Job summary
Would you like an opportunity to join our Admin Team to be part of our exciting and innovative Child & Adolescent Mental Health (CAMH) service within Bedford?
We are looking for a receptionist/administrative assistant to provide effective and efficient administrative support to the CAMHS service within Bedford on a part time basis.
Main duties of the job
Based within a busy environment, the post holder will have responsibility for providing a confidential, professional, and responsive administrative service. This will mainly include all reception duties, such as greeting visitors, answering the phone and email communications
The post holder will need to be professional, well-organised, team orientated and highly motivated to join our multi-disciplinary team.
Applicants should have a sound working knowledge of the Microsoft office suite.
About us
If you would like the opportunity to be part of our professional and friendly team we would like to hear from you. Full training on patient systems will be provided.
Job description
Job responsibilities
To provide general administrative support to Team Administrators and all CAMHS Clinicians and Managers.The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and to exercise initiative. The ability to multi-task is also essential.
The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.
To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.
Please see attached JD
Job description
Job responsibilities
To provide general administrative support to Team Administrators and all CAMHS Clinicians and Managers.The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and to exercise initiative. The ability to multi-task is also essential.
The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.
To work alongside and to cover, when appropriate, other administration staff across several locations in some instances.
Please see attached JD
Person Specification
Education/ Qualification/ Training
Essential
Experience
Essential
- Working as part of a team.
- Working as part of an administrative team.
- Working in an office environment and experience of office administration.
- Reception duties in a health or social care setting.
Desirable
- Experience in a mental health setting.
- Working in a multidisciplinary health team.
Skills
Essential
- Computer literacy including word processing and data entry.
- Knowledge of Microsoft applications.
- Ability to prioritise work.
- Ability to work without the need for direct supervision and use own initiative.
- Ability to deal with distressed clients in a sympathetic manner.
- Excellent communication skills including excellent telephone manner.
- Ability to maintain strict confidentiality in all matter relating to clients.
- Ability to work to deadlines.
Desirable
- Use of patient administration systems.
- Copy typing skills.
Knowledge
Essential
- IT/Administration.
- Understanding of office procedures.
- Confidentiality.
- Understanding of health and/or social services environments.
Desirable
- Knowledge of data protection act and Caldicott.
Person Specification
Education/ Qualification/ Training
Essential
Experience
Essential
- Working as part of a team.
- Working as part of an administrative team.
- Working in an office environment and experience of office administration.
- Reception duties in a health or social care setting.
Desirable
- Experience in a mental health setting.
- Working in a multidisciplinary health team.
Skills
Essential
- Computer literacy including word processing and data entry.
- Knowledge of Microsoft applications.
- Ability to prioritise work.
- Ability to work without the need for direct supervision and use own initiative.
- Ability to deal with distressed clients in a sympathetic manner.
- Excellent communication skills including excellent telephone manner.
- Ability to maintain strict confidentiality in all matter relating to clients.
- Ability to work to deadlines.
Desirable
- Use of patient administration systems.
- Copy typing skills.
Knowledge
Essential
- IT/Administration.
- Understanding of office procedures.
- Confidentiality.
- Understanding of health and/or social services environments.
Desirable
- Knowledge of data protection act and Caldicott.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
