East London NHS Foundation Trust

Learning and Development Apprentice

The closing date is 13 July 2025

Job summary

Are you passionate about making a change to people's lives?
Could your past help improve your present?

NCEL Provider Collaborative are offering a fantastic Apprenticeship opportunity to become a Level Three Training Officer with an NHS organisation.

We are seeking applicants with lived experience of Children and Young People' mental health services or inpatient care, who are passionate about making a positive change through teaching others.

The role will involve working with clinical staff and senior leaders, to create training packages and learning materials to educate frontline staff to provide improved health care for young people and families.

You will be working 30 hours per week, where your time will be shared across East London NHS foundation Trust, Compass Well-being, and with Apprenticeship Provider, Babington.

On completion, you will have the skills and experience to start your career as a qualified training officer, where you can apply for roles within the NHS and other organisations in Education, Learning and Development, Corporate Training and Teaching.

Eligibility requirements

Potential apprentices must be 16 years old or above (there is no upper age limit).
You must not have prior learning in Level 3 Learning & Development.
You must have been living in the UK for the last 3 years.
If you are on a Visa, it must cover the length of the apprenticeship contract.
You must be able to access public funds.
You must be able to work 30 hours a week.

Main duties of the job

The Learning and Development (L&D) apprenticeship offers a fantastic opportunity for individuals with lived experience of CYP Mental Health Services and a passion for learning and development. This role allows you to deepen your understanding of L&D while leveraging your lived experience to enhance our learning and development frameworks.

Working collaboratively with NCEL Provider Collaborative and Compass Wellbeing, you will have the chance to harness the power of learning through mentorship, collaboration, and key projects.

Key Responsibilities
- Assist the Provider Collaborative team in identifying learning needs
- Aid in the design and delivery of training programs
- Evaluate the effectiveness of training initiatives

About us

At Compass Wellbeing, a Community Interest Company and subsidiary of East London NHS Foundation Trust (ELFT), we act as a bridge - improving connectivity between ELFT and local VCSE organisations. We are dedicated to enhancing community wellbeing and tackling social inequalities across England. Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering resilient, supportive environments for marginalised groups.

Compass Wellbeing supports ELFT in its mission to become the first NHS 'Marmot Trust'. By implementing the Marmot principles, we aim to reduce health inequalities and improve population health.

We envision a future where every community enjoys high levels of wellbeing and equity. Our unique position within both the VCSE sector and the NHS allows us to facilitate seamless collaboration, creating robust health and social support systems. Our values--collaboration, empathy, integrity, quality, and innovation--drive everything we do. Join the Compass Wellbeing team and contribute to making a meaningful impact on the lives of others, including our own employees. We are committed to fostering growth and development through comprehensive training and development frameworks.

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£13.85 an hour Per hour (London living wage)

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time, Part-time

Reference number

363-CompassApprentice

Job locations

Trust HQ

9 Alie Street

London

E1 8DE

Job description

Job responsibilities

Requirements

This dynamic role requires strong communication skills and the ability to work proactively as part of a team.

Embrace this opportunity to develop and refine your L&D skills, making a meaningful impact on our training programs and organisational growth.

Key Duties

1 Assist in the design and development of training materials and programmes

2 Coordinate and schedule training sessions, workshops, and meetings

3 Update and maintain L&D systems and databases

4 IT proficient: Excel, PowerPoint, data management

5 Data entry and analysis to support L&D activities

6 Organise and manage training resources, including booking venues and ordering materials

7 Communication via emails, telephones, and face-to-face interactions

8 Maintain confidentiality, and adhere to organisational policies and procedures with consideration for safeguarding

9 Support the evaluation of training programs through feedback collection and analysis

10 Undertake ad hoc duties when required

11 Support the NCEL Provider Collaborative team by compiling and distributing training materials and reports.

12 Assist in organising, facilitating, and participating in training events, workshops, and focus groups.

13 Prioritise and complete multiple tasks and projects in a deadline-driven environment.

14 Ensure effective communication on specific L&D project developments with the Project Lead, Head of Delivery and Performance, and the wider team.

