Job responsibilities
TITLE: HOUSEKEEPING
SUPERVISOR
GRADE: BAND
3
HOURS: 24 HRS A WEEK
BASED AT: ALEXANDRA HOSPITAL
RESPONSIBLE TO: FACILITIES
MANAGER
REPORTS TO: FACILITIES
MANAGER
Job Purpose:
To provide an efficient housekeeping service, ensuring that
standards are maintained at all times.
To provide a responsive service in relation to the needs of service
users
Key
Relationships
Matrons; Departmental Heads; Senior Nurses; Ward and Departmental
staff; Infection Control; Estates and Supplies, patients and visitors.
Dimensions:
Managing the day-to-day running of an allocated work area at
direct supervision of 1 team leader and between 12 and 40 staff. No budgetary responsibility.
Risk Assessment:
Some manual handling duties
1 Key
Responsibilities:
1.1 To provide daily supervision of staff
ensuring daily contact with all staff on duty.
1.2 To assist the Assistant Housekeeping
Services Manager to compile work schedules.
1.3 To
deal with, and rectify minor problems which arise on a daily basis.
1.4 To
have an understanding of the governments guidelines on the National Standards of cleanliness.
1.5 To carry out monitoring in line with
The National Standards of Cleanliness.
1.6 To take a pro-active approach to
cleaning, constantly striving to improve the quality of service provided.
1.7 To carry out staff appraisals.
1.8 To carry out staff induction.
1.9 To provide comprehensive training to
all new members of staff.
1.10 To encourage and support staff to
achieve NVQs in cleaning and support services.
1.11 To have an understanding of infection
control and to ensure compliance within the Department.
1.12 To maintain confidentiality at all
times.
1.13 To ensure that all staff are aware of Health and Safety at
work Act (1974) and that departmental safety procedures are adhered to.
1.14 To liaise with staff within the hospital
on day-to-day issues relating to the housekeeping service.
1.15 To deal with complaints in the first instance.
1.16 To raise with the Housekeeping and Linen
Services Manager, any issues which may affect the quality of housekeeping
service or linen service.
2 Key Activities
2.1
To organise and plan work rotas ensuring
maximum efficiency of staff.
2.2
To accurately complete staff register and rota
paperwork
2.3 To allocate keys and ensure key log
sheet is signed, and that returned keys are logged in.
2.4 To allocate supplies of cleaning
chemicals and consumables.
2.5 To be responsive to telephone and
bleep requests ensuring a prompt service at all times
2.6 To authorise annual leave ensuring
minimal disruption to the service.
2.7 To carry out staff return to work
interviews following a period of sickness absence, and bring to the attention
to the Assistant Housekeeping Services Manager any problems.
2.8 To attend
departmental meetings.
2.9 To
re-train staff annually or more frequently if required.
2.10 To provide a mop and cloth washing
service, in line with the departmental procedures.
2.11
To ensure that all staff comply with the
uniform policy.
2.12 To
complete weekly time sheets.
2.13 To
cover areas of work in the event of staffing shortages.
Standard
Clauses:
The purpose of this post should remain
constant, but the duties and responsibilities may vary over time within the
overall role and level of the post. The
post holder may from time to time be asked to undertake other reasonable
duties. Any such changes will be made in
discussion with the post holder in the light of service needs.
Competence
The post holder is responsible for
limiting his / her actions to those which s/he feels competent to
undertake. If the post holder has any
doubts as to his or her competence during the course of his / her duties, then
s/he should immediately speak to their line manager or supervisor.
Codes
of conduct
All employees of the Trust who are
required to be registered with a professional body, to enable them to practise
within their profession, are required to comply with their code of conduct and
requirements of their professional registration. Those staff that are not required to be
registered with a professional body are required to comply with the Trusts
codes of conduct.
Confidentiality
The post holder must maintain
confidentiality, security and integrity of information relating to patients,
staff and other Health Service business.
Records
Management
All employees of the Trust are legally
responsible for all records that they gather, create or use as part of their
work within the Trust (including patient, financial, personnel and
administrative), whether paper or computer based. All such records are considered public
records and all employees have a legal duty of confidence to service
users. Employees should consult their
manager if they have any doubt as to the correct management of records with
which they work.
Health
and Safety
Employees must be aware of the
responsibilities placed on them under the Health and Safety at Work Act (1974)
and the Manual Handling Operations Regulations (1992) and all relevant Trust
Health and Safety Policies and Guidance.
This ensures that the agreed safety procedures are carried out to
maintain a safe environment for employees, patients and visitors to the Trust.
Infection
Control
Employees must accept personal
responsibility and accountability for Infection Prevention and Control
practice. Employees should ensure they
are familiar with, and comply with, all relevant Infection Control policies for
minimising the risk of avoidable Health Care Associated Infection. All Employees must undertake annual mandatory
updates in Infection Control.
Risk
Management
It is a standard element of the role
and responsibility of all employees of the Trust that they fulfil a proactive
role towards the management of risk in all of their actions. This entails the risk assessment of all
situations, taking appropriate actions, and reporting all incidents, near
misses, and hazards promptly. It is a
contractual obligation that all employees must co-operate with any
investigations undertaken.
Children
and vulnerable adults
You have a responsibility for
promoting and safeguarding the welfare of the children / young people /
vulnerable adults that you come into contact with or are responsible for in
your job role and sphere of competence.
Disclosure
and Barring Service
The Trust aims to promote equality of
opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account
for recruitment purposes, only when the conviction is relevant. As the Trust meets the requirements in
respect of exempted questions under the Rehabilitation of Offenders Act 1974,
all applicants who are offered employment will be subject to a criminal record
check from the Disclosure and Barring Service before the appointment is
confirmed. This will include details of
cautions, reprimands or final warnings, as well as convictions. post holders may periodically be asked to
undertake a re-check.
The Trust is legally required to check
all staff against the Disclosures and Barring Services Childrens and
Vulnerable Adults barring lists if they engage in what is defined as Regulated
Activity or Controlled Activity: Regulated Activity is defined as working
closely with children or vulnerable adults, paid or unpaid, on a frequent or
intensive basis. Controlled activity is
work that provides opportunities for contact with children or vulnerable
adults.
Equality and Diversity
The Trust promotes policies and
practices that challenge discrimination, promote equality, respect individual
needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality
for all in employment practices based on an applicants ability, skills and
aptitude for the post. A range of
equality & diversity policy initiatives are in place and all successful
applicants are expected to familiarise themselves with these. It is therefore the duty of every employee to
comply with the detail and spirit of these policies and the law at all
times. Any issues or concerns you have
should be taken up with your manager or the human resource team as soon as
possible.
Dignity
All employees must treat each person
as an individual, offering a personalised service respecting peoples dignity
and modesty at all times.
Conflict
of Interest
The Trust is responsible for ensuring
that the service provided for patients and its care meet the highest
standard. Equally, it is responsible
for ensuring that staff do not abuse their official position for personal gain
or to benefit their family or friends.
The Trusts Standing Orders require any member of staff to declare any
interest, direct or indirect, with contracts involving the Trust. Staff are not allowed to further their
private interests in the course of their NHS duties.
