Worcestershire Acute Hospitals NHS Trust

Assistant HR Officer - Medical Resourcing

Information:

This job is now closed

Job summary

Expansion of the Medical Resourcing Team has created a vacant Assistant HR Officer role. The successful candidate will be enthusiastic and team focused with a proven track record within a medical staffing role.

The role will proactively support the wider HR team in the co-ordination of all medical and dental staff recruitment processes, ensuring that they are appointed according to national guidance and timeframes, and responding to employee relations queries.

You will have a good knowledge of employment legislation and policies, particularly in relation to medical recruitment, and be a confident communicator with impeccable attention to detail. You will be hands on, able to prioritise your work and present information clearly, concisely and in a logical manner. Demonstrating accountability, you will be able to communicate effectively, both written and verbal, with staff at all levels of the organisation. You must be proficient in the use of Microsoft Office packages Outlook, Word and Excel and the ability to navigate windows based specialist packages.

You will be flexible to meet the demands of the role, recognise the need to understand the bigger picture, able to work with minimal supervision, and have a professional demeanour. If you have medical staffing experience this may be a great chance to develop your career.

The successful candidate will be given full training for the role and we offer a hybrid working model with a combination of office and home working.

Main duties of the job

Supervising members of the medical resourcing team, you will drive forward the delivery of an effective HR medical resourcing service acting as a key point of contact with the clinical departments to develop recruitment plans and oversee the rotational arrangements for doctors in training, together with providing an effective HR service to clinicians, managers and staff.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

Details

Date posted

14 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9365-23-1240

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

  1. Recruitment & Contracts

Provide a key initial contact point for general queries from both medical staff and managers on terms and conditions and other employment matters; to record and deal with such queries, referring as appropriate.

Co-ordinate and participate in the effective recruitment of medical staff for the doctors in training medical change-over, ensuring the relevant pre-employment checks have been completed and that medical staff are in post and able to work from their commencement date.

Produce accurate and timely documentation specific to the doctors in training change-over; this includes producing adverts, job descriptions, arranging interviews.

Responsible for the accurate and timely production of pre-employment documentation, including contracts of employment. To maintain the contract database of those issued and returned, undertaking the quality assurance process.

Co-ordinate the recruitment process for Consultant and career grade staff and conduct quality assurance checks to ensure all aspects of the statutory requirements are adhered to.

Responsible for the co-ordination and attendance of Consultant and career grade Advisory Appointment Committees and other interviews as required. To provide timely and accurate appointment documentation associated with this process and to conduct quality assurance checks to ensure all aspects of the statutory requirements are adhered to.

Manage the monthly update for medical recruitment, working with divisions to instigate overseas recruitment where required. Continuously work with the divisions to fill their vacancies in a timely manner.

Liaise with international permanent recruitment agencies as required to ensure timely communications and adherence to framework requirements and agreed KPIs.

Work with Divisional Teams to develop divisional medical workforce plans with reference to: future capacity planning, service developments, organisational change/development, skill mix, working arrangements and training requirements.

Work with the Divisions to develop recruitment strategies including: advising on best recruitment practices, alternative recruitment methods such as international recruitment, skill mixes and equality and diversity compliance.

Ensure the Medical Resourcing Team complete all pre-engagement checks in accordance with NHS Employers pre-employment check standards and ensure Medical Practise Information Transfer (MPIT) forms are issued and/or obtained for incumbent new medical staff to support the Trust Responsible Officer in discharging their duties under the GMC Responsible Officer Regulations.

Responsible for overseeing salary evaluations to ensure all medical staff commence employment on the correct salary scale with the correct threshold dates, including making salary recommendations.

2. Doctors in Training

Support Divisions to assess rota compliance for all doctors in training and non Consultant/Non Career Grade Trust doctors, including doctors working on a less than full time basis.

Support the induction programme for doctors in training rotations.

Ensure the timely issue of Work Schedules to all doctors in training and support Divisions in the timely issue of personalised rosters in line with best practice guidance

Responsible for ensuring all doctors in training receive their correct salary in accordance with their rotational work schedules, together with the application of pay protection arrangements as set out within the 2016 terms and conditions of service for NHS doctors and dentists in training (England) 2016.

Identify issues arising from the Terms and Conditions of Service Doctors and Dentists in Training 2016 exception reporting processes and ensure the review of work schedules as required.

