Essex Partnership University NHS Foundation Trust

Clinical Flow Co-ordinator

The closing date is 21 July 2025

Job summary

The inpatient wards provide assessment and treatment of service users experiencing a range of mental health problems. We have an exciting opportunity to undertake the role of patient clinical flow coordinator. The post holder will be responsible for leading and facilitating safe and effective discharge in line with the Trust policies and procedures, supporting the planning and co-ordination of patient flow across the care pathways

Main duties of the job

The focus of these roles will be to promote patient flow and ensure all admissions remain purposeful.
The post holders will be responsible for working with patients and their chosen carers, inpatient and community teams and wider system partners to avoid delayed transfer of care from inpatient services and provide assurance that all necessary actions to resolve ward and trust level delays are in progress. The discharge coordinators will also be responsible for ensuring all system delays are appropriately escalated and agreed actions in progress.

We are looking to expand the clinical and professional expertise within the integrated flow team and will welcome applications from:

Nursing (Mental Health; General; Learning Disability);
Occupational Therapy
Social work.
Qualified probation officer
Specialist housing officer
or equivalent.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

Season Ticket Loans
NHS discounts for staff
Excellent Training facilities and opportunities
Buying and Selling annual leave scheme
The opportunity to work bank shifts and expand knowledge and experience in other areas
Salary Sacrifice schemes including lease cars and Cycle to Work
Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

364-A-8675-B

Job locations

To be negotiated

Essex

SS11 7XX

Job description

Job responsibilities

Work in partnership with the ward teams, external services (e.g., social services, community, and voluntary services), and commissioners to support patient flow from admission to discharge, coordinating seamless and timely packages of care, geared to the needs of the service user.

Support the wider inpatient and community MDT to identify potential barriers to admission/discharge and how these can be resolved at an early stage to prevent unnecessary delays.

Have a working knowledge of the various funding streams and options to support effective discharge and the assessments and processes required to access them.

Effectively analyse the bed capacity using electronic patient information systems, pre-empting emergency and planned admissions to ensure that beds are allocated appropriately, effectively, and in a timely manner to maximise patient care and the patient experience and to ensure national elective admission targets and quality standards are achieved.

Proactively seek out solutions to patient flow issues, challenge practice and escalate deteriorating performance or any concerns at the earliest opportunity.

Connection to community and locality system resource.

Completing documentation regarding funding panels and/or presentation to quality/ funding panels.

Provide a point of contact for patients, relatives and staff on issues relating to patient flow, assistance advice and support.

Be responsible for supporting the assessment, planning, implementation, and evaluation of care within agreed parameters, to ensure meaningful admission and safe, appropriate discharge.

Have a working knowledge of local, national policies and legislation, which govern current service provision and audit.

Be responsible for ensuring effective communication pathways exist.

Ensure that patients, relatives, and carers are given information about discharge planning and have that information explained. Support patients and significant others in their decision making to help promote an ethos of enabling and independence in a timely and consistent manner.

Communicate effectively with patients, families and / or carers regarding the patients admission/discharge plans and inform them of the benefits and risks of suggested options.

Responsible for identifying and contributing to the training needs necessary in providing quality, evidence-based care as appropriate.

Maintain accurate patient records and provide patient information to supervising staff when requested.

Provide visible, local leadership to deliver improved team working and effectiveness, facilitate communication and ensure that high levels of professionalism are always maintained.

Working alongside inpatient teams, ensure Safer Care Bundle principles and NHS Improvement methodology - Red to Green is embedded into practice

Ensuring clinical readiness for discharge principles and escalation with appropriate recording. Comprehensive working knowledge of all individuals on ward and progression towards discharge.

Oversight and escalation of all Ward, Trust and System delays.

Oversight of all individuals with an extended LOS and plans in place to promote effective discharge.

Be responsible for participating in the development of the service, setting quality standards, including the auditing, monitoring and review in line with clinical guidance practice and policy.

Be responsible for deputising and providing appropriate support for colleagues.

Provide subject matter specific supervision, consultation and advice for colleagues within wider multi-agency system partners.

Be responsible for the effective utilisation of resource.