Job summary
This is an exciting opportunity for a Senior Business Development Partner to join Essex Partnership University NHS Foundation Trust working within our innovative, friendly and busy Business Development Team. We are looking for candidates who are able to demonstrate significant experience delivering competitive bids, business cases and other commercial activities either within the NHS or other sectors. The successful candidate will have a track record in identifying, developing and completing bids and related projects to a high standard, with a passion for working collaboratively with internal and external stakeholders. in line with our newly emerging Commercial Strategy.
The successful candidate will be a team player, confident, compassionate and resilient and have the ability to manage multiple projects and bids, challenging deadlines and an awareness of how to manage competing organisational demands.
Main duties of the job
Working closely with the Director of Contracting and Business Development and the wider team, the post holder will work proactively and positively to ensure the delivery of significant high value commercial and business development opportunities that align with our Trust Strategy. You will provide expert commercial and business development advice and support and you will ensure that all commercial projects and bids contribute positively to the Trusts vision, strategy and financial sustainability.
You will have line management responsibilities within the team and will work closely with the Trust Executive Team, the clinical and corporate divisions, clinical specialities and with external partners/stakeholders to deliver a portfolio of complex bids and projects which align with the Trusts emerging commercial strategy.
You will utilise highly developed communication strategies to engage with a wide range of stakeholders, you will help the team to deliver commercial training within the organisation and you will ensure that all projects and bids adhere to the Trusts internal and external governance processes.
About us
The EPUT Business Development team are based at the Trust's Head Office in Wickford and offer hybrid working arrangements. The team are involved in all business development activities across EPUT, this means that the team are exposed to a varied and exciting range of projects.
Job description
Job responsibilities
- Responsible for the identification and risk assessment of new business opportunities within the Trust and wider collaboratives
- Establish and lead an engaging approach to commercial and business development activity that results in a robust business development plan for the organisation that maximises income streams.
- Oversee the maintenance of a live database for future and current bid opportunities (bid pipeline)
- Lead a wide range of complex bid and business case opportunities in their entirety, through the identification, expression of interest, qualifying stages through to the creation and submission of a credible and high quality response.
- Identify resource requirements to successfully deliver business development opportunities to fruition
- To work with a wide variety of internal and external partners to successfully deliver bids, including established Provider Collaboratives and other partners.
- Ensuring that the governance arrangements are effectively and robustly managed, included confidentiality and non-disclosure agreements etc.
- Ensure a proactive approach to relationship management internally through our Care Units and corporate teams and partnerships with commissioners and other health care providers.
- Ensure compliance with Trust Corporate Governance in approval of business development activities.
- Prepare and present high quality reports for submission to internal committees.
- Undertake market and business analysis as required, including analysis of partners and competitors
- Undertake comprehensive risk assessment of business development activities
- Provide effective handover of successful bids to the operational and service development team for mobilisation and provide expert support to this process. Sign off transition to operational teams on completion of mobilisation processes.
- Lead stakeholder involvement where required from a range of services both internal and external to the organisation.
- Undertake analysis of winning and unsuccessful bids and capture and disseminate lessons learned.
- Sensitively work with service user and carer groups in the articulation of their views and regarding changes to services and impact on bids where service user involvement is required.
- Line manage staff directly related to area of work where required and facilitate and support wider staff groups for specific functions and activities.
Relationships
The role requires exceptional communication skills, both verbal and written, with the ability to develop collaborative working relationships at all levels internally and externally. The post holder will be required to communicate both formally and informally with Directors and Senior Leadership Team members often in large groups. The post holder will be required to communicate complex information which will at times be contentious in a manner which will enable the project to move forward either gaining consent or agreement to alternative action.
Communication
Post holders are required to have and utilise:
- Highly developed communication skills, both verbally and written, with particular emphasis on effective persuasive written skills and the ability to produce clear concise reports for the Board of Directors and sub committees thereof.
- Highly developed presentational skills to communicate complex information analysis effectively. Have the ability to present key messages to internal and external agencies regarding project work and service developments. This may include commissioning groups, public meetings, compliance requirements and specific projects and may include national and international travel.
- Effective influencing and negotiating skills to achieve desired outcomes. This includes the ability to lead clinical teams to redesign their services. The post holder needs to have excellent brokerage skills to facilitate difficult contentious conversations to achieve the required outcome and ensure clinicians remain in tune with the overall programmes of work.
- Ability to develop good working relationships with all stakeholders.
- Ability to convey new patient pathways & service redesign ideas and concepts to service users and carers using a consultative friendly approach.
- Ability to chair meetings and lead projects effectively.
- Persuasive skills to ensure key strategic messages are conveyed to senior operational and clinical managers regarding identified need for change, compliance requirements and local needs of services.
- Negotiation skills to enable the post holder to deal effectively with contentious and sensitive issues that may have widespread influence on the wider organisation
Working with Clinical Teams
The post holder is required to
- Engage clinical teams and develop their involvement in:
- Service development to support bids
- Shaping bid development
- Development and identification of business development opportunities.