3. Policies and Processes

Advise managers and staff on the removal expenses application process for Foundation, Specialty and GP doctors and ensure that applications are processed timely and in accordance with the appropriate policy.

Oversee the completion of monthly expiry reports for registration, immigration and fixed term contract reports for medical staff ensuring appropriate action is taken in accordance with agreed timescales.

Assist with the review and development of medical staff procedures and identify those areas which can be improved / rationalised.

Liaise as necessary with outside organisations in respect of professional registration issues, criminal records checks and right to work checks as required by the UKVI, GMC & GDC.

Act as a Level 1 user for UKVI Certificate of Sponsorship (CoS) applications. Ensuring that all CoS applications are submitted in line with UKVI requirements.

Ensure the Trusts website / intranet is kept up-to-date on all medical HR matters.

Responsible for the maintenance and updating of medical staff computerised and manual systems including: job planning, annual leave, UK Visa and Immigration Sponsorship Management System, ESR, Intrepid, NHS Jobs, Equiniti, vacancy spreadsheet, doctors in training changeover spreadsheet.

Act as the day to day contact for GMC/ESR Interface, Health Education West Midlands Intrepid System and the UK Visas and Immigration Department.

4. Employee Relations

Maintain / update personnel records and ESR.

Assist the HR team with the monitoring and analysis of sickness absence for medical staff and be responsible for initiating trigger reports to managers in accordance with the sickness absence policy. On receipt of DNA reports from the Occupational Health Department / Working Well Service responsible for following this up with managers.

Manage requests for overseas salary reviews and act as a conduit between the division and the candidate.

Provide up to date advice and guidance on issues including:

National terms and conditions of service

Immigration regulations

Employment legislation

Trust policies and procedures

Health and safety legislation

European Working Time Directive and national terms and conditions working hours limitations.

Contractual agreements

Pay queries

5. Reports & Projects

Input, maintain and manipulate data within the software packages used to create and monitor doctors in training rotas for the purpose of ensuring compliance with national guidance and terms and conditions of service.

Identifying and reporting vacancies in rotas, alerting Clinical Rota Masters and divisional managers in order to assist with timely recruitment.

Input, maintain and manipulate data within local databases used to monitor medical establishment and report on vacancy position on a regular and ad-hoc basis.

Undertake specific project work relating to current HR practice and protocols as directed.

Assist the Medical Resourcing HR Manager in leading on specific medical workforce projects e.g. international recruitment of medical staff, job planning, non-contract spend for medical staff agency bookings.

Attend regular divisional medical workforce meetings and as necessary provide relevant support by producing data, policies and papers.

Assist the Medical Resourcing HR Manager with Freedom of Information requests.

Provide regular reports to inform and support provision of the service and identify quality/ performance issues which can be improved.

Produce statistical and written performance reports from ESR and other software packages to inform medical HR activity.

Support the Medical Resourcing HR Manager with producing the monthly report for the Workforce Assurance Group.

Co-ordinate returns to external organisations ensuring that the information is accurate and comprehensive.

6. Management of the Medical Resourcing Team

Monitor sickness absence within the Team, resolving issues as and when they arise by undertaking appropriate absence review meetings in line with the sickness absence policy.

Ensure completion of mandatory training and annual appraisal for all members of the Medical Resourcing HR Team.

Ensure that new members of the team receive a comprehensive and welcoming induction programme.

Contribute to the development and improvement of the Medical Staffing systems and processes.

Design and deliver training sessions and written protocols to the Medical Resourcing Team and the wider Trust on Medical HR matters.

Train and supervise the Medical Resourcing Team when dealing with complex issues, taking the lead where necessary.

Assist the HR Officer in supervising and managing all aspects of the Medical Resourcing Team. This will involve day to day management, ensuring that the workload is allocated appropriately within the Team, and ensuring the department is adequately staffed during core hours (9am 5pm).

Ensure that team processes are being complied with by conducting regular ad-hoc audit checks.

Job description

Job responsibilities

  1. Recruitment & Contracts

Provide a key initial contact point for general queries from both medical staff and managers on terms and conditions and other employment matters; to record and deal with such queries, referring as appropriate.

