CIMHS Operational Lead

Job responsibilities

The Operational Lead will provide operational and line management supervision to senior staff within CIMHS, supporting a culture of accountability, collaboration, learning and continuous improvement. They will be responsible for workforce planning, managing demand and capacity in a high-throughput environment, and responding flexibly to changing pressures and system priorities.

CIMHS continues to integrate a range of provision, including secondary care mental health services, enhanced primary care functions, third sector partners, peer support and social care. The post holder will play a key role in embedding integrated ways of working, ensuring clarity of roles, effective communication and shared ownership of outcomes across organisational boundaries.

A core element of the role is ensuring that neighbourhood CIMHS teams operate in line with the principles of the Community Mental Health Framework: place-based, whole-person and whole-population approaches, with a strong focus on addressing inequalities and working alongside local communities. The post holder will support meaningful co-production with people who use services, carers and community partners.

The post holder will work closely with crisis and acute services to ensure smooth interfaces, effective escalation and de-escalation, and shared risk management, holding an appropriate level of operational risk and oversight for a dynamic community pathway.

They will also contribute to the development, implementation and oversight of governance arrangements within this complex multi-agency environment, ensuring quality, safety, performance and learning are embedded within day-to-day operations.

Education/Qualification/training

Essential

• Relevant qualification: Social work, Nursing (RMN), Occupational Therapy, Psychology, Arts Therapies to degree or equivalent supplemented by specialist training experience within specialist area equivalent to masters level
• Evidence of professional development
• Registration with relevant professional body

Desirable

• Management qualification

Experience

Essential

• Significant experience of leading clinical work
• Significant experience as an AMHP, if applicable
• Significant experience of staff line management, development and leadership
• Experience of budget management
• Experience of recruitment, selection and retention
• Experience of developing services and the change process
• Experience of developing and delivering training
• Experience of working in a multidisciplinary team
• Experience of partnership working with other agencies

Knowledge and Skills

Essential

• Knowledge of current mental health legislation and initiatives
• Knowledge of the Mental Health Act 1983
• Knowledge and understanding of Social Care issues including Personalisation and Safeguarding adults and children
• Knowledge of the legal and ethical issues relating to health care
• Knowledge of equal opportunities, confidentiality and consent issues
• NHS/LA policies and procedures Spreadsheet & data analysis skills
• Ability to manage with available, sometimes limited, resources
• Health & Safety issues
• Demonstrate high level of care expertise
• High level of verbal and written communication skills
• Ability to co-ordinate and deliver services to a complex group
• Ability to plan and develop local policy and procedure
• Ability to line manage and develop a multidisciplinary clinical team
• Ability to manage competency
• Ability to provide and co-ordinate clinical / management supervision
• Ability to manage severely challenging behaviour/crisis intervention including intervention under the MHA
• Able to manage & lead incidents of verbal & violent aggression
• Budget management skills
• Ability to lead on all category SI reviews for the locality
• Ability to manage unpredictable workloads and frequent demands on concentration and attention
• Ability to lead and facilitate decision making processes
• Good skills in O365 packages
• Report writing / presentation skills
• Change management skills
• Knowledge of the principles and practice of clinical governance, clinical audit and risk management

Other

Essential

• Committed to coproduction
• Ability to work independently and as part of a team and able to both/influence and work across professional boundaries. ?Ability to remain calm under pressure, motivate others and be flexible and adaptable to change.
• Able to demonstrate a commitment to self-development
• Passionate about population health
• Develop inclusivity and respect for others
• Demonstrates they care and values others, able to acknowledge and reward good work, celebrating team and individual success

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).