Worcestershire Acute Hospitals NHS Trust

Senior Medical Secretary ENT

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an experienced secretary/ administrator to join our friendly and professional team as a Senior Medical Secretary, working 25 hours per week, within the Ear, Nose and Throat department. The successful candidate will work alongside the existing secretarial team to provide comprehensive and efficient typing and administration support.

We would like to hear from highly motivated and flexible team players with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a candidate with high standards and an eye for detail. You must have the ability to multitask and work in a busy, ever-changing environment. You will be able to work on your own initiative as well as within a team, with well-developed communication and interpersonal skills.

For an informal discussion about the role, please contact the recruiting manager.

Main duties of the job

To provide a personal assistant and medical secretarial service to Consultants and other medical staff in relation to their clinical duties.

To manage the Consultants waiting list and the booking of theatre lists in line with Trust policy and national 18 week RTT guidelines.

To undertake medical audio/copy typing duties including outpatient letters to General Practitioners operation notes and letters, discharge summaries and other official correspondence if required.

To undertake responsibility to ensure any outsourced work for the Acute Clinics is correctly checked and uploaded to the Trust records and applications.

To respond to enquiries from GPs, other Health Service personnel, patients and relatives

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To assist with sorting day to day post.

To participate in the introduction and use of IT and to provide IT support to colleagues.

To cover, as is practical, Medical Secretary colleagues

To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.

To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance to the needs of the service.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Details

Date posted

20 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-23-1097-2

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Job description

Job responsibilities

To provide a personal assistant and medical secretarial service to Consultants and other medical staff in relation to their clinical duties.

To manage the Consultants waiting list and the booking of theatre lists in line with Trust policy and national 18 week RTT guidelines.

To undertake medical audio/copy typing duties including outpatient letters to General Practitioners operation notes and letters, discharge summaries and other official correspondence if required.

To undertake responsibility to ensure any outsourced work for the Acute Clinics is correctly checked and uploaded to the Trust records and applications.

To respond to enquiries from GPs, other Health Service personnel, patients and relatives

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To assist with sorting day to day post.

To participate in the introduction and use of IT and to provide IT support to colleagues.

To cover, as is practical, Medical Secretary colleagues

To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.

To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance to the needs of the service.

Job description

Job responsibilities

To provide a personal assistant and medical secretarial service to Consultants and other medical staff in relation to their clinical duties.

To manage the Consultants waiting list and the booking of theatre lists in line with Trust policy and national 18 week RTT guidelines.

To undertake medical audio/copy typing duties including outpatient letters to General Practitioners operation notes and letters, discharge summaries and other official correspondence if required.

To undertake responsibility to ensure any outsourced work for the Acute Clinics is correctly checked and uploaded to the Trust records and applications.

To respond to enquiries from GPs, other Health Service personnel, patients and relatives

To participate in the collection and transmission of information to enable the Directorate to meet its objectives.

To assist with sorting day to day post.

To participate in the introduction and use of IT and to provide IT support to colleagues.

To cover, as is practical, Medical Secretary colleagues

To participate in the use of PAS systems to establish patient information is kept as accurate as possible and produce patient documentation as required.

To undertake any other duties as may be required as appropriate by the Consultant or the Directorate Management Team in accordance to the needs of the service.

Person Specification

Qualifications

Essential

  • Typewriting / word processing RSA Level 2 or equivalent
  • GCSE English and Maths at Grade C or above, or equivalent

Desirable

  • AMSPAR qualification or relevant medical terminology qualification

Experience

Essential

  • Previous medical secretarial / hospital experience
  • Previous experience working in a busy office
  • Previous experience of dealing with members of the public

Desirable

  • Knowledge of WHAT NHS systems
  • Working knowledge of PAS / Bluespier / CLIP
Person Specification

Qualifications

Essential

  • Typewriting / word processing RSA Level 2 or equivalent
  • GCSE English and Maths at Grade C or above, or equivalent

Desirable

  • AMSPAR qualification or relevant medical terminology qualification

Experience

Essential

  • Previous medical secretarial / hospital experience
  • Previous experience working in a busy office
  • Previous experience of dealing with members of the public

Desirable

  • Knowledge of WHAT NHS systems
  • Working knowledge of PAS / Bluespier / CLIP

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Directorate Support Officer

Laura Andrews

laura.andrews14@nhs.net

01905763333

Details

Date posted

20 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9365-23-1097-2

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD


Supporting documents

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