Co-ordinate and participate in the effective recruitment of medical staff for the doctors in training medical change-over, ensuring the relevant pre-employment checks have been completed and that medical staff are in post and able to work from their commencement date.

Produce accurate and timely documentation specific to the doctors in training change-over; this includes producing adverts, job descriptions, arranging interviews.

Responsible for the accurate and timely production of pre-employment documentation, including contracts of employment. To maintain the contract database of those issued and returned, undertaking the quality assurance process.

Co-ordinate the recruitment process for Consultant and career grade staff and conduct quality assurance checks to ensure all aspects of the statutory requirements are adhered to.

Responsible for the co-ordination and attendance of Consultant and career grade Advisory Appointment Committees and other interviews as required. To provide timely and accurate appointment documentation associated with this process and to conduct quality assurance checks to ensure all aspects of the statutory requirements are adhered to.

Manage the monthly update for medical recruitment, working with divisions to instigate overseas recruitment where required. Continuously work with the divisions to fill their vacancies in a timely manner.

Liaise with international permanent recruitment agencies as required to ensure timely communications and adherence to framework requirements and agreed KPIs.

Work with Divisional Teams to develop divisional medical workforce plans with reference to: future capacity planning, service developments, organisational change/development, skill mix, working arrangements and training requirements.

Work with the Divisions to develop recruitment strategies including: advising on best recruitment practices, alternative recruitment methods such as international recruitment, skill mixes and equality and diversity compliance.

Ensure the Medical Resourcing Team complete all pre-engagement checks in accordance with NHS Employers pre-employment check standards and ensure Medical Practise Information Transfer (MPIT) forms are issued and/or obtained for incumbent new medical staff to support the Trust Responsible Officer in discharging their duties under the GMC Responsible Officer Regulations.

Responsible for overseeing salary evaluations to ensure all medical staff commence employment on the correct salary scale with the correct threshold dates, including making salary recommendations.

2. Doctors in Training

Support Divisions to assess rota compliance for all doctors in training and non Consultant/Non Career Grade Trust doctors, including doctors working on a less than full time basis.

Support the induction programme for doctors in training rotations.

Ensure the timely issue of Work Schedules to all doctors in training and support Divisions in the timely issue of personalised rosters in line with best practice guidance

Responsible for ensuring all doctors in training receive their correct salary in accordance with their rotational work schedules, together with the application of pay protection arrangements as set out within the 2016 terms and conditions of service for NHS doctors and dentists in training (England) 2016.

Identify issues arising from the Terms and Conditions of Service Doctors and Dentists in Training 2016 exception reporting processes and ensure the review of work schedules as required.

3. Policies and Processes

Advise managers and staff on the removal expenses application process for Foundation, Specialty and GP doctors and ensure that applications are processed timely and in accordance with the appropriate policy.

Oversee the completion of monthly expiry reports for registration, immigration and fixed term contract reports for medical staff ensuring appropriate action is taken in accordance with agreed timescales.

Assist with the review and development of medical staff procedures and identify those areas which can be improved / rationalised.

Liaise as necessary with outside organisations in respect of professional registration issues, criminal records checks and right to work checks as required by the UKVI, GMC & GDC.

Act as a Level 1 user for UKVI Certificate of Sponsorship (CoS) applications. Ensuring that all CoS applications are submitted in line with UKVI requirements.

Ensure the Trusts website / intranet is kept up-to-date on all medical HR matters.

Responsible for the maintenance and updating of medical staff computerised and manual systems including: job planning, annual leave, UK Visa and Immigration Sponsorship Management System, ESR, Intrepid, NHS Jobs, Equiniti, vacancy spreadsheet, doctors in training changeover spreadsheet.

Act as the day to day contact for GMC/ESR Interface, Health Education West Midlands Intrepid System and the UK Visas and Immigration Department.

4. Employee Relations

Maintain / update personnel records and ESR.

Assist the HR team with the monitoring and analysis of sickness absence for medical staff and be responsible for initiating trigger reports to managers in accordance with the sickness absence policy. On receipt of DNA reports from the Occupational Health Department / Working Well Service responsible for following this up with managers.

Manage requests for overseas salary reviews and act as a conduit between the division and the candidate.

Provide up to date advice and guidance on issues including:

National terms and conditions of service

Immigration regulations

Employment legislation

Trust policies and procedures

Health and safety legislation

European Working Time Directive and national terms and conditions working hours limitations.

