Healthcare Assistant Millbrook Suite, KTC

Job summary

An exciting opportunity is awaiting you if you are a highly motivated, enthusiastic nurse with excellent communication skills.

We want you to join our team in our chemotherapy unit which is based at Kidderminster hospital. Millbrook Suite consist of an outpatient consulting suites together with a day care unit.

The 10 chaired day unit cares for patients with a range of cancers who are receiving systemic anti-cancer therapies. We are looking for someone who wants to increase their Oncology/Haematology experience and wants to work within this rewarding environment. If you have phlebotomy skills it will be an advantage, but if not, then you should have enthusiasm and dexterity to develop these skills. The ability to communicate effectively with all members of the multidisciplinary team is essential. Previous HCA experience is desirable but not essential. You will be supported in this post by Senior staff and the Unit Manager. In return we will offer you excellent learning and developmental opportunities; we will support your personal growth through regular personal development planning and our educational strategy; including a 5 day essential skills course for HCAS.

As a part of the countywide service delivering anti-cancer treatments you may be required to travel between sites on occasions.

For informal enquires about this post please contact Susie Hoskin, Millbrook Suite Unit Manager: Direct Line 01562 513093 or email susie.hoskin1@nhs.net

Main duties of the job

Welcoming patients onto the unit or clinic in a professional manner, acting as the patients advocate at all times to ensure both privacy and dignity.

Clarifying patients details on arrival

Ensuring the smooth flow of clinical and administrative work, whilst supporting Practitioners and colleagues

Accurately entering data into the patient management systems and updating information as required.

Adhering to the requirements of the Data Protection Act, ensuring confidentiality of information regarding staff and patients is maintained at all times.

Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate.

Facilitating patient scheduling, optimal use of nursing capacity

Maintaining stock control and being responsible for ordering.

Cleaning, monitoring and tidying equipment as directed and report any problems or malfunctions.

Maintaining a clean and safe working environment

Remaining up to date with mandatory training and completing any additional courses required for this role.

Understanding all responsibilities and adhering to all statutory requirements for Health and Safety, COSHH, PPE, fire safety, complaints and accident reporting.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY11 6RJ

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Kidderminster General Hospital

Bewdley Road

Kidderminster

Worcestershire

DY11 6RJ

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

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