Job summary
An exciting opportunity has arisen within the Surgical division for a Senior Medical Secretary to work as part of the Ear, Nose and Throat team. We are a strong, proactive team who welcome innovation and adaptability within the service.
The position is part time, and the candidate will be expected to work 30hours a week. The post is based at Worcester Hospital; however, applicants may be required to provide cross site cover. We also offer some flexibility with home working for a limited number of days per week.
As well as being part of the busy department, you'll be required to prioritise your own workload on a day-to-day basis. Excellent IT and communication skills are essential for this role.
You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. We would require a strong communicator and dedicated team player.
We can offer you a friendly and supportive work environment where your work is valued. If this sounds like the role for you then apply now or email us to find out more.
Main duties of the job
Type the necessary correspondence and/or documentation generated by a patients passage through the hospital service, and maintain patient notes pertinent to these events.
Act as a liaison between Consultant Teams and speciality based groups of Consultant Teams and the GP, the patient and other agencies involved to expedite the care and treatment of patients as effectively as possible.
Undertake office administration functions in relation to the clinical and management work of Consultant.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
To
provide a personal assistant and medical secretarial service to a Consultant
and other medical staff in relation to their clinical duties.
To
manage the Consultants waiting list and the booking of theatre lists in line
with Trust policy and national 18 week RTT guidelines.
To
undertake medical audio/copy typing duties including outpatient letters to
General Practitioners operation notes and letters, discharge summaries and
other official correspondence if required.
To
undertake responsibility to ensure any outsourced work for the Acute Clinics is
correctly checked and uploaded to the Trust records and applications.
To
respond to enquiries from GPs, other Health Service personnel, patients and
relatives
To
participate in the collection and transmission of information to enable the
Directorate to meet its objectives.
To
assist with sorting day to day post.
To
participate in the introduction and use of IT and to provide IT support to
colleagues.
To
cover, as is practical, Medical Secretary colleagues
To participate in the use of PAS systems to
establish patient information is kept as accurate as possible and produce
patient documentation as required.
To
undertake any other duties as may be required as appropriate by the Consultant
or the Directorate Management Team in accordance to the needs of the service.
Job description
Job responsibilities
To
provide a personal assistant and medical secretarial service to a Consultant
and other medical staff in relation to their clinical duties.
To
manage the Consultants waiting list and the booking of theatre lists in line
with Trust policy and national 18 week RTT guidelines.
To
undertake medical audio/copy typing duties including outpatient letters to
General Practitioners operation notes and letters, discharge summaries and
other official correspondence if required.
To
undertake responsibility to ensure any outsourced work for the Acute Clinics is
correctly checked and uploaded to the Trust records and applications.
To
respond to enquiries from GPs, other Health Service personnel, patients and
relatives
To
participate in the collection and transmission of information to enable the
Directorate to meet its objectives.
To
assist with sorting day to day post.
To
participate in the introduction and use of IT and to provide IT support to
colleagues.
To
cover, as is practical, Medical Secretary colleagues
To participate in the use of PAS systems to
establish patient information is kept as accurate as possible and produce
patient documentation as required.
To
undertake any other duties as may be required as appropriate by the Consultant
or the Directorate Management Team in accordance to the needs of the service.
Person Specification
Other Job Requirements
Essential
- Adaptable / Flexible
- Able to prioritise workloads
- Willing to work flexible hours
Experience
Essential
- Previous medical secretarial / hospital experience
- Previous experience working in a busy office
- Previous experience of dealing with members of the public
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Qualifications
Essential
- Typewriting / word processing RSA Level 2 or equivalent
- GCSE English and Maths at Grade C or above, or equivalent
Desirable
- AMSPAR qualification or working towards AMSPAR medical terminology qualification
Personal Qualities
Essential
- Able to work in demanding conditions where there is a high volume of activity
- Accurate and attention to detail
- Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
Knowledge and skills
Essential
- Knowledge and understanding of National Guidelines including 18 week RTT
- Self-reliant, ability to work independently and as part of a team
- Good computer skills
- Working knowledge of Microsoft Office
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Person Specification
Other Job Requirements
Essential
- Adaptable / Flexible
- Able to prioritise workloads
- Willing to work flexible hours
Experience
Essential
- Previous medical secretarial / hospital experience
- Previous experience working in a busy office
- Previous experience of dealing with members of the public
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Qualifications
Essential
- Typewriting / word processing RSA Level 2 or equivalent
- GCSE English and Maths at Grade C or above, or equivalent
Desirable
- AMSPAR qualification or working towards AMSPAR medical terminology qualification
Personal Qualities
Essential
- Able to work in demanding conditions where there is a high volume of activity
- Accurate and attention to detail
- Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
Knowledge and skills
Essential
- Knowledge and understanding of National Guidelines including 18 week RTT
- Self-reliant, ability to work independently and as part of a team
- Good computer skills
- Working knowledge of Microsoft Office
- Good telephone skills
- Excellent verbal and written communication skills
- Good organisational skills
Desirable
- Knowledge of NHS systems
- Working knowledge of Oasis / PAS / Bluespier / CLIP
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