15 Maintain accurate and open communication with a range of organisations and individuals, researching and drafting correspondence, marketing, and research materials.

16 Compose well-written emails, create meeting invitations, and write short documents.

17 Develop and maintain contact sheets and training asset inventories (e.g., iPads, headsets, USBs).

18 Contribute to team meetings effectively.

19 Travel to locations within London and occasionally outside London as required by L&D projects.

20 Undertake ad hoc duties as required.

Job description

Job responsibilities

Requirements

This dynamic role requires strong communication skills and the ability to work proactively as part of a team.

Embrace this opportunity to develop and refine your L&D skills, making a meaningful impact on our training programs and organisational growth.

Key Duties

1 Assist in the design and development of training materials and programmes

2 Coordinate and schedule training sessions, workshops, and meetings

3 Update and maintain L&D systems and databases

4 IT proficient: Excel, PowerPoint, data management

5 Data entry and analysis to support L&D activities

6 Organise and manage training resources, including booking venues and ordering materials

7 Communication via emails, telephones, and face-to-face interactions

8 Maintain confidentiality, and adhere to organisational policies and procedures with consideration for safeguarding

9 Support the evaluation of training programs through feedback collection and analysis

10 Undertake ad hoc duties when required

11 Support the NCEL Provider Collaborative team by compiling and distributing training materials and reports.

12 Assist in organising, facilitating, and participating in training events, workshops, and focus groups.

13 Prioritise and complete multiple tasks and projects in a deadline-driven environment.

14 Ensure effective communication on specific L&D project developments with the Project Lead, Head of Delivery and Performance, and the wider team.

15 Maintain accurate and open communication with a range of organisations and individuals, researching and drafting correspondence, marketing, and research materials.

16 Compose well-written emails, create meeting invitations, and write short documents.

17 Develop and maintain contact sheets and training asset inventories (e.g., iPads, headsets, USBs).

18 Contribute to team meetings effectively.

19 Travel to locations within London and occasionally outside London as required by L&D projects.

20 Undertake ad hoc duties as required.

Person Specification

Skills and Attributes

Essential

Ability to work as part of a multidisciplinary team
Demonstrate working towards Functional Skills Level 2 through an initial assessment in subjects where the candidate may not yet hold the qualification
Project management methodology and documentation

Desirable

Hold Maths and English GCSE or equivalent GCSE level C/4+ in at least one subject

Experience

Essential

Computer literate with a working knowledge of Microsoft Office package
Lived experience as a service user Of Children and Young Peoples Mental Health Services (CAMHS)
Experience in taking minutes, organising meetings and disseminating information to stakeholder

Desirable

Practical experience of working in a busy office environment

Knowledge & Skills

Essential

Good communication, interpersonal and organisational skills
High attention to detail
High level of written and verbal communication skills
Ability to work under pressure, and respond to needs at difficult situations
Ability to problem solve

Desirable

Flexibility in approach to work and willing to work some evenings on ad hoc basis
Knowledge of data protection act

Person Specification

Skills and Attributes

Essential

Ability to work as part of a multidisciplinary team
Demonstrate working towards Functional Skills Level 2 through an initial assessment in subjects where the candidate may not yet hold the qualification
Project management methodology and documentation

Desirable

Hold Maths and English GCSE or equivalent GCSE level C/4+ in at least one subject

Experience

Essential

Computer literate with a working knowledge of Microsoft Office package
Lived experience as a service user Of Children and Young Peoples Mental Health Services (CAMHS)
Experience in taking minutes, organising meetings and disseminating information to stakeholder

Desirable

Practical experience of working in a busy office environment

Knowledge & Skills

Essential

Good communication, interpersonal and organisational skills
High attention to detail
High level of written and verbal communication skills
Ability to work under pressure, and respond to needs at difficult situations
Ability to problem solve

Desirable

Flexibility in approach to work and willing to work some evenings on ad hoc basis
Knowledge of data protection act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

East London NHS Foundation Trust

Address

Trust HQ

9 Alie Street

London

E1 8DE

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East London NHS Foundation Trust

Address

Trust HQ

9 Alie Street

London

E1 8DE

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)