Service Manager Rapid Response

East London NHS Foundation Trust

The closing date is 12 May 2025

Job summary

Post: Service Manager Rapid Resonse

Band 8a

Hours: Full Time Contract: Permanent

Are you looking to progress your leadership and management skills and be at the forefront of change?Do you have experience of managing teams or worked within nursing in the community? Do you hold a keen interest in Unplanned care and Virtual Wards?

Main duties of the job

We are seeking an experienced clinician to work within Bedfordshire Community Health Services (ELFT) Rapid Response Team as a service manager to join the senior management team and existing service manager. The post holders will work closely with their aligned Deputy Lead Nurse and service to improve, innovate and undertake operational day to day line management of this team.

You will be a strong leader, focused on achieving real improvements in outcomes for patients and will be confident in your ability to support, coach and develop individuals and teams to deliver consistently high quality services. You will be innovative, forward thinking, self-driven with excellent communication and interpersonal skills. You will be an experienced Registered Nurse with a passion for specialist nursing.

You will take pride in your work and be highly motivated and dynamic, have a flexible approach and be able to embrace change. Being a collaborative worker and the ability to network and build relationships with a diverse group of stakeholders is essential.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year Yearly

Contract

Permanent

Working pattern

Full-time

Reference number

363-CHB7155077

Job locations

Queensborough House

Friars Walk

Dunstable

LU63JA


Job description

Job responsibilities

Due to the nature of the post the applicant must be able to meet the travel requirements of the post and the post holder will be expected to support the on call manager roster.

For further information, please contact Sarah Denmead Service Manager rapid Response 07825 273833

Job description

Job responsibilities

Due to the nature of the post the applicant must be able to meet the travel requirements of the post and the post holder will be expected to support the on call manager roster.

For further information, please contact Sarah Denmead Service Manager rapid Response 07825 273833

Person Specification

Education/Qualifications

Essential

  • Registered General Nurse
  • Educated to Masters level in relevant subject or equivalent level qualification or relevant experience of working at a senior level
  • Evidence of post-qualifying and continuing professional development

Experience

Essential

  • Significant experience in operational health service management, managing a range of nursing services
  • Experience of planning and delivering programmes, audits and services on time
  • Experience of managing a range of contracts across acute and community services

Desirable

  • Experience of identifying need, setting up and implementing internal processes and procedures to support efficient service delivery and ability to communicate this at range of levels from across the organisation

Knowledge

Essential

  • Clear understanding of the background to and aims of current healthcare policy and appreciates the implications of this on engagement and service delivery
  • Clear understanding of the relationship between the Department of Health, NHS England, the Clinical Commissioning Groups, Local Authorities, and Healthcare Providers
  • Proven written and oral communication skills and the ability to articulate information and influence others
  • Excellent problem solving skills, with the ability to think laterally
  • The ability to embrace change, viewing it as an opportunity to learn and develop

Desirable

  • Highly competent in the use of IT systems including SystmOne and Adastra to ensure support of clinical teams with the correct use of these systems in relation to patient care, training staff in their use if required to enhance clinical practice and delivery of patient care

Other

Essential

  • Exhibit high levels of honesty and integrity and promote organisational values
  • Car driver and access to a car for work purposes
Person Specification

Education/Qualifications

Essential

  • Registered General Nurse
  • Educated to Masters level in relevant subject or equivalent level qualification or relevant experience of working at a senior level
  • Evidence of post-qualifying and continuing professional development

Experience

Essential

  • Significant experience in operational health service management, managing a range of nursing services
  • Experience of planning and delivering programmes, audits and services on time
  • Experience of managing a range of contracts across acute and community services

Desirable

  • Experience of identifying need, setting up and implementing internal processes and procedures to support efficient service delivery and ability to communicate this at range of levels from across the organisation

Knowledge

Essential

  • Clear understanding of the background to and aims of current healthcare policy and appreciates the implications of this on engagement and service delivery
  • Clear understanding of the relationship between the Department of Health, NHS England, the Clinical Commissioning Groups, Local Authorities, and Healthcare Providers
  • Proven written and oral communication skills and the ability to articulate information and influence others
  • Excellent problem solving skills, with the ability to think laterally
  • The ability to embrace change, viewing it as an opportunity to learn and develop

Desirable

  • Highly competent in the use of IT systems including SystmOne and Adastra to ensure support of clinical teams with the correct use of these systems in relation to patient care, training staff in their use if required to enhance clinical practice and delivery of patient care

Other

Essential

  • Exhibit high levels of honesty and integrity and promote organisational values
  • Car driver and access to a car for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Queensborough House

Friars Walk

Dunstable

LU63JA


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East London NHS Foundation Trust

Address

Queensborough House

Friars Walk

Dunstable

LU63JA


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Deputy Lead Nurse Unplanned Care

Sarah Denmead

sarah.denmead@nhs.net

07825273833

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year Yearly

Contract

Permanent

Working pattern

Full-time

Reference number

363-CHB7155077

Job locations

Queensborough House

Friars Walk

Dunstable

LU63JA


Supporting documents

Privacy notice

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