Analysis and Judgement
The post holder will have and will utilise:
- Highly developed analytical skills to understand and communicate complex information at all organisational levels.
- Clear and confident judgement making skills.
- Decisive decision making skills, informed by evidence.
- The ability to interpret national guidance into local policy and procedure
- Knowledge, skills and experience of option appraisal and feasibility study
Planning and Organisation
The post holder is required to:
- Utilise professional programme/project management tools and techniques
- Achieve delivery on non-negotiable, demanding deadlines
- Lead Trust wide projects to deliver objectives on time and within budget.
- Develop integration and risk management plans for business development projects
- Lead work streams and co-ordinate plans bid delivery
Management
The post holder is accountable and responsible for:
- Delivery of objectives of the Business and Service Development Team
- Managing a programme budget including achieving value for money.
- Adherence to standing financial instructions and standing orders
- Developing and leading collaborative and customer focused working practices.
- Development of training resources and delivery of training as required for individual projects.
- Line management responsibility of junior staff within the Service Improvement and Development Team. This includes responsibility for ensuring staff receive appropriate training and development, are supervised and appraised and are developed to achieve maximum potential
Patient Care
Contact with patients is an integral part of the role, although this may not occur daily. The post holder will be required to regularly address service users and carers concerns and issues and seek their views on a range of service developments and initiatives.
Essex Partnership University NHS Foundation Trust requires the highest standards of personal and professional conduct from all of its employees. Where relevant, all employees must comply with the Code of Professional Conduct appropriate to their professional governing body.
As an NHS employee, you are required to observe the following principles:
- Make the care and safety of patients my first concern and act to protect them from risk;
- Respect the public, patients, relatives, carers, NHS staff and partners in other agencies;
- Be honest and act with integrity
- Accept responsibility for my own work and the proper performance of the people I manage;
- Show my commitment to working as a team member of working with all my colleagues in the NHS and the wider community;
- Take responsibility for my own and continuous learning and development
Job description
Job responsibilities
- Responsible for the identification and risk assessment of new business opportunities within the Trust and wider collaboratives
- Establish and lead an engaging approach to commercial and business development activity that results in a robust business development plan for the organisation that maximises income streams.
- Oversee the maintenance of a live database for future and current bid opportunities (bid pipeline)
- Lead a wide range of complex bid and business case opportunities in their entirety, through the identification, expression of interest, qualifying stages through to the creation and submission of a credible and high quality response.
- Identify resource requirements to successfully deliver business development opportunities to fruition
- To work with a wide variety of internal and external partners to successfully deliver bids, including established Provider Collaboratives and other partners.
- Ensuring that the governance arrangements are effectively and robustly managed, included confidentiality and non-disclosure agreements etc.
- Ensure a proactive approach to relationship management internally through our Care Units and corporate teams and partnerships with commissioners and other health care providers.
- Ensure compliance with Trust Corporate Governance in approval of business development activities.
- Prepare and present high quality reports for submission to internal committees.
- Undertake market and business analysis as required, including analysis of partners and competitors
- Undertake comprehensive risk assessment of business development activities
- Provide effective handover of successful bids to the operational and service development team for mobilisation and provide expert support to this process. Sign off transition to operational teams on completion of mobilisation processes.
- Lead stakeholder involvement where required from a range of services both internal and external to the organisation.
- Undertake analysis of winning and unsuccessful bids and capture and disseminate lessons learned.
- Sensitively work with service user and carer groups in the articulation of their views and regarding changes to services and impact on bids where service user involvement is required.
- Line manage staff directly related to area of work where required and facilitate and support wider staff groups for specific functions and activities.
Relationships
The role requires exceptional communication skills, both verbal and written, with the ability to develop collaborative working relationships at all levels internally and externally. The post holder will be required to communicate both formally and informally with Directors and Senior Leadership Team members often in large groups. The post holder will be required to communicate complex information which will at times be contentious in a manner which will enable the project to move forward either gaining consent or agreement to alternative action.
Communication
Post holders are required to have and utilise:
- Highly developed communication skills, both verbally and written, with particular emphasis on effective persuasive written skills and the ability to produce clear concise reports for the Board of Directors and sub committees thereof.
- Highly developed presentational skills to communicate complex information analysis effectively. Have the ability to present key messages to internal and external agencies regarding project work and service developments. This may include commissioning groups, public meetings, compliance requirements and specific projects and may include national and international travel.
- Effective influencing and negotiating skills to achieve desired outcomes. This includes the ability to lead clinical teams to redesign their services. The post holder needs to have excellent brokerage skills to facilitate difficult contentious conversations to achieve the required outcome and ensure clinicians remain in tune with the overall programmes of work.
- Ability to develop good working relationships with all stakeholders.
- Ability to convey new patient pathways & service redesign ideas and concepts to service users and carers using a consultative friendly approach.
- Ability to chair meetings and lead projects effectively.
- Persuasive skills to ensure key strategic messages are conveyed to senior operational and clinical managers regarding identified need for change, compliance requirements and local needs of services.
