Nursing Associate, A&E, Alex

Worcestershire Acute Hospitals NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen at the Alexandra Hospital for an enthusiastic, motivated and highly dynamic Nursing Associate to join the Accident & Emergency Department.

You will work working closely with the senior nurse team, staff nurses, Clinicians, Progress Chasers, Health Care Support Workers, West Midlands Ambulance Service and Admin Staff collaboratively to assess, plan, organise and deliver clinical care in line with service and patient needs, as agreed with supervising clinicians.

Main duties of the job

Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Work with the wider nursing and health care team to:

Participate in the delivery of patient care

Contribute towards ward/department organisation

Give support to registered nurses in the provision of a safe and caring environment

Assist in the induction, supervision and training of Healthcare Support Workers and student nurses and nursing associates.

Demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse/Allied Health Professional (AHP) in charge and in accordance with relevant procedures, guidelines and policies. The post holder will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

It is expected that Nursing Associates will be able to carry out all of the core competencies outlined in the job description but their duties and competencies will vary according to speciality agreed extended competencies. Similar or related duties may be undertaken in support of the environment, which are not listed.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

04 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-23-0946

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Job description

Job responsibilities

Undertake specifically identified administrative and clerical tasks associated with patient care which facilitate the smooth running of the ward/department.

Supervise, assess and mentor Healthcare Support Workers, Trainee Nursing Associates and other unregistered staff and assist in the supervision and learning of other healthcare students with the exception of their assessment.

Deliver a high standard of clinical and/or therapeutic care within varied care settings in accordance with instructions and training received.

Work within clearly defined accountability frameworks, recognising at all times the boundaries to the remit of the Nursing Associate role.

Communicate with patients and their carers using tact, diplomacy, empathy and reassurance during potentially difficult or stressful situations or where there may be barriers to understanding, i.e. confusion, physical impairment, cognitive failure or language barrier.

Act as an effective resource of information for patients and their carers.

Respect the diversity of individual service users and colleagues ensuring that the maintenance of their dignity and your respect for them is an integrated part of all activities undertaken.

Assist with and undertake patient assessment in accordance with programme of care, communicating findings to the registered Nurse or AHP and taking appropriate actions.

Administer medication in a safe and timely manner as prescribed, in accordance with Trust policies and training.

Obtain requested specimens and ensure transportation to appropriate department urine, faeces, sputum, exudates e.g. swabs nose, eye, wound site, etc.

Obtain requested routine bloods/investigations; have a basic understanding of normal and altered values, reporting adverse results.

Maintain patients personal and oral hygiene, e.g. help with dressing/undressing, giving bed baths, mouth and skin care, assisting with pressure area care, maintaining privacy and dignity.

Assist in providing conditions to meet the patients need for rest and sleep.

Provide and promote health education; support and encourage the patient to meet their own health and wellbeing needs.

Assist the patient to be as comfortable as possible, i.e. help with moving and positioning the patient using appropriate equipment.

Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures.

Work cooperatively as part of the multi-disciplinary team, assisting nursing and other clinical staff to deliver a high standard of holistic patient-centred care.

Implement programmes of care and contribute to care plan modifications, undertaking risk assessments as directed and within the limits of own knowledge and competence.

Monitor and care for patients receiving oxygen therapy as directed.

Measure, monitor and record observations as required e.g. TPR and BP, Oxygen saturation, peak flow, ECG, urine tests, blood glucose monitoring, fluid intake and output NEWS.

Report adverse signs to the nurse in charge (or appropriate registrant).

Use prescribed pressure-relieving equipment and other appropriate measures to prevent pressure sores following risk assessment (i.e. Waterlow Score).

Implement and evaluate wound management care plans as directed.

Assist and/or deliver prescribed therapy programmes to promote functional independence.

Assist with/commence basic cardio-pulmonary resuscitation procedures.

Be aware of the physical, psychological, social, cultural and spiritual needs of the dying patient; implement appropriate care management as directed.

Provide comfort, reassurance and support to patients and/or their carers if anxious or distressed.

Assist with essential patient care, e.g. making beds, sorting clean linen, distributing menu cards etc.

Assist patients to become as independent as possible by giving the appropriate level of support as delegated.

Escort patients to other departments or appointments, including observation where intravenous infusions or Oxygen are being administered.

Understand special and/or cultural dietary needs and implications for the patients condition.

Ensure adequate hydration and nutritional intake, including feeding patients and the recording of naso-gastric tube intake and output.

Ensure that fluid balance charts and other relevant documentation are completed in a timely fashion.

Assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained.

Alert trained staff promptly of changes in the patients condition or any possible risks.

Referral of patients to internal/external AHPs and/or other agencies.

Assist with effective and timely discharge planning.

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers.

Respond appropriately to queries, take phone messages and pass on written and verbal information to patients.

