Essex Partnership University NHS Foundation Trust

Clinical Manager

This job is now closed

Job summary

An exciting opportunity has arisen to manage The Urgent Community Response Team (UCRT) based here in South East Essex.

The UCRT respond to the crisis needs of patients in their own homes, including nursing and residential care homes, to avoid admission to hospital or new 24-hour care. The service has access to senior nurse assessors, independent non-medical prescribers, occupational therapists and healthcare support workers to support patients to remain in their usual place of residence during an acute episode of illness or social care crisis.

The post holder will be expected to be involved in the long term development and management of the Frailty Virtual Ward (FVW) as part of the virtual hospital.

Main duties of the job

The post holder will provide operational management responsibility for these areas providing effective leadership and hold a clinical leadership responsibility for the standards of clinical practice and services. This will include effective management of the multi-disciplinary team and financial budgets.

The Clinical Manager will be responsible for promoting excellence in order to deliver a high quality person-centred service, which is dynamic, proactive and responsive to health and social needs. They will deliver effective and safe services which support the key elements of clinical governance and focus on leading the clinical teams to introduce ways of continuous improvement in the quality of their services. The post holder will ensure that improvements in the planning, implementation and evaluation of care are based on user involvement and feedback from patient networks, their families and stakeholders

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

Season Ticket Loans
NHS discounts for staff
Excellent Training facilities and opportunities
Buying and Selling annual leave scheme
The opportunity to work bank shifts and expand knowledge and experience in other areas
Salary Sacrifice schemes including lease cars and Cycle to Work
Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Date posted

27 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

Depending on experience pa

Contract

Permanent

Working pattern

Full-time

Reference number

364-A-8833

Job locations

Old Pharmacy Rochford Hospital

Union Lane

Rochford

SS4 1RB

Job description

Job responsibilities

Provide a visible, accessible and professional presence for staff, service users and their families.

Act as professional lead for the service utilising expert knowledge and skills.

Have overall responsibility for the safe and effective delivery of clinical services the post holder is responsible for.

Ensure care is person-centred and underpinned by evidence based practice and continual knowledge and skills of staff.

Ensure care is co-ordinated, patient focused and underpinned by evidence based practice.

Ensure both the overall and day to day skill mix is appropriate to ensure the best possible clinical care.

Ensure that patients privacy and dignity are protected and that patients are treated with respect at all stages of their patient journey.

Support systems for measuring and improving the quality of the patient experience within the service.

In collaboration with the Head of Intermediate Care and Head of Therapies, ensure there are systems in place to learn from all patient experience safety and outcomes information and develop systems of audit to ensure continuous improvement.

Ensure effective and confidential communication between medical, nursing and health care agencies on significant data governing patient care and treatment, whilst adhering to professional Codes of Conduct.

Undertake management and investigation of patient safety incidents in relation to nursing issues.

Manage complaints in line with agreed Care Unit processes and where required to resolve complex complaints, meet with complainants to address their concerns to ensure local resolution is achieved wherever possible.

Provide and receive a range of highly complex information and deal with sensitive issues, where there may be barriers to understanding and the audience could be hostile e.g. contentious issues, serious untoward incidents or serious complaints.

Use a high level of interpersonal and communication skills using sensitivity, tact and negotiation.

Ensure the safeguarding agenda is implemented with effective systems throughout the service including effective liaison with other agencies as required.

In collaboration with the senior management team, support the Care Units approach to improving compliance with standards, CQC registration and other regulatory requirements.

Work with the senior management team to ensure the delivery of the Care Unit and Corporate Objectives.

Support the Care Unit with the delivery of the CQUINs.

Be responsible for providing governance and assurance mechanisms for the services the post holder is responsible for, reporting to the Head of Intermediate Care or Head of Therapies.

As part of the Care Unit management team, manage the delegated budgets and ensure the financial targets for the team is met.

Comply with financial processes, standing financial instructions and deadlines.

Ensure relevant financial information is presented to staff and meetings, as appropriate.

Implement systems and controls for the effective recruitment, selection and retention of staff within the area of responsibility.

Ensure that the services meet responsibilities to provide clinical experience and mentor support for pre and post registration nurse and AHP education (when applicable), in line with internal and external standards.

Deputise for the Head of Intermediate Care when required.

Participate in the local Manager on Call rota for South East Essex.

Maintain own professional registration and practice requirements.