Job summary
The Lead Medicines Management Pharmacy Technician will play a key role in delivering a high-quality, patient-centred pharmacy service at the Newham Centre for Mental Health. Working as part of the multidisciplinary team, the post holder will coordinate and maintain safe and efficient medication supply systems, undertake medicines reconciliation, and support patients' independence through medicines management and self-administration schemes. They will manage and develop pharmacy technicians and trainees, ensuring effective training, supervision, and competency assessment. The role includes supporting the discharge process, liaising with GPs and community pharmacies to ensure continuity of care, and contributing to quality improvement, audit, and service development initiatives. The post holder will also assist with dispensary duties at Mile End Hospital and maintain accredited checking status. This position requires strong leadership, communication, and organisational skills, with a commitment to patient safety, service quality, and continuous professional development.
Main duties of the job
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Clinical and Medicines Management:Undertake medicines reconciliation, develop individual medicines management care plans, support self-administration schemes, and assess patients' ability to manage their medicines safely and independently.
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Medication Supply and Dispensary Duties:Coordinate and maintain efficient medication supply systems to wards and teams, manage top-ups, assess Patients' Own Drugs (PODs), and prepare discharge (TTA) medication in a timely manner.
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Leadership and Staff Management:Line manage pharmacy technicians and assistants, create rotas, oversee training and development of staff and trainees, and ensure effective service delivery across clinical areas.
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Audit, Quality Improvement, and Governance:Participate in audits, monitor performance indicators, contribute to service evaluation and improvement projects, and ensure compliance with CQC and Trust standards.
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Education and Training:Support and deliver training to clinical and pharmacy staff, supervise pre-registration trainees, and promote continuous professional development within the pharmacy team.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Job description
Job responsibilities
- To assist with the provision of a high quality pharmacy service to patients of the Trust
- To undertake general dispensary and distribution activities including ward based top ups.
- To assist the technical and professional staff in the day-to-day running of the Department
- Co-ordinates and maintains medication supply to the wards and teams.
- Assesses identified patients individual pharmaceutical care needs within 72 hours of identification
- Initiates and completes a Medicines Management Care Plan for each identified patient
- Is a key member of the Multidisciplinary Team, participating in weekly team meetings in order to maximise patients potential for independent medicines management
- Ensures all documentation in regard to Medications Management on the unit is completed accurately
- To participate in dispensary duties (at Mile End Hospital) on a rota basis
- To maintain Accredited Checking Technician (ACT)
- To manage the Technicians and be responsible for the training and development of student technicians.
- To prepare discharge medication (TTAs) in a timely and efficient manner
- To communicate discharge information to Community Pharmacies and GPs
Job description
Job responsibilities
- To assist with the provision of a high quality pharmacy service to patients of the Trust
- To undertake general dispensary and distribution activities including ward based top ups.
- To assist the technical and professional staff in the day-to-day running of the Department
- Co-ordinates and maintains medication supply to the wards and teams.
- Assesses identified patients individual pharmaceutical care needs within 72 hours of identification
- Initiates and completes a Medicines Management Care Plan for each identified patient
- Is a key member of the Multidisciplinary Team, participating in weekly team meetings in order to maximise patients potential for independent medicines management
- Ensures all documentation in regard to Medications Management on the unit is completed accurately
- To participate in dispensary duties (at Mile End Hospital) on a rota basis
- To maintain Accredited Checking Technician (ACT)
- To manage the Technicians and be responsible for the training and development of student technicians.
- To prepare discharge medication (TTAs) in a timely and efficient manner
- To communicate discharge information to Community Pharmacies and GPs
Person Specification
Educational/ Qualification
Essential
- oBTEC/ City & Guilds/NVQ3 pharmacy or equivalent
- oAccredited MMT technician
- oRegional Accreditation for Checking dispensed items (ACT accreditation)
- oEducational Supervisor (or willing to work towards this)
Experience
Essential
- oExperience in hospital pharmacy post qualification
- oSuccess in a previous post requiring completion of work to deadlines
- oManagement experience
- oWorking within a multidisciplinary team
- oExperience in tutoring and training
- oDrug history taking
- oWard based clinical work
- oPrevious experience of audit
Desirable
- oPrevious experience in providing clinical mental health services.
- oProducing reports
- oCreating rota
Knowledge/ Skills
Essential
- oAble to monitor, review and develop service standards
- oUse of Microsoft Excel/Word to intermediate level Able
- oGood written and oral communication skills
- oNumerate - able to perform simple calculations
- oAbility to work carefully with attention to detail
- oAbility to work unsupervised in an organised manner
- oAbility to plan work & meet targets
- oIdeas of how ward services may develop over the next few years and the factors that may affect these developments
Desirable
- oAwareness of the issues around quality and patient care
- oAwareness of risk management issues
- oUnderstanding the discharge process
- oUse JAC/RIO
- oCarrying out Quality improvement projects
Person Specification
Educational/ Qualification
Essential
- oBTEC/ City & Guilds/NVQ3 pharmacy or equivalent
- oAccredited MMT technician
- oRegional Accreditation for Checking dispensed items (ACT accreditation)
- oEducational Supervisor (or willing to work towards this)
Experience
Essential
- oExperience in hospital pharmacy post qualification
- oSuccess in a previous post requiring completion of work to deadlines
- oManagement experience
- oWorking within a multidisciplinary team
- oExperience in tutoring and training
- oDrug history taking
- oWard based clinical work
- oPrevious experience of audit
Desirable
- oPrevious experience in providing clinical mental health services.
- oProducing reports
- oCreating rota
Knowledge/ Skills
Essential
- oAble to monitor, review and develop service standards
- oUse of Microsoft Excel/Word to intermediate level Able
- oGood written and oral communication skills
- oNumerate - able to perform simple calculations
- oAbility to work carefully with attention to detail
- oAbility to work unsupervised in an organised manner
- oAbility to plan work & meet targets
- oIdeas of how ward services may develop over the next few years and the factors that may affect these developments
Desirable
- oAwareness of the issues around quality and patient care
- oAwareness of risk management issues
- oUnderstanding the discharge process
- oUse JAC/RIO
- oCarrying out Quality improvement projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
