Admin & Clerical Officer, Cardiopulmonary
This job is now closed
Job summary
Maintaining appointment lists e.g.: partial booking, booking appointments, outcoming and datasetting all patient attendances on Oasis.
Liaise and exchange information with other departments, secretaries, staff within the Trust patients and carers.
Maintain daily departmental clinical investigation diary.
Maintain and order departmental stationery stock
Work independently, managing and prioritising daily workload. Including prioritising and coordinating clinical appointments, forwarding patient letters, liaising with patients, relatives and carers.
Main duties of the job
Answering the telephone, resolving patient/ patient relatives/ carers queries, receiving and returning calls to Consultant Physicians, GPs, medical companies and other medical personnel.
Taking and relaying messages in a professional manner, enabling the department to provide an efficient and effective clinical service.
Opening, sorting, distributing and prioritizing daily post and clinical investigation requests and reports.
Competently use the various electronic Trustwide clinical systems including: OASIS, Bluespier, EZ Notes and ICE.
Maintain the daily diary for the various investigations.
Formulate and type correspondence under the instruction of the Head of the Department and/or Highly Specialised Physiologists.
Develop and maintain filing systems for patient clinical investigations and departmental correspondence e.g. equipment maintenance etc.
Ensure and maintain office equipment and consumables, requisitioning to re-order office equipment/consumables.
Training and Supervision:
Train new members of staff in the Admin & clerical departmental procedures.
Undertake annual Trust mandatory training
Maintain continual professional development (CPD).
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Our objectives are simple:
- Best services for local people
- Best experience of care and best outcomes for our patients
- Best use of resources
- Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Details
Date posted
09 February 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£21,730 to £23,177 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9365-23-1804-2
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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