters of concern relating to patients and the department environment

Answer the telephone, referring to the appropriate person when required

Be aware of the need to greet visitors to the department and ascertain the reason for their visit

Ensure the privacy and dignity of patients at all times

Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment

To attend departmental meetings as appropriate

Administrative

To undertake a range of clerical duties including

o Reception and telephone duties

o Basic computer skills and use of Trust IT systems

o Stock control and ordering

Cleaning

Maintain cleanliness and tidiness of the area and equipment as instructed and complete all necessary paperwork relating to this in line with trust guidelines.

Person Specification

Skills and Knowledge

Essential

  • Good communication skills
  • Good understanding of the need for confidentiality
  • Good interpersonal skills
  • Ability to provide high quality care
  • Basic IT skills

Desirable

  • Understanding of the Trust IT systems

Personal Qualities

Essential

  • Able to work independently and as part of a team
  • Self-awareness in terms of recognising the impact of their behaviour on others
  • Able to present a professional image appropriate to the working environment
  • Flexible working capacity
  • Punctual
  • Reliable
  • Cheerful
  • Able to work under pressure

Experience

Essential

  • Previous experience in a caring environment
  • Experience of working within a nursing team
  • Experience of dealing with vulnerable patients

Desirable

  • Experience of working within and NHS acute setting

Qualifications

Essential

  • GCSE in Maths and English at grade C or above, or equivalent

Desirable

  • Qualified in Phlebotomy
  • Qualified to NVQ health and social care level 3
  • Completed the Care certificate
Person Specification

Skills and Knowledge

Essential

  • Good communication skills
  • Good understanding of the need for confidentiality
  • Good interpersonal skills
  • Ability to provide high quality care
  • Basic IT skills

Desirable

  • Understanding of the Trust IT systems

Personal Qualities

Essential

  • Able to work independently and as part of a team
  • Self-awareness in terms of recognising the impact of their behaviour on others
  • Able to present a professional image appropriate to the working environment
  • Flexible working capacity
  • Punctual
  • Reliable
  • Cheerful
  • Able to work under pressure

Experience

Essential

  • Previous experience in a caring environment
  • Experience of working within a nursing team
  • Experience of dealing with vulnerable patients

Desirable

  • Experience of working within and NHS acute setting

Qualifications

Essential

  • GCSE in Maths and English at grade C or above, or equivalent

Desirable

  • Qualified in Phlebotomy
  • Qualified to NVQ health and social care level 3
  • Completed the Care certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Ward Manager, Women's Health Unit

Kerry Styles

k.styles@nhs.net

01527512131

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-25-0013

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Supporting documents

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