Catering Assistant

Worcestershire Acute Hospitals NHS Trust

This job is now closed

Job summary

We are looking for catering assistant for our Weekday Evening shift working 4hrs between 16:45-20:45 Monday to Friday, who is able to work as part of a team to deliver a quality service as directed by policies and procedures which are monitored by Supervisory Staff. All staff are expected to adhere to our 4Ward Signature Behaviours:

Do as we say we will do

No delays every day

W listen, we learn, we lead

Work together, celebrate together

Your workload will include the provision of a safe and hygienic environment for the service of meals to patients, staff and visitors, working in the central dishwasher area and delivery of meals at ward level. Working as part of the Catering Team, assisting in all aspects of the service including wash-up and cleaning duties related to the provision of our high quality catering service to patients.

Main duties of the job

The main duties include the following:

Setting up and preparation of supper trolleys
Preparation of items for the following days breakfast
Delivery of any ad hoc meals as ordered by the wards
Answering of telephone calls and responding to as required
You will be responsible for the service of supper meals to a minimum of one ward using a pre-populated menu card
You will be responsible for the collection of all trays, crockery and cutlery from the wards ensuring all equipment is returned to the department
Along with your team of colleagues you will clear, clean and put away all equipment from the supper lunch service using an industrial dishwasher for the part of the cleaning process
You will be responsible for the hygienic cleaning of the department along with your team members ready for the next shift
You must be able to communicate with multi-disciplinary staff and make informed decisions at point of service and within the department.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time

Reference number

C9365-23-0905

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

Job description

Job responsibilities

To maintain a polite and efficient relationship with all service users.
The ability to follow instructions.
Ensure hygiene regulations and practises as laid down by the Food Hygiene Regulations are adhered to.
To maintain high standards of environmental hygiene adhering to cleaning procedures and correct use of chemicals
To portion meals in the correct manner ensuring the products are aesthetically presented and that they follow the menu choice, dietary requirements and correct portion sizes at all times.
To complete all relevant control documents recording temperatures, waste and other prescribed documents.
To ensure the correct use, storage and rotation of all food products.
There is a requirement to spend long periods of time standing through the shift.
Constant moving and handling of stock, pans, clearing trolleys and meal trolleys.

Job description

Job responsibilities

To maintain a polite and efficient relationship with all service users.
The ability to follow instructions.
Ensure hygiene regulations and practises as laid down by the Food Hygiene Regulations are adhered to.
To maintain high standards of environmental hygiene adhering to cleaning procedures and correct use of chemicals
To portion meals in the correct manner ensuring the products are aesthetically presented and that they follow the menu choice, dietary requirements and correct portion sizes at all times.
To complete all relevant control documents recording temperatures, waste and other prescribed documents.
To ensure the correct use, storage and rotation of all food products.
There is a requirement to spend long periods of time standing through the shift.
Constant moving and handling of stock, pans, clearing trolleys and meal trolleys.

Person Specification

Qualifications

Essential

Good General Education Good Literacy and Numerical skills

Desirable

Level 2 Food Safety & Hygiene

Experience

Essential

Experience of working in a catering or hospitality environment.
Ability to deal with a diverse range of people face to face and over the phone.
Able to communicate within the team and wider audience.
Ability to follow verbal and written processes and procedures.

Desirable

Experience of working within a hospital environment or other care sector

Knowledge & Skills

Essential

Candidate must have knowledge of or be prepared to undertake the relevant training in Food Safety and Allergen Awareness

Desirable

Deal with a diverse range of people face to face and over the phone Able to communicate within the team and wider audience Follow verbal and written processes and procedures

Personal Qualities

Essential

Polite Team Worker who is self-organised.
Aware of self-presentation to represent the department

Person Specification

Qualifications

Essential

Good General Education Good Literacy and Numerical skills

Desirable

Level 2 Food Safety & Hygiene

Experience

Essential

Experience of working in a catering or hospitality environment.
Ability to deal with a diverse range of people face to face and over the phone.
Able to communicate within the team and wider audience.
Ability to follow verbal and written processes and procedures.

Desirable

Experience of working within a hospital environment or other care sector

Knowledge & Skills

Essential

Candidate must have knowledge of or be prepared to undertake the relevant training in Food Safety and Allergen Awareness

Desirable

Deal with a diverse range of people face to face and over the phone Able to communicate within the team and wider audience Follow verbal and written processes and procedures