Healthcare Assistant T&O, Worcester

Worcestershire Acute Hospitals NHS Trust

The closing date is 08 October 2024

Job summary

Trauma and Orthopaedic A& B Ward and Hazel Trauma Unit

Health Care Assistant Vacancies

Full and part time

Exciting opportunities have arisen for committed, enthusiastic and highly motivated health care assistants to join our friendly teams within the trauma and orthopedic teams at Worcester.

Health Care Assistants are a key part of our ward team to enable us to provide high quality care. The complexity of the care needs of the patients gives an ideal opportunity for expanding knowledge in multiple areas of surgical and medical nursing. We will provide you with educational and training opportunities to acquire new skills and advance your professional career in health care.

If you have excellent communication skills, a professional manner and are committed to providing high quality care we want to hear from you.

For more information or informal visits please contact:

Hazel Trauma Ward Manager: Amie Felton at amie.felton2@nhs.net

T&O A Ward Manager: Amber Linke at amberlinke@nhs.net

T&O B Ward Manager: Megan Griffiths at megan.griffiths23@nhs.net

Main duties of the job

Assisting Patients to use commodes, bathroom and bedpans and general hygiene care. Record outputs where appropriate. Collecting and testing urine samples. Assisting with the recording and safe keeping of patients property/valuables. Moving and repositioning of patients. Making of beds, correct procedure for dirty linen. Cleaning and tidying examination rooms/clinic areas. Assist with patients mobilisation, ensuring safe environment. Assist with therapies and recreational activities. Assist with the care of patients in isolation. Chaperone professional staff where appropriate. Measuring patient observations and documenting appropriately. Be adaptable and flexible to working in various areas of the department/ward as required. Report to the nurse in charge of the ward/department matters of concern relating to patients and the ward/department environment environment. Answer the telephone, refer to appropriate person. Attend ward/department reports and meetings when appropriate. Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment. Undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communications. To ensure the privacy and dignity of patients at all times.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

24 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9365-24-1100

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Job description

Job responsibilities

1. Assist with the maintenance of patient hygiene

Washing and bathing the patient in bed/at bedside and in bathroom, using hoists as appropriate.

Care of patients mouth; give mouthwash, clean teeth and care of dentures.

Care of hair washing in bathroom, combing and brushing.

Care and cleaning of nails.

2. Assist with feeding of patients

Assist with patients to choose appropriate food and drink.

Serving of patient meals and cleaning up afterwards.

Assist individual patients with feeding.

Report on patients intake and record on chart as appropriate.

Preparation of beverages and water jugs as required.

3. Assist with patients elimination needs

Giving of bedpans and urinals.

Collecting/cleaning of bedpans and urinals.

Asssting Patients to use commodes

Cleaning commodes.

Escort of patients to and from lavatory.

Care of incontinent patients.

Record outputs where appropriate.

Collecting and testing urine samples.

4. Additional aspects of care

Assisting with the recording and safe keeping of patients property/valuables.

Moving and repositioning of patients.

Dressing/undressing of patients.

Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry.

Cleaning and tidying examination rooms/clinic areas.

Replenishing of linen or stock cupboards.

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

Accompany able patients to other departments.

Assist with occupational, physiotherapy and recreational activities.

Assist in the care of relatives and visitors.

Assist with the care of patients in isolation.

Chaperone professional staff where appropriate.

Measuring body temperature, pulse rate and respiration and completing the necessary documentation.

Measuring patients height and weight as directed by a registered nurse and recording on the appropriate documentation.
Be involved in patient booking in/ admission, introducing patients to ward/department area as directed by registered nurse.
Be adaptable and flexible to working in various areas of the department/ward as required.

Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

Assisting in the care of the dying patient, for example bathing, feeding.

Assisting in preparing deceased patients for the mortuary.

5. Communication and relationships

The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential.

Report to the nurse in charge of the ward/department matters of concern relating to patients and the ward/department environment environment.

Answer the telephone, refer to appropriate person.

Attend ward/department reports and meetings when appropriate.

Be aware of the need to greet visitors to the ward/department and ascertain the purpose of their visit.

Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.

Undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communications.

To ensure the privacy and dignity of patients at all times.

