Information Assistant Breast Screening

Job description

Job responsibilities

WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST

JOB DESCRIPTION

Post Title: BREAST IMAGING INFORMATION ASSISTANT

Pay Band: 3

Hours: Full time 37.5 hours per week

Contract: Permanent

Location/Department: Breast Imaging, Worcestershire Breast Unit, Worcester Royal Hosptial, Worcester

Reports to: Data Manager

Accountable to: Administration Manager

Key Working Relationships:

Internal: Consultants, medical staff both inside & outside the department, other health care professionals, medical secretaries, administration teams.

External: Patients, relatives/care providers, GP surgeries, external suppliers, other NHS services/advisors

Job Purpose:

This post is fundamental in the delivery of the administrative and clerical function of the screening and symptomatic breast imaging service to ensure data is collected, analysed and reported within timescales determined by National guidelines. This post supports the principal role to fulfil the administrative and clerical functions of the Breast Imaging Service and to assist in providing the best quality care for clients and patients.

Key Duties:

Efficient & effective use of administration skills and self management to facilitate the administration needs of the Breast Imaging department and their associated parties.

To exhibit excellent communication skills, a high degree of accuracy, speed and the ability to work independently.

Efficient and effective operation of the IT systems used in the business of the NHS National Breast Screening Programme, the business of the Worcestershire Acute Hospitals NHS Trust. Including, but not limited to NBSS, Oasis, Bluespier, eZ Notes, B S Select (Open Exeter), Microsoft Office, CRIS, IEP, Envoy Messaging, NHS Spine.

Administration of the functions required to facilitate the call/recall programme for Breast Screening clients for the counties of Herefordshire & Worcestershire and to work to comply with the set KPIs (key performance indicators) .

To acquire an excellent working knowledge of the breast imaging service so the position can be performed with confidence to assist clients of the breast imaging service with making informed choice.

Responsible for supporting the Data Manager in the delivery of high quality information regarding the Breast Screening Service KPIs.

Liaise with Pathology, Surgery and MDT Co-ordinators across Herefordshire and Worcestershire to ensure the accurate collection and input of clinical data for all screen detected and interval cancers.

To assist in the provision of routine and ad-hoc information to support the effective management of the Breast Imaging Service to agreed quality standards and deadlines.

To provide the best quality customer care so that clients use the Breast Imaging Service with confidence and can make informed choices, which promote their health.

Face to face, verbal, written communication and liaison with clients, Trust Staff and other external parties.

Ensuring accurate records are kept and work to relevant service standards at all times.

Analyse reports for validation and data quality purposes, bringing any issues identified to the Data Managers attention.

Collate information and produce reports from the National Breast Screening Service (NBSS) computer system using appropriate reporting tools, both on a regular and an ad hoc basis.

Develop and implement new reporting practices and procedures to work towards attainment of robust, fit for purpose, quality data.

Interrogate computer systems to obtain and check data to identify anomalies, investigate the reasons and implement procedures to ensure that data is accurate and valid for the purposes of reporting Breast Imaging Outcome Measures.

Process routine queries and produce monthly reports to support monitoring of waiting times and outcome measures within Breast Screening.

Fully comply with the Data Protection Act and Freedom of Information Act and have a thorough understanding of how the Acts impact on the day to day work of the Imaging Service. To communicate these responsibilities to colleagues when dealing with sensitive data, in line with the Data Protection Policy.

To identify areas of change where information management can be improved and to flag up concerns to the Data Manager, along with possible security issues.

To ensure that all relevant information process documentation is kept up to date in both written and electronic format, archiving non current information and auditing information being entered onto and deleted from core information systems.

Demonstrate a wide range of problem solving skills, including allocation and prioritisation of workload.

At all times to adopt a flexible, positive and energetic approach to work so that the services of Breast Imaging are promoted and sustained for the benefit of the service, the Trust and patients.

To adhere to Trust and departmental standard, policies and operational procedures.

To maintain a high standard of appearance and hygiene.

The post-holder may be required to carry out any other duties appropriate to the Band.

Risk Assessment:

This role requires sitting for a substantial periods of work time with use of a VDU, keyboard and telephone.

There is requirement for significant concentration, with high attention to detail, with frequent interruptions.

Occasional exposure to distressing or emotional circumstances.

Occasional exposure to unpleasant working conditions, such as rude or aggressive patients

Occasional exposure to a noisy environment within an open plan office.

Occasional manual handling of x-ray films

Vision and Values:

The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment.

To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people

Driving this commitment are the Trust-wide signature behaviours:

Do what we say we will do

No Delays, every day

We listen, we learn, we lead

Work together, celebrate together

Person Specification

Other Requirements

Essential

• Ability to work from other hospital sites as required
• Ability to work flexibly as required

Experience

Essential

• Ability to work without direct supervision
• Minimum of 3 years experience in an information or data processing role
• Experience of working in a multi-disciplinary team
• Ability to manage conflicting demands
• Ability to pass on skills & knowledge
• Excellent attention to detail
• Excellent keyboard skills
• Excellent organisational skills
• Excellent communication skills
• Excellent numeracy skills
• Advanced user of MS Office software
• Ability to prioritise workload to meet targets
• Produce work to a high standard

Desirable

• Experience of dealing with the general public
• Previous NHS experience
• Experience of working in a multi-disciplinary team
• Familiar with NHS IT systems
• CRIS
• NBSS
• Allscripts
• ICE
• BS Select
• NHS Spine
• Knowledge of medical terminology
• Understanding of NHS KPIs
• Knowledge of Breast Screening & Breast symptomatic services
• Ability to generate data presentations to stakeholders

Qualifications

Essential

• 5 GCSEs at grade C/4 or above including English Language & Mathematics or equivalent
• Qualification in typing/word processing equivalent to RSA level II, or equivalent experience
• IT/data management qualifications or equivalent experience

Desirable

• Willingness to undertake further study to enhance ability to carry out job role more efficiently.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)