Essex Partnership University NHS Foundation Trust

Administration Officer

Information:

This job is now closed

Job summary

Administration Officer/Receptionist - NEE Therapy For You Band 3 - £22,816 - £24,336 per annum Full Time - 37.5 hours per week Hospital Road, Colchester

Some of the main responsibilities and duties include but are not limited to;

Greeting service users and professionals, answering calls via phone and in person on reception, monitoring an email account for work and processing messages appropriately, ordering, booking appointments and transport, updating clinical systems, covering receptions/other wards, and general administrative duties. To be able to use Microsoft packages is essential. full training will be given for our data base system.

Main duties of the job

  • To work as a member of the Directorate's Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
  • To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust's localities.
  • The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
  • The postholder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Details

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

364-A-7705

Job locations

1 Hospital Road

Hospital Road

Colchester

CO3 3HJ


Job description

Job responsibilities

  • To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities.
  • The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
  • The service will require a team approach to ensure cover for absence across all services / locations.
  • Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
  • Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant
  • The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.

Job description

Job responsibilities

  • To operate as a centralised department providing a comprehensive administration service and functions within the Trusts Localities.
  • The service will ensure the timely and accurate recording of all activity across services using Trust information systems.
  • The service will require a team approach to ensure cover for absence across all services / locations.
  • Post holders, as appropriate, will be required to provide administration duties on behalf of these services.
  • Due to the nature of the role a strong emphasis is placed on safeguarding confidentiality and this forms a pre-requisite for every Administration Assistant
  • The Post Holder will be required to work on a rota system to cover core office hours, where appropriate.

Person Specification

Education/Qualifications

Essential

  • IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages

Essential

Essential

  • Good standard of general education

Desirable

  • Previous NHS Systems Knowledge

Communication

Essential

  • Good telephone manner and dealing with people
Person Specification

Education/Qualifications

Essential

  • IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages

Essential

Essential

  • Good standard of general education

Desirable

  • Previous NHS Systems Knowledge

Communication

Essential

  • Good telephone manner and dealing with people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

1 Hospital Road

Hospital Road

Colchester

CO3 3HJ


Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

1 Hospital Road

Hospital Road

Colchester

CO3 3HJ


Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Hub Lead

Jane Davidson

jane.davidson3@nhs.net

07583138294

Details

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

364-A-7705

Job locations

1 Hospital Road

Hospital Road

Colchester

CO3 3HJ


Supporting documents

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