- Negotiation skills to enable the post holder to deal effectively with contentious and sensitive issues that may have widespread influence on the wider organisation
Working with Clinical Teams
The post holder is required to
- Engage clinical teams and develop their involvement in:
- Service development to support bids
- Shaping bid development
- Development and identification of business development opportunities.
Analysis and Judgement
The post holder will have and will utilise:
- Highly developed analytical skills to understand and communicate complex information at all organisational levels.
- Clear and confident judgement making skills.
- Decisive decision making skills, informed by evidence.
- The ability to interpret national guidance into local policy and procedure
- Knowledge, skills and experience of option appraisal and feasibility study
Planning and Organisation
The post holder is required to:
- Utilise professional programme/project management tools and techniques
- Achieve delivery on non-negotiable, demanding deadlines
- Lead Trust wide projects to deliver objectives on time and within budget.
- Develop integration and risk management plans for business development projects
- Lead work streams and co-ordinate plans bid delivery
Management
The post holder is accountable and responsible for:
- Delivery of objectives of the Business and Service Development Team
- Managing a programme budget including achieving value for money.
- Adherence to standing financial instructions and standing orders
- Developing and leading collaborative and customer focused working practices.
- Development of training resources and delivery of training as required for individual projects.
- Line management responsibility of junior staff within the Service Improvement and Development Team. This includes responsibility for ensuring staff receive appropriate training and development, are supervised and appraised and are developed to achieve maximum potential
Patient Care
Contact with patients is an integral part of the role, although this may not occur daily. The post holder will be required to regularly address service users and carers concerns and issues and seek their views on a range of service developments and initiatives.
Essex Partnership University NHS Foundation Trust requires the highest standards of personal and professional conduct from all of its employees. Where relevant, all employees must comply with the Code of Professional Conduct appropriate to their professional governing body.
As an NHS employee, you are required to observe the following principles:
- Make the care and safety of patients my first concern and act to protect them from risk;
- Respect the public, patients, relatives, carers, NHS staff and partners in other agencies;
- Be honest and act with integrity
- Accept responsibility for my own work and the proper performance of the people I manage;
- Show my commitment to working as a team member of working with all my colleagues in the NHS and the wider community;
- Take responsibility for my own and continuous learning and development
Person Specification
Education / Qualification
Essential
- Masters degree or must be able to demonstrate the equivalent level of knowledge gained through training, experience, short courses, and / or qualifications.
- Project Management Qualification, PRINCE II or equivalent qualification / demonstrable equivalent experience managing large complex projects
Desirable
- Directly relevant commercial skills
- Leadership qualification
- Evidence of ongoing professional development
Additional Qualities
Essential
- Ability to travel across sites and across Trust boundaries to attend meetings, etc.
Knowledge
Essential
- Experience at senior management level
- Track record in managing complex projects across different services within challenging circumstances
- Demonstrable experience of staff and team management through a matrix approach
- Experience working within a large complex organisation and with a wide range of stakeholders
- Extensive NHS Knowledge including knowledge of health and care systems, primary and community health care provision.
- Knowledge of strategic direction, policies and operating principles within the NHS including new commissioning structures
- Expert knowledge and experience in any of: o commissioning, service planning, tendering, commercial development and service management
Desirable
- Experience of commercial services
- Knowledge and experience in the use of service redesign principles/tools, change management and innovation in practice
Skills / Experience
Essential
- Significant experience of managing complex projects
- Experience in leading tenders
- Excellent bid writing and editorial skills
Personal Qualities
Essential
- Shares the Trust's Values and demonstrates this in their attitude and behaviour:
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
- Versatility and the ability to manage multiple complex projects simultaneously
Person Specification
Education / Qualification
Essential
- Masters degree or must be able to demonstrate the equivalent level of knowledge gained through training, experience, short courses, and / or qualifications.
- Project Management Qualification, PRINCE II or equivalent qualification / demonstrable equivalent experience managing large complex projects
Desirable
- Directly relevant commercial skills
- Leadership qualification
- Evidence of ongoing professional development
Additional Qualities
Essential
- Ability to travel across sites and across Trust boundaries to attend meetings, etc.
Knowledge
Essential
- Experience at senior management level
- Track record in managing complex projects across different services within challenging circumstances
- Demonstrable experience of staff and team management through a matrix approach
- Experience working within a large complex organisation and with a wide range of stakeholders
- Extensive NHS Knowledge including knowledge of health and care systems, primary and community health care provision.
- Knowledge of strategic direction, policies and operating principles within the NHS including new commissioning structures
- Expert knowledge and experience in any of: o commissioning, service planning, tendering, commercial development and service management
Desirable
- Experience of commercial services
- Knowledge and experience in the use of service redesign principles/tools, change management and innovation in practice
Skills / Experience
Essential
- Significant experience of managing complex projects
- Experience in leading tenders
- Excellent bid writing and editorial skills
Personal Qualities
Essential
- Shares the Trust's Values and demonstrates this in their attitude and behaviour:
- Ensures that the organisational values of open, compassionate and empowering are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
- Versatility and the ability to manage multiple complex projects simultaneously
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
