Wheelchair Service Manager

Essex Partnership University NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an experienced, enthusiastic and motivated Occupational Therapist or Physiotherapist to lead our Southeast Essex Wheelchair Service. Part of the Southeast Essex Community Health Services, the service is based in Southend, and offers assessment and provision of wheelchairs and accessories to people of all ages who have a long term mobility need.

Main duties of the job

You will have responsibility for the operational management of the Wheelchair Service, including aspects of budget, contract and business management. The team consists of therapists, assistants and clerical support staff.

In addition, you will have the opportunity to hold a small complex clinical caseload as appropriate.

You will be working with the team on service development and transformation initiatives, be part of reviewing the effectiveness of provision, and engage in working together with other teams to consistently improve wheelchair and special seating services.

You will need to have experience of leadership, management and development, preferably in a wheelchair service.

We offer a highly committed and dedicated team, the working environment is supportive, and if you like innovation and creative problem-solving, putting clients at the centre of practice, we would like to hear from you.

For further information please contact: Matthew Goddard Head of Community Occupational Therapy, Equipment and Wheelchair Service

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

o Season Ticket Loans

o NHS discounts for staff

o Excellent Training facilities and opportunities

o Buying and Selling annual leave scheme

o The opportunity to work bank shifts and expand knowledge and experience in other areas

o Salary Sacrifice schemes including lease cars and Cycle to Work

o Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Date posted

29 July 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£47,126 to £53,219 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

364-A-4749

Job locations

Unit 8, The Forum, Temple Farm Industrial Estate

Coopers Way

Southend on Sea, Essex

SS2 5TE


Job description

Job responsibilities

To lead, support and co-ordinate the activities of the Wheelchair Service and Specialist Seating Team, comprising of Therapists, Technical Instructors and Administrative staff.

To have management and operational responsibility for the delivery of these services.

This requires the service to be delivered within available resources, to specified volumes and quality standards in line with contract requirements, Clinical Governance arrangements and NHS Standards.

The post-holder will be responsible for ensuring that the service provided is of the highest standard, efficiently delivered and effectively controlled within budget.

To ensure individuals manage their clinical caseloads effectively and that workloads are managed and allocated appropriately to demand capacity and skills mix across the team.

To ensure an efficient and responsive service, maintaining appropriate waiting times from referral to assessment and the provision of prescribed resources.

To enable the staff group to work together, utilising diverse skills and knowledge, to maximise benefits to the clients and provide integrated service delivery.

To provide a high quality, needs led service focused on client satisfaction, ensuring that clients are involved in service planning and improvement, and that meaningful staff and user involvement is promoted.

To promote a person-centred service, through the effective co-ordination of clinic activity, from referral through assessment appointments, to prescription of wheelchairs and accessories.

To ensure Therapists and Technicians identify and co-ordinate key tasks and priorities in their work, in order to optimise the planning and management of their work and quality of service delivery to clients.

To develop other Service Level Agreements (SLAs), in accordance with therequirements of the service.

To ensure effective and flexible cover arrangements to maintain clinical service delivery during clinic hours, annual leave, absence and vacancies, including organising temporary staff where required within budgetary constraints.

To performance manage, identify and adapt system to provide service delivery as appropriate. To work with the Associate Director to monitor the SLA activity levels and in conjunction with the Finance and Commissioning Department, ensure that optimum benefits for the Service are realised.

To work with the Administrative Lead to support the administrative support team working with the Wheelchair Service, to maintain and develop clear and efficient administrative processes.

Job description

Job responsibilities

To lead, support and co-ordinate the activities of the Wheelchair Service and Specialist Seating Team, comprising of Therapists, Technical Instructors and Administrative staff.

To have management and operational responsibility for the delivery of these services.

This requires the service to be delivered within available resources, to specified volumes and quality standards in line with contract requirements, Clinical Governance arrangements and NHS Standards.

The post-holder will be responsible for ensuring that the service provided is of the highest standard, efficiently delivered and effectively controlled within budget.

To ensure individuals manage their clinical caseloads effectively and that workloads are managed and allocated appropriately to demand capacity and skills mix across the team.

To ensure an efficient and responsive service, maintaining appropriate waiting times from referral to assessment and the provision of prescribed resources.

To enable the staff group to work together, utilising diverse skills and knowledge, to maximise benefits to the clients and provide integrated service delivery.

To provide a high quality, needs led service focused on client satisfaction, ensuring that clients are involved in service planning and improvement, and that meaningful staff and user involvement is promoted.

To promote a person-centred service, through the effective co-ordination of clinic activity, from referral through assessment appointments, to prescription of wheelchairs and accessories.

To ensure Therapists and Technicians identify and co-ordinate key tasks and priorities in their work, in order to optimise the planning and management of their work and quality of service delivery to clients.

To develop other Service Level Agreements (SLAs), in accordance with therequirements of the service.

To ensure effective and flexible cover arrangements to maintain clinical service delivery during clinic hours, annual leave, absence and vacancies, including organising temporary staff where required within budgetary constraints.

To performance manage, identify and adapt system to provide service delivery as appropriate. To work with the Associate Director to monitor the SLA activity levels and in conjunction with the Finance and Commissioning Department, ensure that optimum benefits for the Service are realised.

To work with the Administrative Lead to support the administrative support team working with the Wheelchair Service, to maintain and develop clear and efficient administrative processes.

Person Specification

Current HCPC Registration

Essential

  • HCPC professional registration.

Experience in long-term disability, wheelchairs & associated seating systems

Essential

  • BSC
  • Knowledge of a variety of powered and non- powered wheelchairs
  • nowledge of wheelchair prescription, cushions and special seating
  • Experience in long - term disability, wheelchairs & associated seating systems

Desirable

  • Project Management
  • Managing resources effectively (staff, finances, equipment, etc)
Person Specification

Current HCPC Registration

Essential

  • HCPC professional registration.

Experience in long-term disability, wheelchairs & associated seating systems

Essential

  • BSC
  • Knowledge of a variety of powered and non- powered wheelchairs
  • nowledge of wheelchair prescription, cushions and special seating
  • Experience in long - term disability, wheelchairs & associated seating systems

Desirable

  • Project Management
  • Managing resources effectively (staff, finances, equipment, etc)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Unit 8, The Forum, Temple Farm Industrial Estate

Coopers Way

Southend on Sea, Essex

SS2 5TE


Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Unit 8, The Forum, Temple Farm Industrial Estate

Coopers Way

Southend on Sea, Essex

SS2 5TE


Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Community OT, Wheelchair & Equipment

Matthew Goddard

matthew.goddard2@nhs.net

07816828292

Date posted

29 July 2022

Pay scheme

Agenda for change

Band

Band 8a

Salary

£47,126 to £53,219 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

364-A-4749

Job locations

Unit 8, The Forum, Temple Farm Industrial Estate

Coopers Way

Southend on Sea, Essex

SS2 5TE


Supporting documents

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