Provide relevant information to patients, family/visitors/carers and colleagues.

Complete documentation accurately and contribute to reports of patients activity and progress, recognising that the qualified nurse/midwife has personal accountability for entries to patient records made by others under their supervision.

Accept constructive feedback from colleagues.

Give constructive feedback on patient care and activities to relevant healthcare professionals.

Participate in discussions about patient care and ward/departmental development, including handover, safety briefings and team meetings.

Maintain patient confidentiality.

Maintain professional boundaries and working relationships with patients and colleagues.

Liaise effectively and work collaboratively with team colleagues, healthcare staff across the Trust and appropriate contacts in other organisations i.e. Adult Social Services, GPs, Nursing and Residential Homes and Voluntary Agencies, to ensure effective and coordinated patient care.

Take responsibility for, prioritise and manage own workload under appropriate direction.

Obtain requested specimens and ensure transportation to appropriate department urine, faeces, sputum, exudates e.g. swabs nose, eye, wound site, etc.

Report untoward incidents and risks according to Trust/employer policies and procedures and participate in incident and complaint investigations as required.

Identify potential risks for all staff, patients and visitors and adhere to relevant incident reporting procedures taking appropriate action/advice as needed.

Summon immediate help for any emergency and take appropriate action to contain it.

Assist in the coordination and safe admission, transfer and discharge of patients in accordance with bed management and Trust policies.

Pass on constructive views and ideas for improving services to ward sister/charge nurse.

Contribute to research, audits and clinical trials programmes carried out within the ward/department.

Maintain and develop clinical competence through continual professional development, mandatory and service specific training, peer supervision, reflective practice and clinical supervision.

Take responsibility for maintaining optimum care for service users through the application of evidence based practice and actively participate in clinical governance.

Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level.

Understand own level of responsibility and accountability in relation to registered practitioners.

Responsible for developing and sustaining own knowledge, clinical skills and professional awareness.

Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse, reflecting service needs and the Confidence in Caring matrices.

Reflect on and analyse workplace experiences in order to develop own skills/abilities/ competence and performance.

Participate in annual staff appraisal, staff development and in-service training activities as appropriate to role.

Attend Trust/local orientation programmes, mandatory training sessions and annual updates.

Assist with the induction, formal assessment and ongoing development Healthcare Support Workers, acting as a role model.

Assist with local teaching and education programmes, supervising student nursing associates and nurses as appropriate.

Actively participate in team meetings, team development and service improvement as required.

Maintain accurate, up-to-date records of care; maintain confidentiality and security of patient information according to the Data Protection Act.

Maintain and improve the patients mobility using appropriate equipment and handling techniques.

Concentration on patient treatment, care plans, observations etc.

Care of patients with chronic illnesses/conditions, terminally ill patients and/or dealing with difficult family circumstances

Deal safely and effectively, in accordance with Trust policy, with exposure to hazards and highly unpleasant working conditions including face to face physical/verbal aggressive behaviour from patients or relatives and contact with body fluids, using the incident reporting system to report any incidents or near misses.

Assist in maintaining a clean environment that is conducive to safe practice.

Understand and implement the principles and practice of Infection Control.

Work within own personal/professional limitations and seek help of others to maintain safe practice.

Clean patient equipment as required.

Handle and dispose of all body fluids in accordance with universal precautions.

Report concerns regarding health and safety issues within the working environment to the appropriate staff and work to minimise risk at all times whilst delivering care.

Work alongside registered nurses in providing care and management of patients.

Job description

Job responsibilities

Undertake specifically identified administrative and clerical tasks associated with patient care which facilitate the smooth running of the ward/department.

Supervise, assess and mentor Healthcare Support Workers, Trainee Nursing Associates and other unregistered staff and assist in the supervision and learning of other healthcare students with the exception of their assessment.

Deliver a high standard of clinical and/or therapeutic care within varied care settings in accordance with instructions and training received.

Work within clearly defined accountability frameworks, recognising at all times the boundaries to the remit of the Nursing Associate role.

Communicate with patients and their carers using tact, diplomacy, empathy and reassurance during potentially difficult or stressful situations or where there may be barriers to understanding, i.e. confusion, physical impairment, cognitive failure or language barrier.

Act as an effective resource of information for patients and their carers.

Respect the diversity of individual service users and colleagues ensuring that the maintenance of their dignity and your respect for them is an integrated part of all activities undertaken.

Assist with and undertake patient assessment in accordance with programme of care, communicating findings to the registered Nurse or AHP and taking appropriate actions.

Administer medication in a safe and timely manner as prescribed, in accordance with Trust policies and training.

Obtain requested specimens and ensure transportation to appropriate department urine, faeces, sputum, exudates e.g. swabs nose, eye, wound site, etc.

