Support Worker - Mental Health Urgent Care Department
The closing date is 19 November 2025
Job summary
Hours - 7 days a week service delivery based on a rostered shift pattern, this is a 24 hours a day
An exciting opportunity has arisen for enthusiastic and motivated individuals to join the Mental Health Urgent Care Department at Basildon. This service will offer anyone in Essex, who is over the age of 18 in a mental health crisis, an urgent biopsychosocial assessment and immediate care planning.
The department will offera calm and therapeutic mental health setting to see the majority of urgent/emergency mental health presentations and represent an improvement on the service previously offered in busy emergency departments.
Regrettably, we cannot offer sponsorship for all of our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately your application form be rejected from the process.
Please note this vacancy requires a face to face interview with the Recruiting Manager. Applicants that are unable to attend a face to face interview need not apply.
Main duties of the job
The post holder will support the work of clinicians working in the department. In the context of a mental health crisis, mental health services commonly see people when they are experiencing or have experienced any of the following:
- Self-harm leading to medical or surgical treatment
- Suicidal ideation
- The consequences of alcohol & drug use, including when co-occurring with a mental health problem
- Dementia or delirium
- A severe mental illness, such as schizophrenia, bipolar disorder or severe depression, or a personality disorder
- Social vulnerability that may have a mental health problem or trauma as a component or root cause, for example, homelessness or domestic abuse
We believe our workforce are our strongest asset & we make it a priority to ensure we develop & create strong career pathways for our current & new staff joining us.
About us
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Details
Date posted
17 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum plus HCA
Contract
Permanent
Working pattern
Full-time
Reference number
364-A-9529
Job locations
Basildon Mental Health Urgent Care Department
Basildon
SS16 5NL
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Basildon Mental Health Urgent Care Department
Basildon
SS16 5NL
Employer's website
Employer contact details
For questions about the job, contact:
Supporting documents
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