Job responsibilities
TITLE: HOUSEKEEPING SUPERVISOR
GRADE: BAND 3
HOURS: 30 HRS A WEEK
BASED AT: ALEXANDRA HOSPITAL
RESPONSIBLE TO: FACILITIES MANAGER
REPORTS TO: FACILITIES MANAGER
Job Purpose:
To provide an efficient housekeeping service, ensuring that
standards are maintained at all times. To provide a responsive service in
relation to the needs of service users
Key Relationships
Matrons; Departmental Heads; Senior Nurses; Ward and
Departmental staff; Infection Control; Estates and Supplies, patients and
visitors.
Dimensions:
Managing the day-to-day running of an allocated work area
at direct supervision of 1 team leader and between 12 and 40 staff. No
budgetary responsibility.
Risk Assessment:
Some manual handling duties
1 Key Responsibilities:
1.1 To provide daily supervision of staff ensuring daily
contact with all staff on duty.
1.2 To assist the Assistant Housekeeping Services Manager to
compile work schedules.
1.3 To deal with, and rectify minor problems which arise on
a daily basis.
1.4 To have an understanding of the governments guidelines
on the National Standards of cleanliness.
1.5 To carry out monitoring in line with The National
Standards of Cleanliness.
1.6 To take a pro-active approach to cleaning, constantly
striving to improve the quality of service provided.
1.7 To carry out staff appraisals.
1.8 To carry out staff induction.
1.9 To provide comprehensive training to all new members of
staff.
1.10 To encourage and support staff to achieve NVQs in
cleaning and support services.
1.11 To have an understanding of infection control and to
ensure compliance within the Department.
1.12 To maintain confidentiality at all times.
1.13 To ensure that all staff are aware of Health and Safety
at work Act (1974) and that departmental safety procedures are adhered to.
1.14 To liaise with staff within the hospital on day-to-day
issues relating to the housekeeping service.
1.15 To deal with complaints in the first instance.
1.16 To raise with the Housekeeping and Linen Services
Manager, any issues which may affect the quality of housekeeping service or
linen service.
2 Key Activities
2.1 To organise and plan work rotas ensuring maximum
efficiency of staff.
2.2 To accurately complete staff register and rota paperwork
2.3 To allocate keys and ensure key log sheet is signed, and
that returned keys are logged in.
2.4 To allocate supplies of cleaning chemicals and
consumables.
2.5 To be responsive to telephone and bleep requests
ensuring a prompt service at all times
2.6 To authorise annual leave ensuring minimal disruption to
the service.
2.7 To carry out staff return to work interviews following a
period of sickness absence, and bring to the attention to the Assistant
Housekeeping Services Manager any problems.
2.8 To attend departmental meetings.
2.9 To re-train staff annually or more frequently if
required.
2.10 To provide a mop and cloth washing service, in line
with the departmental procedures.
2.11 To ensure that all staff comply with the uniform
policy.
2.12 To complete weekly time sheets.
2.13 To cover areas of work in the event of staffing
shortages.
Standard Clauses:
The purpose of this post should remain constant, but the
duties and responsibilities may vary over time within the overall role and
level of the post. The post holder may from time to time be asked to undertake
other reasonable duties. Any such changes will be made in discussion with the
post holder in the light of service needs.
Competence
The post holder is responsible for limiting his / her
actions to those which s/he feels competent to undertake. If the post holder
has any doubts as to his or her competence during the course of his / her
duties, then s/he should immediately speak to their line manager or supervisor.
Codes of conduct
All employees of the Trust who are required to be registered
with a professional body, to enable them to practise within their profession,
are required to comply with their code of conduct and requirements of their
professional registration. Those staff that are not required to be registered
with a professional body are required to comply with the Trusts codes of
conduct.
Confidentiality
The post holder must maintain confidentiality, security and
integrity of information relating to patients, staff and other Health Service
business.
Records Management
All employees of the Trust are legally responsible for all
records that they gather, create or use as part of their work within the Trust
(including patient, financial, personnel and administrative), whether paper or
computer based. All such records are considered public records and all
employees have a legal duty of confidence to service users. Employees should
consult their manager if they have any doubt as to the correct management of
records with which they work.
Health and Safety
Employees must be aware of the responsibilities placed on
them under the Health and Safety at Work Act (1974) and the Manual Handling
Operations Regulations (1992) and all relevant Trust Health and Safety Policies
and Guidance. This ensures that the agreed safety procedures are carried out to
maintain a safe environment for employees, patients and visitors to the Trust.
Infection Control
Employees must accept personal responsibility and
accountability for Infection Prevention and Control practice. Employees should
ensure they are familiar with, and comply with, all relevant Infection Control
policies for minimising the risk of avoidable Health Care Associated Infection.
All Employees must undertake annual mandatory updates in Infection Control.
Risk Management
It is a standard element of the role and responsibility of
all employees of the Trust that they fulfil a proactive role towards the
management of risk in all of their actions. This entails the risk assessment of
all situations, taking appropriate actions, and reporting all incidents, near
misses, and hazards promptly. It is a contractual obligation that all employees
must co-operate with any investigations undertaken.
Children and vulnerable adults
You have a responsibility for promoting and safeguarding the
welfare of the children / young people / vulnerable adults that you come into
contact with or are responsible for in your job role and sphere of competence.
Disclosure and Barring Service
The Trust aims to promote equality of opportunity for all,
with the right mix of talent, skills and potential. Criminal records will be
taken into account for recruitment purposes, only when the conviction is
relevant. As the Trust meets the requirements in respect of exempted questions
under the Rehabilitation of Offenders Act 1974, all applicants who are offered
employment will be subject to a criminal record check from the Disclosure and
Barring Service before the appointment is confirmed. This will include details
of cautions, reprimands or final warnings, as well as convictions. post holders
may periodically be asked to undertake a re-check.
The Trust is legally required to check all staff against the
Disclosures and Barring Services Childrens and Vulnerable Adults barring lists
if they engage in what is defined as Regulated Activity or Controlled Activity:
Regulated Activity is defined as working closely with children or vulnerable
adults, paid or unpaid, on a frequent or intensive basis. Controlled activity
is work that provides opportunities for contact with children or vulnerable
adults.
Equality and Diversity
The Trust promotes policies and practices that challenge
discrimination, promote equality, respect individual needs, preferences and
choices, and protects human rights. The Trust has a clear commitment to
equality for all in employment practices based on an applicants ability, skills
and aptitude for the post. A range of equality & diversity policy
initiatives are in place and all successful applicants are expected to
familiarise themselves with these. It is therefore the duty of every employee
to comply with the detail and spirit of these policies and the law at all
times. Any issues or concerns you have should be taken up with your manager or
the human resource team as soon as possible.
Dignity
All employees must treat each person as an individual,
offering a personalised service respecting peoples dignity and modesty at all
times.
Conflict of Interest
The Trust is responsible for ensuring that the service
provided for patients and its care meet the highest standard. Equally, it is
responsible for ensuring that staff do not abuse their official position for
personal gain or to benefit their family or friends. The Trusts Standing Orders
require any member of staff to declare any interest, direct or indirect, with
contracts involving the Trust. Staff are not allowed to further their private
interests in the course of their NHS duties.
