Job summary
We are looking for enthusiastic, skilled, friendly and kind Healthcare Assistant who have a passion for women's health, to join our team on the Emergency Gynaecology Assessment Unit and Gynaecology Inpatient Unit.
We provide a twenty four hour emergency gynaecology service and admissions unit for emergency and elective admissions over seven days a week. We have a friendly and skilled nursing team working closely with the medics who will support you to provide excellent and compassionate care.
This is an interesting, varied and emotionally demanding area of nursing which is hugely rewarding and we are keen to help you develop to your full potential in this appealing role. You will report to the registered nurses and will need excellent communication skills to engage with patients and colleagues at all levels. You will be encouraged to broaden your skills and knowledge within the field of gynaecology and early pregnancy.
We have a number of roles, full or part time. Day shifts are seven in the morning to seven thirty in the evening and vice versa on night shifts. There are more night shifts than day shifts due to our new staffing model.
If this sounds like a role that you would enjoy and you would like to join our team, we look forward to hearing from you.
Main duties of the job
The healthcare assistant will work as part of the nursing team supporting professionally qualified staff in providing quality care for patients in roles, which are mainly related to direct patient care.
Direct delivery of high-quality patient care ensuring that the dignity and privacy needs of patients are met.
Documentation of care provided using digital systems.
Overseeing of the maintenance of a clean, welcoming and therapeutic environment.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Key Duties
To accompany patients where clinical support is indicated
To chaperone patients as required
To undertake basic observations such as blood pressure, pulse, respiration, temperature, height and weight measurements, record and report results to qualified staff
To ensure that patients receive care appropriate to their needs
To assist in the set up and clean down of clinics spaces, trolleys and disposal of clinical waste
To respond appropriately to clinical emergencies
To answer telephone calls and take messages informing appropriate persons of the call
To assist in transfer of patients using correct manual handling techniques and equipment as required
To report to qualified staff, without delay, any change in a patients clinical condition or any concern expressed by a patient about nursing care or medical treatment
Demonstrate knowledge of Health and Safety requirements at work in order to maintain a safe environment
Maintain personal and professional development
Undertake mandatory and essential to role training as required
To always act in a manner that promotes positive working relationships and maintains the professional image of the trust
Communication and Relationships
The Healthcare Assistant's relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential
Report to the nurse in charge of department matters of concern relating to patients and the department environment
Answer the telephone, refer to appropriate person
Be aware of the need to greet visitors to the department and ascertain the reason for their visit
To ensure the privacy and dignity of patients at all times
Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment
To attend departmental meetings as appropriate
Administrative
Reception and telephone duties
Basic computer skills
Stock control and ordering
Cleaning
Maintain cleanliness and tidiness of the area and equipment as instructed ad complete all necessary paperwork relating to this in line with trust guidelines
Job description
Job responsibilities
Key Duties
To accompany patients where clinical support is indicated
To chaperone patients as required
To undertake basic observations such as blood pressure, pulse, respiration, temperature, height and weight measurements, record and report results to qualified staff
To ensure that patients receive care appropriate to their needs
To assist in the set up and clean down of clinics spaces, trolleys and disposal of clinical waste
To respond appropriately to clinical emergencies
To answer telephone calls and take messages informing appropriate persons of the call
To assist in transfer of patients using correct manual handling techniques and equipment as required
To report to qualified staff, without delay, any change in a patients clinical condition or any concern expressed by a patient about nursing care or medical treatment
Demonstrate knowledge of Health and Safety requirements at work in order to maintain a safe environment
Maintain personal and professional development
Undertake mandatory and essential to role training as required
To always act in a manner that promotes positive working relationships and maintains the professional image of the trust
Communication and Relationships
The Healthcare Assistant's relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential
Report to the nurse in charge of department matters of concern relating to patients and the department environment
Answer the telephone, refer to appropriate person
Be aware of the need to greet visitors to the department and ascertain the reason for their visit
To ensure the privacy and dignity of patients at all times
Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment
To attend departmental meetings as appropriate
Administrative
Reception and telephone duties
Basic computer skills
Stock control and ordering
Cleaning
Maintain cleanliness and tidiness of the area and equipment as instructed ad complete all necessary paperwork relating to this in line with trust guidelines
Person Specification
Knowledge and skills
Essential
- Good communication skills
- Good understanding of the need for confidentiality
- Good interpersonal skills
- Ability to provide high quality care
- Basic IT skills
Desirable
- Understanding of the Trust IT systems
Qualifications
Essential
- GCSE grade C or above in English and Maths, or equivalent
Desirable
- Qualified in Phlebotomy
- Qualified to NVQ health and social care level 3
- Completed the Care certificate
Experience
Essential
- Experience of working within a nursing team Experience of dealing with vulnerable patients
Desirable
- Experience of working within an acute NHS setting
Personal Qualities
Essential
- Able to work independently and as part of a team
- Self-awareness in terms of recognising the impact of their behaviour on others
- Able to present a professional image appropriate to the working environment
- Flexible working capacity
- Punctual
- Reliable
- Cheerful
- Able to work under pressure
Person Specification
Knowledge and skills
Essential
- Good communication skills
- Good understanding of the need for confidentiality
- Good interpersonal skills
- Ability to provide high quality care
- Basic IT skills
Desirable
- Understanding of the Trust IT systems
Qualifications
Essential
- GCSE grade C or above in English and Maths, or equivalent
Desirable
- Qualified in Phlebotomy
- Qualified to NVQ health and social care level 3
- Completed the Care certificate
Experience
Essential
- Experience of working within a nursing team Experience of dealing with vulnerable patients
Desirable
- Experience of working within an acute NHS setting
Personal Qualities
Essential
- Able to work independently and as part of a team
- Self-awareness in terms of recognising the impact of their behaviour on others
- Able to present a professional image appropriate to the working environment
- Flexible working capacity
- Punctual
- Reliable
- Cheerful
- Able to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
