Job summary
Worcester Royal
Hospital surgical wards
Band 2
Healthcare Assistant, Permanent and Temporary
Full and part
time
Worcester Royal Hospital offers elective
and emergency surgery on our surgical wards which comprise of General surgery,
Head and Neck, Vascular and Trauma and Orthopaedics. Our mission is to work
together with our partners in health and social care to provide safe,
effective, personalised and integrated care for local people, delivered
consistently across all services by skilled and compassionate staff. Our vision can be summarised as patients at
the centre of all we do and our 4ward signature behaviours of do as we say we will do, no delays, every day, we
listen, we learn, we lead, work together, celebrate together.
Our team is committed to
providing a service that delivers the best patient care and positive patient
outcome. We aim to support our patients, their relatives, the public and our
colleagues by using a holistic approach to patient care. We value the
importance of communication and endeavour to listen and respond to compliments,
comments and concerns to enable us to develop and make positive changes. We
recognise that our staff are key to providing this service, if you are enthusiastic
and compassionate we look forward to hearing from you.
Main duties of the job
Your role as a
Health Care Assistant (HCA) is to work alongside registered nurse as part of the
ward or department team to provide care to patients.
The types of
duties include: washing and dressing patients, serving patients meals,
assisting with feeding patients when necessary, helping people to mobilise,
assisting patients with toileting, bed-making, generally assisting with
patients' overall comfort, monitoring patients' conditions by taking
temperatures, pulse, respirations and weight.
Acting with compassion you will put patients
at the centre of all you do.
You will communicate effectively with patients
and their carers.
This role will require you to work variable
hours on a rota including nights and weekends.
You
will show courage by embracing new ways of working and doing the right thing by
the people you care for, including speaking up when you have concerns.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Job description
Job responsibilities
Your role as a
Health Care Assistant (HCA) is to work alongside registered nurse as part of the
ward or department team to provide care to patients.
The types of
duties include: washing and dressing patients, serving patients meals,
assisting with feeding patients when necessary, helping people to mobilise,
assisting patients with toileting, bed-making, generally assisting with
patients' overall comfort, monitoring patients' conditions by taking
temperatures, pulse, respirations and weight.
Acting with compassion you will put patients
at the centre of all you do.
You will communicate effectively with patients
and their carers.
This role will require you to work variable
hours on a rota including nights and weekends.
You
will show courage by embracing new ways of working and doing the right thing by
the people you care for, including speaking up when you have concerns
Job description
Job responsibilities
Your role as a
Health Care Assistant (HCA) is to work alongside registered nurse as part of the
ward or department team to provide care to patients.
The types of
duties include: washing and dressing patients, serving patients meals,
assisting with feeding patients when necessary, helping people to mobilise,
assisting patients with toileting, bed-making, generally assisting with
patients' overall comfort, monitoring patients' conditions by taking
temperatures, pulse, respirations and weight.
Acting with compassion you will put patients
at the centre of all you do.
You will communicate effectively with patients
and their carers.
This role will require you to work variable
hours on a rota including nights and weekends.
You
will show courage by embracing new ways of working and doing the right thing by
the people you care for, including speaking up when you have concerns
Person Specification
Qualifications
Essential
- Basic standard of education including Maths and English
- Experience of working in a patient care setting or customer facing environment
Desirable
- Healthcare Apprenticeship or equivalent
- Experience of working in a healthcare setting
Knowledge
Essential
- An understanding of the Trusts 4Ward Values:
- Do what we say we will do
- No delays, every day
- We listen, We learn, We lead
- We Work Together, We Celebrate Together
- A basic of: The 6 Cs Compassion in Practice: Compassion, Courage, Care, Competence, Commitment, Communication,
- A basic understanding of the NHS Constitution and our values and behaviours.
Skills
Essential
- Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written
- Legible handwriting.
- Be able to demonstrate an understanding of the concept of confidentiality
- Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
- Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Desirable
- Basic IT knowledge/skills
Behaviours
Essential
- Communicating Listening to patients and carers and treating them with dignity and compassion
- Caring - Acting with compassion you will put patients at the centre of all you do
- Learning Able to use and act on feedback from others on my performance and behaviour to increase your own self- awareness.
- Performing-Professional in matters of confidentiality, security, integrity honesty, performance, attendance and appearance
- Collaborating Know the importance of your own behaviour and body language when communicating and working with others.
- Innovating Suggest and be open to alternative ways of working to make continuous improvement
- Empowering Taking personal responsibility for actions and challenging if something is not right
- Empathising Considering situations from other peoples perspectives and showing kindness
Person Specification
Qualifications
Essential
- Basic standard of education including Maths and English
- Experience of working in a patient care setting or customer facing environment
Desirable
- Healthcare Apprenticeship or equivalent
- Experience of working in a healthcare setting
Knowledge
Essential
- An understanding of the Trusts 4Ward Values:
- Do what we say we will do
- No delays, every day
- We listen, We learn, We lead
- We Work Together, We Celebrate Together
- A basic of: The 6 Cs Compassion in Practice: Compassion, Courage, Care, Competence, Commitment, Communication,
- A basic understanding of the NHS Constitution and our values and behaviours.
Skills
Essential
- Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written
- Legible handwriting.
- Be able to demonstrate an understanding of the concept of confidentiality
- Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
- Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Desirable
- Basic IT knowledge/skills
Behaviours
Essential
- Communicating Listening to patients and carers and treating them with dignity and compassion
- Caring - Acting with compassion you will put patients at the centre of all you do
- Learning Able to use and act on feedback from others on my performance and behaviour to increase your own self- awareness.
- Performing-Professional in matters of confidentiality, security, integrity honesty, performance, attendance and appearance
- Collaborating Know the importance of your own behaviour and body language when communicating and working with others.
- Innovating Suggest and be open to alternative ways of working to make continuous improvement
- Empowering Taking personal responsibility for actions and challenging if something is not right
- Empathising Considering situations from other peoples perspectives and showing kindness
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