Obtain requested routine bloods/investigations; have a basic understanding of normal and altered values, reporting adverse results.

Maintain patients personal and oral hygiene, e.g. help with dressing/undressing, giving bed baths, mouth and skin care, assisting with pressure area care, maintaining privacy and dignity.

Assist in providing conditions to meet the patients need for rest and sleep.

Provide and promote health education; support and encourage the patient to meet their own health and wellbeing needs.

Assist the patient to be as comfortable as possible, i.e. help with moving and positioning the patient using appropriate equipment.

Involve the patient in shared decision-making and obtain their consent before undertaking nursing procedures.

Work cooperatively as part of the multi-disciplinary team, assisting nursing and other clinical staff to deliver a high standard of holistic patient-centred care.

Implement programmes of care and contribute to care plan modifications, undertaking risk assessments as directed and within the limits of own knowledge and competence.

Monitor and care for patients receiving oxygen therapy as directed.

Measure, monitor and record observations as required e.g. TPR and BP, Oxygen saturation, peak flow, ECG, urine tests, blood glucose monitoring, fluid intake and output NEWS.

Report adverse signs to the nurse in charge (or appropriate registrant).

Use prescribed pressure-relieving equipment and other appropriate measures to prevent pressure sores following risk assessment (i.e. Waterlow Score).

Implement and evaluate wound management care plans as directed.

Assist and/or deliver prescribed therapy programmes to promote functional independence.

Assist with/commence basic cardio-pulmonary resuscitation procedures.

Be aware of the physical, psychological, social, cultural and spiritual needs of the dying patient; implement appropriate care management as directed.

Provide comfort, reassurance and support to patients and/or their carers if anxious or distressed.

Assist with essential patient care, e.g. making beds, sorting clean linen, distributing menu cards etc.

Assist patients to become as independent as possible by giving the appropriate level of support as delegated.

Escort patients to other departments or appointments, including observation where intravenous infusions or Oxygen are being administered.

Understand special and/or cultural dietary needs and implications for the patients condition.

Ensure adequate hydration and nutritional intake, including feeding patients and the recording of naso-gastric tube intake and output.

Ensure that fluid balance charts and other relevant documentation are completed in a timely fashion.

Assist patients to access and use appropriate toilet facilities, ensuring privacy and dignity are maintained.

Alert trained staff promptly of changes in the patients condition or any possible risks.

Referral of patients to internal/external AHPs and/or other agencies.

Assist with effective and timely discharge planning.

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers.

Respond appropriately to queries, take phone messages and pass on written and verbal information to patients.

Provide relevant information to patients, family/visitors/carers and colleagues.

Complete documentation accurately and contribute to reports of patients activity and progress, recognising that the qualified nurse/midwife has personal accountability for entries to patient records made by others under their supervision.

Accept constructive feedback from colleagues.

Give constructive feedback on patient care and activities to relevant healthcare professionals.

Participate in discussions about patient care and ward/departmental development, including handover, safety briefings and team meetings.

Maintain patient confidentiality.

Maintain professional boundaries and working relationships with patients and colleagues.

Liaise effectively and work collaboratively with team colleagues, healthcare staff across the Trust and appropriate contacts in other organisations i.e. Adult Social Services, GPs, Nursing and Residential Homes and Voluntary Agencies, to ensure effective and coordinated patient care.

Take responsibility for, prioritise and manage own workload under appropriate direction.

Obtain requested specimens and ensure transportation to appropriate department urine, faeces, sputum, exudates e.g. swabs nose, eye, wound site, etc.

Report untoward incidents and risks according to Trust/employer policies and procedures and participate in incident and complaint investigations as required.

Identify potential risks for all staff, patients and visitors and adhere to relevant incident reporting procedures taking appropriate action/advice as needed.

Summon immediate help for any emergency and take appropriate action to contain it.

Assist in the coordination and safe admission, transfer and discharge of patients in accordance with bed management and Trust policies.

Pass on constructive views and ideas for improving services to ward sister/charge nurse.

Contribute to research, audits and clinical trials programmes carried out within the ward/department.

Maintain and develop clinical competence through continual professional development, mandatory and service specific training, peer supervision, reflective practice and clinical supervision.

Take responsibility for maintaining optimum care for service users through the application of evidence based practice and actively participate in clinical governance.

Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level.

Understand own level of responsibility and accountability in relation to registered practitioners.

Responsible for developing and sustaining own knowledge, clinical skills and professional awareness.

Identify own learning needs and produce a personal development plan in conjunction with the ward sister/charge nurse, reflecting service needs and the Confidence in Caring matrices.

Reflect on and analyse workplace experiences in order to develop own skills/abilities/ competence and performance.

Participate in annual staff appraisal, staff development and in-service training activities as appropriate to role.

Attend Trust/local orientation programmes, mandatory training sessions and annual updates.