Contractual agreements

Pay queries

5. Reports & Projects

Input, maintain and manipulate data within the software packages used to create and monitor doctors in training rotas for the purpose of ensuring compliance with national guidance and terms and conditions of service.

Identifying and reporting vacancies in rotas, alerting Clinical Rota Masters and divisional managers in order to assist with timely recruitment.

Input, maintain and manipulate data within local databases used to monitor medical establishment and report on vacancy position on a regular and ad-hoc basis.

Undertake specific project work relating to current HR practice and protocols as directed.

Assist the Medical Resourcing HR Manager in leading on specific medical workforce projects e.g. international recruitment of medical staff, job planning, non-contract spend for medical staff agency bookings.

Attend regular divisional medical workforce meetings and as necessary provide relevant support by producing data, policies and papers.

Assist the Medical Resourcing HR Manager with Freedom of Information requests.

Provide regular reports to inform and support provision of the service and identify quality/ performance issues which can be improved.

Produce statistical and written performance reports from ESR and other software packages to inform medical HR activity.

Support the Medical Resourcing HR Manager with producing the monthly report for the Workforce Assurance Group.

Co-ordinate returns to external organisations ensuring that the information is accurate and comprehensive.

6. Management of the Medical Resourcing Team

Monitor sickness absence within the Team, resolving issues as and when they arise by undertaking appropriate absence review meetings in line with the sickness absence policy.

Ensure completion of mandatory training and annual appraisal for all members of the Medical Resourcing HR Team.

Ensure that new members of the team receive a comprehensive and welcoming induction programme.

Contribute to the development and improvement of the Medical Staffing systems and processes.

Design and deliver training sessions and written protocols to the Medical Resourcing Team and the wider Trust on Medical HR matters.

Train and supervise the Medical Resourcing Team when dealing with complex issues, taking the lead where necessary.

Assist the HR Officer in supervising and managing all aspects of the Medical Resourcing Team. This will involve day to day management, ensuring that the workload is allocated appropriately within the Team, and ensuring the department is adequately staffed during core hours (9am 5pm).

Ensure that team processes are being complied with by conducting regular ad-hoc audit checks.

Person Specification

Experience

Essential

  • Experience of working in medical resourcing
  • Recent experience of leading and managing a team
  • Experience of collaborative working with both internal and external stakeholders
  • Experience of working with people at all levels of an NHS organisation
  • Experience of planning and managing projects or recruitment campaigns
  • Experience of providing employment advice

Desirable

  • Interaction and consultation with Trade Unions
  • Experience of leading and / or supporting clinical managers in job planning
  • Previous experience of bespoke/innovative recruitment strategies

Skills / Knowledge

Essential

  • Up to date knowledge of employment legislation, and ability to understand and interpret e.g. employment law, data protection issues.
  • Comprehensive knowledge and understanding of medical and dental terms and conditions and employment policies and procedures
  • Knowledge and understanding of best practice recruitment/values based recruitment.
  • Knowledge and understanding of NHS Employment Check Standards and UK Visa and Immigration requirements.
  • Ability to use a range of databases and electronic systems including Microsoft Office

Desirable

  • Knowledge of the statutory instrument for consultant Appointments Advisory Committees
  • Understanding of rota monitoring requirements for Doctors in Training
  • Knowledge and understanding of consultant and SAS doctor job planning requirements
  • Knowledge and understanding of revalidation and appraisal requirements for medical staff

Qualifications

Essential

  • Educated to degree level standard or equivalent
  • CIPD Level 5 Intermediate qualified or equivalent experience
  • Evidence of continuing professional development
  • Undertaking or wish to undertake further training to enhance professional development

Desirable

  • CIPD Level 7 Advanced qualified or working towards this

Personal Qualities

Essential

  • Effective team member
  • Ability to manage high volume tasks on a regular basis which are at variable stages of completion
  • Ability to work on own initiative with competing deadlines and manage conflicting demands
  • Organised and methodical approach to work
  • Proven ability to produce accurate work and to meet deadlines
  • Willing to engage with and learn from peers, other professionals and colleagues in the desire to support the most appropriate interventions
  • Professional, calm and efficient manner
  • Excellent customer service skills
  • Attention to detail
  • Ability to work flexible hours depending on the needs of the service

