Worcestershire Acute Hospitals NHS Trust

Matron Acute Medicine - Alex

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Job summary

Now is an exciting time to join the urgent care division as a Matron for Acute medicine.

Do you have a passion for patient safety and quality improvement?

Do you have excellent clinical and leadership skills and want to progress?

Are you able to ensure that your team feel that you have their wellbeing as a priority?

If you answered yes then you could be making a difference to our patients and staff in a worthwhile, valued and rewarding role at Worcestershire NHS Trust.

We have a Band 8a Matron position within the Urgent Care Division covering our Medical short stay/ AMU and AEC/SDEC

The Matron role is key to an effective, high performing, fully engaged team using a compassionate leadership style

The breadth of the role requires excellent communication, management, leadership, as well as education and teaching skills.

Worcestershire Acute NHS Trust is committed to enabling individuals, with the right skills, to be supported to meet the challenges of the role. The Trust vision and values play an important role in describing the principles and beliefs that underpin the way in which we do business. They provide the checks and balances to make sure that all our plans improve the experience for our patients. You will work with and deputise for the Divisional Director of Nursing for Urgent Care, working closely with them and the wider Divisional team to improve quality and safety within all clinical areas in the Division.

Main duties of the job

The Matron will provide nursing/midwifery leadership to all clinical staff and to actively promote and implement the Trusts strategy for nurses and nursing, focusing on the key objectives and ensuring all clinical staff are committed to its principles.

The Matron will be innovative and provide effective support to facilitate staff and team development and ensure effective communication systems operate within the directorates/countywide services.

The Postholder will support their Directorates in the delivery of key performance targets and lead and contribute to service and business development, resource management and nursing/midwifery development with support from the Heads of Nursing/Midwifery.

The Matron will use performance management processes to hold ward managers to account for the standards of practice and resource management in their areas of responsibility

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-23-1202

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB

Job description

Job responsibilities

Key Duties:

Professional/Clinical Leadership:

Actively implement the standards set in the Trusts Quality Strategy for nurses and nursing acting as a role model for others to emulate, working alongside colleagues and exhibiting high standards of professional behaviour and dress including the wearing of uniform.

Advise General Managers and Clinical Directors on professional nursing/midwifery matters and specific speciality nursing issues.

Effectively manage the areas resources, both pay and non-pay, and ensure that actual or potential cost pressures are reported to your General Manager and Directorate accountant.

Visit wards and departments within the area of responsibility daily to support Sisters and Charge Nurses/midwives, and ensure that the resources available to Ward/ Departmental Sisters/Charge Nurses/midwives are controlled and utilised effectively to ensure that value for money is demonstrated and high quality patient care delivered.

This will include ensuring that ward budgets are managed effectively and that costs relating to the use of NHSP and secondary agency nurses are kept to a minimum.

Ensure that all Ward Sisters/Charge Nurses/midwives complete and progress and participate in nursing/midwifery initiatives such as current programmes of quality improvement and HIAs and that performance, benchmarking and action plans are implemented and monitored

Identify opportunities to develop innovative roles for all nursing staff in order to meet the evolving needs of patients and new models of care within the Trust.

Ensure ward/dept. managers take personal responsibility and accountability for Infection Prevention and Control practice within their sphere of responsibility.

Ensure ward/dept. managers take responsibility for standards of environmental cleanliness thereby influencing the reduction of hospital acquired infections

To be actively involved in maintaining compliance with regulated standards, ensuring all clinical areas are aware of their responsibilities and are adhering to Trust Policies and putting them into practice

Ensure that patient care is evidence based, monitored and evaluated, instituting appropriate improvement when required, in order to provide high standards of care to all patients

Support and encourage multi-disciplinary working, which focuses upon patient pathways ensuring the smooth transition of the patient through the care process including facilitating the movement of patients through care locations, to ensure patients are cared for within an optimum time frame.

Take an active role in managing disciplinary issues as necessary, ensuring quality outcomes that can be shared as a means of learning across the Trust

Be responsible for and take appropriate action to performance manage staff as necessary, (including Human Resource and attendance management), and ensure that Ward/Departmental Sisters/Charge Nurses/midwives are empowered to manage staff who are responsible to them in the same way.

Ensure they and the staff within their sphere of responsibility receive training in how to safeguard and promote the welfare of children, are alert to potential indicators of abuse or neglect in children and know how to act on their concerns in line with the Worcestershire Safeguarding Childrens Board, and in accordance with Working to Safeguard Children 2006.