6. Cleaning

Maintain tidiness and cleanliness of areas and equipment as instructed.

7. Clerical duties

Undertake a range of clerical duties service, this may involve:

Reception/telephone duties

Basic computer skills

Obtaining case notes/x-rays

Filing

Assist in the preparation of medical and nursing notes for ward rounds/clinics

7. Special Requirements

It is a requirement of the Trust that all healthcare assistants will undertake the core skills programme within 3-6 months of appointment and NVQ Level 2 in Care as soon as is practicably available. There will be an option to undertake NVQ level 3 in Care if not held on appointment.

Job description

Job responsibilities

1. Assist with the maintenance of patient hygiene

Washing and bathing the patient in bed/at bedside and in bathroom, using hoists as appropriate.

Care of patients mouth; give mouthwash, clean teeth and care of dentures.

Care of hair washing in bathroom, combing and brushing.

Care and cleaning of nails.

2. Assist with feeding of patients

Assist with patients to choose appropriate food and drink.

Serving of patient meals and cleaning up afterwards.

Assist individual patients with feeding.

Report on patients intake and record on chart as appropriate.

Preparation of beverages and water jugs as required.

3. Assist with patients elimination needs

Giving of bedpans and urinals.

Collecting/cleaning of bedpans and urinals.

Asssting Patients to use commodes

Cleaning commodes.

Escort of patients to and from lavatory.

Care of incontinent patients.

Record outputs where appropriate.

Collecting and testing urine samples.

4. Additional aspects of care

Assisting with the recording and safe keeping of patients property/valuables.

Moving and repositioning of patients.

Dressing/undressing of patients.

Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry.

Cleaning and tidying examination rooms/clinic areas.

Replenishing of linen or stock cupboards.

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

Accompany able patients to other departments.

Assist with occupational, physiotherapy and recreational activities.

Assist in the care of relatives and visitors.

Assist with the care of patients in isolation.

Chaperone professional staff where appropriate.

Measuring body temperature, pulse rate and respiration and completing the necessary documentation.

Measuring patients height and weight as directed by a registered nurse and recording on the appropriate documentation.
Be involved in patient booking in/ admission, introducing patients to ward/department area as directed by registered nurse.
Be adaptable and flexible to working in various areas of the department/ward as required.

Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

Assisting in the care of the dying patient, for example bathing, feeding.

Assisting in preparing deceased patients for the mortuary.

5. Communication and relationships

The Healthcare Assistants relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential.

Report to the nurse in charge of the ward/department matters of concern relating to patients and the ward/department environment environment.

Answer the telephone, refer to appropriate person.

Attend ward/department reports and meetings when appropriate.

Be aware of the need to greet visitors to the ward/department and ascertain the purpose of their visit.

Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment.

Undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communications.

To ensure the privacy and dignity of patients at all times.

6. Cleaning

Maintain tidiness and cleanliness of areas and equipment as instructed.

7. Clerical duties

Undertake a range of clerical duties service, this may involve:

Reception/telephone duties

Basic computer skills

Obtaining case notes/x-rays

Filing

Assist in the preparation of medical and nursing notes for ward rounds/clinics

7. Special Requirements

Person Specification

Qualifications

Essential

Basic standard of education including Maths and English

Desirable

NVQ 2 in Care

Experience

Essential

Experience of working in a patient care setting or customer facing environment

Desirable

Experience of working within a healthcare setting/Nursing Home
Previous experience as a Health Care Assistant.

Skills

Essential

Ability to communicate effectively and demonstrate excellent communication skills verbal, listening & written.
Legible handwriting.
Be able to demonstrate an understanding of the concept of confidentiality.

Desirable

Keyboard/computer knowledge/ skills.

Person Specification

Qualifications

Essential

Basic standard of education including Maths and English

Desirable

NVQ 2 in Care

Experience

Essential

Experience of working in a patient care setting or customer facing environment

Desirable

Experience of working within a healthcare setting/Nursing Home
Previous experience as a Health Care Assistant.

Skills

Essential

Ability to communicate effectively and demonstrate excellent communication skills verbal, listening & written.
Legible handwriting.
Be able to demonstrate an understanding of the concept of confidentiality.

Desirable

Keyboard/computer knowledge/ skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.