Worcestershire Acute Hospitals NHS Trust

Support Medical Secretary, Stroke Medicine

This job is now closed

Job summary

An exciting opportunity has arisen within the Medicine Directorate for a Support Medical Secretary to work 30 hours per week within our Stroke team, based at Worcestershire Royal Hospital. The successful applicant will ideally have previous secretarial experience, and possess excellent verbal and written communication skills, to work within the existing secretarial team.

The role will involve supporting the Senior Medical Secretaries on a day to day basis with typing of outpatient letters to GP and other correspondence; dealing with enquiries from clinicians, GPs, other hospitals, patients and their relatives, updating medical records and inputting data to support with divisional targets, in addition to supporting the Directorate Management Team with tracking and validation of patient pathways to achieve the National 18-week Referral to Treatment (RTT) target.

Main duties of the job

To support the Senior Medical Secretaries.

To provide cover in the office during the absence of the Senior Medical Secretary on annual leave, sick leave, etc.

To support the Directorate Management Team with the administration, tracking and validation of patients pathways to achieve the National 18-week Referral To Treatment (RTT) target.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

Best services for local people
Best experience of care and best outcomes for our patients
Best use of resources
Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Date posted

29 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

C9365-23-0834-3

Job locations

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR51DD

Job description

Job responsibilities

To assist with the sorting of the day to day incoming mail, taking action or referring back to the senior medical secretary, where necessary.

To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.

To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.

To assist with the daily administration for the GP Advice & Guidance Service

To ensure that all documentation is uploaded to the electronic patient records accurately and in a timely manner

To participate in the use of the PAS system to establish patient information and produce patient documentation as required.

To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.

To undertake any photocopying and collation as required.

To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.

Job description

Job responsibilities

To assist with the sorting of the day to day incoming mail, taking action or referring back to the senior medical secretary, where necessary.

To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.

To assist with the daily administration for the GP Advice & Guidance Service

To ensure that all documentation is uploaded to the electronic patient records accurately and in a timely manner

To participate in the use of the PAS system to establish patient information and produce patient documentation as required.

To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.

To undertake any photocopying and collation as required.

To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.

Person Specification

Qualifications

Essential

GCSE English & Maths or equivalent Recognised word processing/typing qualification or experience

Desirable

AMSPAR qualification (however not essential)

Experience

Essential

Secretarial experience
Experience of working in a busy office

Desirable

NHS Experience Use of PAS system. Medical secretarial experience.

Person Specification

Qualifications

Essential

GCSE English & Maths or equivalent Recognised word processing/typing qualification or experience

Desirable

AMSPAR qualification (however not essential)

Experience

Essential

Secretarial experience
Experience of working in a busy office

Desirable

NHS Experience Use of PAS system. Medical secretarial experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR51DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Worcestershire Royal Hospital

Charles Hastings Way

Worcester

WR51DD

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)