Ensure they and staff within their sphere of responsibility receive training in the protection of vulnerable adults, are alert to potential indicators of abuse or neglect of vulnerable adults and know how to act on their concerns in line with the Trust policy.

To take an active/lead role in developing new patient pathways across the system for patients presenting with Acute Medical problems.

Education, Training and Development:

To act as an expert resource and provide advice on nursing care in relation to clinical interventions, policies, service development and delivery.

Develop own and others knowledge and practice across professional and organisational boundaries.

Empower Ward/Departmental Sisters/Charge Nurses supporting the development of their role through enabling them to acquire and maintain appropriate management skills, which enable them to discharge their responsibilities effectively.

Be acknowledged as an expert professional leader, act as a role model and provide clinical supervision where applicable to clinicians within the directorate and wider organisational boundaries.

Create innovative training and educational opportunities in partnership with professional development department and higher education institutes.

Ensure that an appropriate learning environment is provided for students and liaise with colleagues to optimise student nurse placements, to ensure good quality education and support to all students in the clinical area.

Ensure that a training and development plan, based on need, is produced and reviewed annually.

Participate in the PDR process and undertake annual PDR for all staff for whom the post-holder has line managerial responsibility, and ensure that PDR arrangements are in place for all nursing staff within the sphere of responsibility, in order to address training and development needs within your team.

Contribute to the experience of learners and to ensure delivery of mentorship requirements meeting NMC standards for nursing/midwifery students.

Facilitate the development of other nurses/midwives within the area of responsibility ensuring appropriate succession planning arrangements are in place.

Ensure that induction packs and orientation programmes are in place for all new staff.

Patient / Carer Support

Maintain personal contact with patients, relatives and carers being sensitive to their needs for respect, safety, privacy and dignity and act as a senior point of contact.

Have visible daily contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place.

Actively devise, implement and support the development of health education/promotion strategies/patient information in order to improve the patient experience.

Clinical Governance:

Develop a working environment and culture that actively improves health, safety and security for patients and staff.

Take appropriate steps to ensure that a safe environment is maintained for patients, staff and visitors within the area of responsibility, by producing risk assessments and action plans for any hazards in the environment.

Ensure that all untoward incidents and near misses are reported by staff within their area of responsibility in accordance with the Trust policy, and that appropriate mechanisms are put in place to investigate serious clinical incidents under the direction and guidance of the Risk Management Department, following which appropriate action plans are developed and monitored, and lessons are learned and disseminated.

Endeavour to ensure that staffing levels are maintained that ensure patient safety and any concerns are brought to the attention of the Director of Nursing.

To be ultimately responsible for the health and safety of staff, patients and visitors to the area, reporting areas of concern to the Head of Nursing/Midwifery or General Manager

Ensure that all Trust policies and procedures are implemented within the area of responsibility and followed by all staff and regularly audited.

Research, Development and evidence based practice:

Create, maintain and develop a culture to enable and support nurses/midwives to undertake and disseminate research as well as apply evidence based practice.

Co-ordinate and lead projects in clinical practice development exploring appropriate models to support best clinical practice

Support Ward managers in developing a Practice Development plan for each ward/unit

Support the development of a learning culture and ensure appropriate nursing/midwifery audit mechanisms are in place, in order to compile evidence to support any changes in practice required.

Inform the development of clinical audit cycles across the Directorate. Identify areas of clinical practice for audit and participate in the audit process, taking responsibility for the implementation of change leading to the standards of best practice.

Business and Service Development:

To actively work with General managers and Hospital site teams to identify opportunities for new markets and schemes to generate additional income.

To contribute to the long-term strategies of the Directorate, including major operational changes, service reviews and developments including clinical pathways which may cross organisational boundaries.

Advise and contribute to directorate service development and business plans, in order to promote new initiatives and plans.

Contribute pro-actively to directorate Productivity Efficiency Plans (PEP) savings plans in order to ensure your areas are working within the agreed budgets.

Lead in the development of workforce plans by regularly undertaking skill mix reviews on establishments to ensure that the nursing resource is maximised to best effect (annual review).

Advise on day to day allocation of nursing resources throughout your Directorate and in collaboration with other matrons ensure a safe and effective service

To actively participate in Divisional management team meetings.