Job summary
Directly supports the
Patient Safety team members in the development of safety strategies and responses
at trust and divisional level.
Supports the Patient
Safety Team and Head of Patient Safety in service delivery
To provide support for
the patient safety and risk management team, including Datix and eConsent
system administration; helping to ensure compliance with the trust's policy on
incident investigation and risk management - Produce reports as required and
assist in the analysis of data
Support
the overall trust wide delivery of the Patient Safety Strategy, with a
particular focus on complex incidents and safety learning and improvement
events Trust wide. Works with the Patient Safety Incident Investigators
& Patient Safety Learning and Improvement Lead, planning and organising
complex improvement or learning activities or programmes of work, related to the
Patient Safety agenda.
Uses
day to day administrative procedures, including specialised IT (Datix) systems
and project management systems, generating data and reports and exporting data
to the Learn from Patient Safety Events (LFPSE) system.
Main duties of the job
Day
to day administration of the patient safety alert management system, STEIS
reporting system for serious incidents.Works
closely with the divisional governance teams directly, in the day to day
oversight and management of safety related incidents.Works
to deadlines in a fast paced demanding environment whilst maintaining accuracy
and attention to detail.Assists
in the development and preparation of safety related improvement plans or
learning events related to the safety agenda, plans key work streams in
relation to the agreed activities.
Assists
with the project planning around safety events, gathering and/or developing
supporting materials, working directly with the Patient Safety Manager and
Patient Safety Learning & Improvement Lead on implementation. Undertakes
agreed audits & surveys related to safety projects, working Trust wide to
assess and report on the overall impact.Gather
& produce information to ensure the Safety Investigating Managers, have all
the relevant information they need to progress investigations and reports and
for meetings with patients/families. Ensure
papers, minutes and the weekly action trackers are available each week, working
directly with the Chair to ensure the smooth running of the Group. Arranging
room bookings and videoconferencing as required for the meeting. Assessing,
reviewing and returning reports that do not meet the agreed standards,
providing advice to the authors on the required improvement.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Directly supports the
Patient Safety team members in the development of safety strategies and responses
at trust and divisional level.
Supports the Patient
Safety Team and Head of Patient Safety in service delivery
To provide support for
the patient safety and risk management team, including Datix and eConsent
system administration; helping to ensure compliance with the trust's policy on
incident investigation and risk management - Produce reports as required and
assist in the analysis of data
Job description
Job responsibilities
Directly supports the
Patient Safety team members in the development of safety strategies and responses
at trust and divisional level.
Supports the Patient
Safety Team and Head of Patient Safety in service delivery
To provide support for
the patient safety and risk management team, including Datix and eConsent
system administration; helping to ensure compliance with the trust's policy on
incident investigation and risk management - Produce reports as required and
assist in the analysis of data
Person Specification
Skills and knowledge
Essential
- Good knowledge of Office PC applications specifically Microsoft Excel and Word.
- Able to enter patient safety data into relevant IT systems, with oversight and management of that information.
- Able to process data or information into clear and concise reports.
- Good communication skills and ability to communicate confidently and effectively with staff at all levels of the organisation.
- Ability to form excellent working relationships.
- Able to analyse data using the associated software, producing graphs and reports accordingly.
- Able to develop & review Trustwide policies that support the safety agenda. .
- Undertakes surveys in relation to agreed work areas, producing data & reports for wider consideration, making recommendations where necessary..
- Able to assess a range of options and use own judgements to determine the best course of action.
- Confidence to work with minimal supervision, with ongoing checks of progress, uses own initiative and escalates issues when required.
- Ability to learn new systems and processes and train others in their use.
- Prioritises own workload and manages own time to ensure priorities are met and quality is not compromised.
- Monitors the quality of work in own area and alerts others to quality issues
- Effective communication with managers, some of which will involve providing and receiving complex information.
Desirable
- Basic knowledge of SQL.
- Ability to create, manage & update web pages.
Experience
Essential
- Demonstrable experience of using and administering a database or other IT system.
- Experience of working within a team structure.
- Experience of planning and organising areas of work, which require some collation of answers and adjustments.
- Produce reports or data that supports areas of agreed work.
Desirable
- Database management Experience.
- NHS experience
- Experience of dealing with patient level groups, patients or carers ad hoc.
- Supporting improvement projects at development & delivery level
Qualifications
Essential
- Basic education (5 GCSEs or equivalent including Mathematics and English Grade C or above.
- Knowledge of administrative procedures, including specialised IT systems and project management tools, acquired through formal training.
- A level or diploma level qualification.
Desirable
- Database management Experience.
- NHS experience
- Experience of dealing with patient level groups, patients or carers ad hoc.
- Supporting improvement projects at development & delivery level
- IT qualification.
Person Specification
Skills and knowledge
Essential
- Good knowledge of Office PC applications specifically Microsoft Excel and Word.
- Able to enter patient safety data into relevant IT systems, with oversight and management of that information.
- Able to process data or information into clear and concise reports.
- Good communication skills and ability to communicate confidently and effectively with staff at all levels of the organisation.
- Ability to form excellent working relationships.
- Able to analyse data using the associated software, producing graphs and reports accordingly.
- Able to develop & review Trustwide policies that support the safety agenda. .
- Undertakes surveys in relation to agreed work areas, producing data & reports for wider consideration, making recommendations where necessary..
- Able to assess a range of options and use own judgements to determine the best course of action.
- Confidence to work with minimal supervision, with ongoing checks of progress, uses own initiative and escalates issues when required.
- Ability to learn new systems and processes and train others in their use.
- Prioritises own workload and manages own time to ensure priorities are met and quality is not compromised.
- Monitors the quality of work in own area and alerts others to quality issues
- Effective communication with managers, some of which will involve providing and receiving complex information.
Desirable
- Basic knowledge of SQL.
- Ability to create, manage & update web pages.
Experience
Essential
- Demonstrable experience of using and administering a database or other IT system.
- Experience of working within a team structure.
- Experience of planning and organising areas of work, which require some collation of answers and adjustments.
- Produce reports or data that supports areas of agreed work.
Desirable
- Database management Experience.
- NHS experience
- Experience of dealing with patient level groups, patients or carers ad hoc.
- Supporting improvement projects at development & delivery level
Qualifications
Essential
- Basic education (5 GCSEs or equivalent including Mathematics and English Grade C or above.
- Knowledge of administrative procedures, including specialised IT systems and project management tools, acquired through formal training.
- A level or diploma level qualification.
Desirable
- Database management Experience.
- NHS experience
- Experience of dealing with patient level groups, patients or carers ad hoc.
- Supporting improvement projects at development & delivery level
- IT qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