Personal Qualities

Essential

  • Applies the Trust 4ward behaviours
  • Excellent written and verbal communication skills (persuasive, negotiation, motivational, empathetic)
  • Ability to build personal credibility and develop effective working relationships across all levels of an organisation, including the Senior Management Team.
  • Ability to work on own initiative, prioritise work and adapt to changing demands / priorities
  • Ability to problem solve in high pressure situations
  • Ability to identify efficiencies/previous experience of implementing changes in working practices
  • Organisational and project management skills
  • Confident presentation and influencing skills
  • Ability to manage a diverse workload and to meet deadlines
  • Ability to interpret data and produce statistical reports
  • Working to a high level of accuracy
  • Leadership skills and the ability to effectively motivate and manage a team
  • Strong team working approach
  • Customer focused and results driven
  • Flexible and able to manage changing priorities.

Other Job Requirements

Essential

  • Able to work occasionally outside office hours
  • Ability to travel and attend external meetings as required
Person Specification

Experience

Essential

  • Experience of working in medical resourcing
  • Recent experience of leading and managing a team
  • Experience of collaborative working with both internal and external stakeholders
  • Experience of working with people at all levels of an NHS organisation
  • Experience of planning and managing projects or recruitment campaigns
  • Experience of providing employment advice

Desirable

  • Interaction and consultation with Trade Unions
  • Experience of leading and / or supporting clinical managers in job planning
  • Previous experience of bespoke/innovative recruitment strategies

Skills / Knowledge

Essential

  • Up to date knowledge of employment legislation, and ability to understand and interpret e.g. employment law, data protection issues.
  • Comprehensive knowledge and understanding of medical and dental terms and conditions and employment policies and procedures
  • Knowledge and understanding of best practice recruitment/values based recruitment.
  • Knowledge and understanding of NHS Employment Check Standards and UK Visa and Immigration requirements.
  • Ability to use a range of databases and electronic systems including Microsoft Office

Desirable

  • Knowledge of the statutory instrument for consultant Appointments Advisory Committees
  • Understanding of rota monitoring requirements for Doctors in Training
  • Knowledge and understanding of consultant and SAS doctor job planning requirements
  • Knowledge and understanding of revalidation and appraisal requirements for medical staff

Qualifications

Essential

  • Educated to degree level standard or equivalent
  • CIPD Level 5 Intermediate qualified or equivalent experience
  • Evidence of continuing professional development
  • Undertaking or wish to undertake further training to enhance professional development

Desirable

  • CIPD Level 7 Advanced qualified or working towards this

Personal Qualities

Essential

  • Effective team member
  • Ability to manage high volume tasks on a regular basis which are at variable stages of completion
  • Ability to work on own initiative with competing deadlines and manage conflicting demands
  • Organised and methodical approach to work
  • Proven ability to produce accurate work and to meet deadlines
  • Willing to engage with and learn from peers, other professionals and colleagues in the desire to support the most appropriate interventions
  • Professional, calm and efficient manner
  • Excellent customer service skills
  • Attention to detail
  • Ability to work flexible hours depending on the needs of the service

Personal Qualities

Essential

  • Applies the Trust 4ward behaviours
  • Excellent written and verbal communication skills (persuasive, negotiation, motivational, empathetic)
  • Ability to build personal credibility and develop effective working relationships across all levels of an organisation, including the Senior Management Team.
  • Ability to work on own initiative, prioritise work and adapt to changing demands / priorities
  • Ability to problem solve in high pressure situations
  • Ability to identify efficiencies/previous experience of implementing changes in working practices
  • Organisational and project management skills
  • Confident presentation and influencing skills
  • Ability to manage a diverse workload and to meet deadlines
  • Ability to interpret data and produce statistical reports
  • Working to a high level of accuracy
  • Leadership skills and the ability to effectively motivate and manage a team
  • Strong team working approach
  • Customer focused and results driven
  • Flexible and able to manage changing priorities.

Other Job Requirements

Essential

  • Able to work occasionally outside office hours
  • Ability to travel and attend external meetings as required

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Medical Staffing

Julia Neil

julia.neil1@nhs.net

01905760084

Details

Date posted

14 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9365-23-1240

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

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