Directorate Manager - Ophthalmology and Rheumatology

Job responsibilities

General Duties:

1. Performance

To ensure that the operational performance of the Directorates services is effectively managed to meet agreed objectives and targets.

To work in close conjunction with the Director of Operations, Clinical Directors and Matron/Senior Nurses to set and deliver the Directorate objectives, in line with Divisional and Corporate targets and strategies.

To work manage and deliver income and expenditure (I&E) balance on the budget devolved within the Directorate.

To plan and monitor performance against all activity targets and other service objectives. To ensure that all national and locally agreed waiting times and bookings targets are understand and met.

To ensure the highest levels of cleanliness in clinical areas within the Directorate are adhered to at all times under the Trusts Infection Control policy; in close consultation with the Matron and Clinical Director.

To work closely with Cancer Services Team to ensure the appropriate monitoring and delivery of targets associated with the NHS Cancer Plan.

Prepare and plan to meet inspection criteria for Cancer Peer Review, external QA audits, CQC inspections etc. as appropriate.

To take responsibility for compliance with Trust complaints procedure for all complaints received with the Directorate. To identify, agreed and implement subsequent action plans.

To take responsibility for the Directorates compliance with H&S and CNST/NHSLA standards. To identify, agreed and implement subsequent action plans.

2. Financial Management

To be accountable for the delivery of income and expenditure (I&E) balance for the Directorate. This will involve a close, professional working relationship with the Directorate Finance Manager and the establishment and maintenance of an effective performance management system within the Directorate.

To develop Business Cases and present to the Divisional Team. These will often involve complex financial/activity analysis using financial modelling software.

To participate in pricing and costing, working towards relating patient activity, by diagnostic condition to expenditure.

To ensure compliance with Standing Financial Instructions (SFI).

3. Business / Policy / Planning

To deliver the annual capacity and business planning process for the Directorate eg. Identify annual objectives, cost improvement savings, cost pressures, capital bids as part of this process to agreed timescales.

To support Clinical Directors, Matrons/Ward Managers, Departmental Managers and other key personnel within the Directorate in undertaking a strategic review of their services and action planning for identified areas of improvement eg. Improved capacity planning of theatre lists/outpatient clinics/treatment areas/diagnostics, improved patient access, improved use of resources (drugs /medical equipment).

To work closely with the finance and business teams to develop innovative methods of income generation (fully understanding the implications of patient choice), financial control , strategic planning and bids for new opportunities , modernisation and public/private partnership funding.

To draft business cases /briefing documents and papers, for submission by the Divisional Medical Director / Director of Operations to the relevant senior Advisory Groups, Trust Board, Integrated Governance Committee etc.

To effectively manage the implementation of agreed outcomes from submitted papers/reports as detailed above.

To ensure the review and update of policies / procedures and working practices across the specialities / departments within the Directorate to ensure standards of practice are maintained. To contribute to the update and rewriting of Trust wide policies.

To ensure all Trust policies are adhered to within the Directorate.

To undertake project work as directed by the Director of Operations.

4. Service Transformation and Development

To lead Directorate clinical teams in service redesign.

To lead and advise the Divisional Team on the development and implementation of strategies that respond to key national initiatives such as the NICE, Patient Choice and Payment by Results (PBR).

To be fully aware of relevant service/technological developments within the Directorate. Ensure any opportunities are ceased, calculate capacity and demand available and participate in associated meetings.

Keep abreast of national developments and strategies across the specialties and services to ensure that the Trust can respond as required.

Work closely with Commissioning colleagues to maximise opportunities to meet joint CIP and QIPP requirements. Taking an integrated approach to service improvement and efficiencies.

Identify opportunities for service improvement and development, liaising with commissioning colleagues so as to learn from other organisations/specialties. Tapping into resources and knowledge bases obtained through other sources.

5. People Management

To motivate and take line management responsibility (direct and delegated) for all non-clinical and nursing staff within the Directorate.