Assist with the induction, formal assessment and ongoing development Healthcare Support Workers, acting as a role model.

Assist with local teaching and education programmes, supervising student nursing associates and nurses as appropriate.

Actively participate in team meetings, team development and service improvement as required.

Maintain accurate, up-to-date records of care; maintain confidentiality and security of patient information according to the Data Protection Act.

Maintain and improve the patients mobility using appropriate equipment and handling techniques.

Concentration on patient treatment, care plans, observations etc.

Care of patients with chronic illnesses/conditions, terminally ill patients and/or dealing with difficult family circumstances

Deal safely and effectively, in accordance with Trust policy, with exposure to hazards and highly unpleasant working conditions including face to face physical/verbal aggressive behaviour from patients or relatives and contact with body fluids, using the incident reporting system to report any incidents or near misses.

Assist in maintaining a clean environment that is conducive to safe practice.

Understand and implement the principles and practice of Infection Control.

Work within own personal/professional limitations and seek help of others to maintain safe practice.

Clean patient equipment as required.

Handle and dispose of all body fluids in accordance with universal precautions.

Report concerns regarding health and safety issues within the working environment to the appropriate staff and work to minimise risk at all times whilst delivering care.

Work alongside registered nurses in providing care and management of patients.

Person Specification

Qualifications

Essential

  • Registered Nursing Associate on the NMC register
  • Nursing Associate foundation degree qualification
  • GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

Essential

  • Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
  • Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
  • Experience of providing and receiving complex, sensitive information

Desirable

  • Experience within an Acute hospital setting

Knowledge

Essential

  • Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
  • Understands and acts in line with NMC professional standards for practice contained within The Code.
  • Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
  • Understand requirements for NMC professional Revalidation
  • Understanding of the importance of following procedures and treatment plans

Skills

Essential

  • Ability to take part in reflective practice and clinical supervision activities
  • Ability to organise and prioritise own delegated workload
  • Ability to deal with non - routine and unpredictable nature of workload and individual patient contact
  • Ability to communicate effectively (written , verbal and nonverbal communication) with patients/relatives and carers and all members of the multi -disciplinary team.
  • Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
  • Ability to support, supervise, assess and act as a role model to nursing associate students , other learners and health care support workers as required within the clinical setting.

Desirable

  • Keyboard / computer knowledge / skills

Personal Qualities

Essential

  • Reliable and punctual
  • Self-awareness in terms of assessing own knowledge and competence and understanding own boundaries
  • Self-awareness in terms of recognising the impact of their behaviour and others
  • Able to present a professional image appropriate to the working environment
  • Committed
  • Enthusiastic
  • Ability to cope with stress
  • Team worker
  • Must be flexible with shift patterns and internal rotation
  • Must be prepared to attend meetings out of hours if necessary
  • Confidentiality
  • May be required to work in other departments as required
  • Fitness and mobility in order to be physically active throughout a shift and undertake manual handling activities
Person Specification

Qualifications

Essential

  • Registered Nursing Associate on the NMC register
  • Nursing Associate foundation degree qualification
  • GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

Essential

  • Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
  • Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
  • Experience of providing and receiving complex, sensitive information

Desirable

  • Experience within an Acute hospital setting

Knowledge

Essential

  • Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service development
  • Understands and acts in line with NMC professional standards for practice contained within The Code.
  • Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
  • Understand requirements for NMC professional Revalidation
  • Understanding of the importance of following procedures and treatment plans

Skills

Essential

  • Ability to take part in reflective practice and clinical supervision activities
  • Ability to organise and prioritise own delegated workload
  • Ability to deal with non - routine and unpredictable nature of workload and individual patient contact
  • Ability to communicate effectively (written , verbal and nonverbal communication) with patients/relatives and carers and all members of the multi -disciplinary team.
  • Ability to develop effective and appropriate relationships with people, their families, carers and colleagues
  • Ability to support, supervise, assess and act as a role model to nursing associate students , other learners and health care support workers as required within the clinical setting.

Desirable

  • Keyboard / computer knowledge / skills

Personal Qualities

Essential

  • Reliable and punctual
  • Self-awareness in terms of assessing own knowledge and competence and understanding own boundaries
  • Self-awareness in terms of recognising the impact of their behaviour and others
  • Able to present a professional image appropriate to the working environment
  • Committed
  • Enthusiastic
  • Ability to cope with stress
  • Team worker
  • Must be flexible with shift patterns and internal rotation
  • Must be prepared to attend meetings out of hours if necessary
  • Confidentiality
  • May be required to work in other departments as required
  • Fitness and mobility in order to be physically active throughout a shift and undertake manual handling activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Matron - Alex ED

Marc Tarrant

marc.tarrant@nhs.net

01527503030

Date posted

04 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-23-0946

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB


Supporting documents

Privacy notice

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