To ensure appropriate implementation of Trust HR policies.

To oversee the effective recruitment, induction, training and development of all non-clinical staff within departments across the Directorate, ensuring that each member of staff has a robust appraisal.

To ensure Junior Doctor compliance in relation to European Working Time Directive, working closely with Clinical Directors to achieve this.

On behalf of the Director of Ops review workforce plans with heads of department, corporate staff group leads and HR to ensure appropriate and effective workforce planning in short, medium and long term scenarios.

To ensure effective communication channels are established, maintained and developed within the Directorate.

To work closely with the Human Resources team in developing a partnership working framework with staff representatives within the Directorate.

6. Governance

To develop a strategy to enhance quality standards within the Directorate in line with the overall objectives of the hospital. Establish appropriate mechanisms to monitor achievement and take action in the event of underperformance.

To ensure specific quality initiatives within the Directorate are co-ordinated, implemented and reviewed. To manage any operational issues arising from governance reviews. This will often require implementing changes in clinical practice.

To identify opportunities for change that will improve or assist the development of clinical practice and which leads to improvements in quality or efficiency within the directorates.

To ensure effective risk management and quality assurance policies are in place and they are compliant with Trust policy and procedure.

7. Corporate & On Call Duties

To participate in the Trusts management on-call rota.

To investigate / hear internal staff grievances / complaints from other Divisions as required.

Qualifications

Essential

• First degree or professional academic qualification
• Relevant Management qualification or equivalent
• Masters degree and/or equivalent experience

Desirable

• Experience in Ophthalmology or/and Rheumatology services

Personal Qualities

Essential

• Pragmatic diplomatic management of situations and processes
• Displays strong motivation and commitment to success
• Ownership of personal development
• Resilience to work with competing demands and maintain high quality work

Experience

Essential

• Experience at a senior management level in an acute setting to include the following:
• Proven record of pro-active management to achieve key performance targets
• Demonstrable experience of service re-design/ business planning and change management initiatives
• Track record of effective financial management including delivery of efficiency savings, income and expenditure targets.
• Experience in managing and building multi professional teams to allow and responding to a range of operational issues

Desirable

• Experience and knowledge of National Peer Review

Skills/ Knowledge

Essential

• Ability to analyse issues and make judgements on a wide range of general management subjects e.g. Finance, HR, quality, environment and external issues
• Excellent communications skills including the ability to make effective formal presentations and informal approaches to a wide range of audiences, adapting the style and method of communication as appropriate.
• Able to form effective working relationships and partnerships across professional groups/ divisional boundaries and maintain personal credibility
• Well-developed IT skills to manage and report on complex performance management information
• Ability to conduct negotiations with others in the organisation and externally
• Ability to quickly grasp new ideas/concepts
• Ability to influence and motivate staff to deliver targets
• Ability to critically analyse and interpret complex management and patient information and data sets to support decision making and service improvements
• Evidence of participation in strategic management processes and their application e.g. financial and workforce planning,
• Comprehensive understanding of the national and local strategies relating to cancer and ability to develop those into local services
• Knowledge of the financial flows in the NHS and the impact on service planning
• Demonstrate a working knowledge of employment law and good HR management practice
• Knowledge and understanding of national strategies/policy concerning patient care and national plans
• Knowledge of the clinical and corporate governance agenda and role of the CQC
• Knowledge of the inspection and regulation environment in which the trust operates

Improving Diversity and Inclusive Recruitment

Essential

• As part of the Trust's aim to improve diversity across the Trust, positive action is being taken and all applications for this post from BAME, Disabled and LGBT+ candidates can request to be considered under an expanded Guaranteed Interview Scheme if they meet the minimum criteria as specified in the person specification for this role. Here you can declare if you wish to be considered under this expanded Guaranteed Interview Scheme and this response would be visible to the Shortlisting Panel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).