East London NHS Foundation Trust

Senior Administrator and Communications Officer

Information:

This job is now closed

Job summary

The post-holder will play a significant role driving service developments to modernise and improve the services' communication strategy, and social media and online presence, with the support of the central ELFT Communication and Engagement Team.

The innovative and confident post-holder will also have a management role themselves, managing the band 4 administrator in the team, ensuring administrative processes across the school teams are robust and efficient. Support to develop within this management role will be available through continual professional development opportunities in the service.

An enthusiastic and innovative team player, responsible for managing the administration for City & Hackney's School Mental Health Teams; WAMHS and MHST. This Senior Administrator/Communications Officer role supports the co-ordination and integration of these services. It ensures the effective implementation of the operation and delivery of WAMHS and MHST, working across these teams and reporting to the MHST Clinical Team Lead and WAMHS Clinical Team Lead.The post holder will be expected to engage professionally at all levels, to uphold the highest professional standards and play their part in ensuring that services are delivered in accordance with agreed methodologies.

Main duties of the job

This exciting role has a strong focus on developing digital communications and maximising audience reach and channel opportunity though our social media network, website and other digital platforms. The role involves developing communication materials such as infographics and publications.

It also includes contributing to and leading on the creation and delivery of communications and engagement plans for campaigns and projects and supporting engagement with children, young people and parents/carers as well as with other services as part of the CAMHS Alliance.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

363-SS7076260

Job locations

City & Hackney CAMHS

John Scott Health Centre

220 Green Lanes, Wood berry Downs

N4 2NU


Job description

Job responsibilities

This exciting role has a strong focus on developing digital communications and maximising audience reach and channel opportunity though our social media network, website and other digital platforms. The role involves developing communication materials such as infographics and publications. It also includes contributing to and leading on the creation and delivery of communications and engagement plans for campaigns and projects and supporting engagement with children, young people and parents/carers as well as with other services as part of the CAMHS Alliance.

Job description

Job responsibilities

This exciting role has a strong focus on developing digital communications and maximising audience reach and channel opportunity though our social media network, website and other digital platforms. The role involves developing communication materials such as infographics and publications. It also includes contributing to and leading on the creation and delivery of communications and engagement plans for campaigns and projects and supporting engagement with children, young people and parents/carers as well as with other services as part of the CAMHS Alliance.

Person Specification

Qualifications

Essential

  • oEducated to GCSE standard or equivalent
  • oEnglish A Level/NVQ Level 3 or equivalent

Desirable

  • oEducated to degree level (possibly in psychology, public health or a related discipline
  • oFurther education in relevant area (Project management, communications, IT or psychology)

Experience

Essential

  • Two years' experience in a professional environment
  • Experience of working in a fast paced, adaptable environment

Desirable

  • oExperience of change programmes
  • oExperience of supervising, mentoring or managing junior staff

Knowledge

Essential

  • Advanced level of computer literacy including word processing skills (MSOffice Word) and other windows packages for example Excel, PowerPoint and Outlook
  • Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing

Desirable

  • oKnowledge or experience of children's mental health
Person Specification

Qualifications

Essential

  • oEducated to GCSE standard or equivalent
  • oEnglish A Level/NVQ Level 3 or equivalent

Desirable

  • oEducated to degree level (possibly in psychology, public health or a related discipline
  • oFurther education in relevant area (Project management, communications, IT or psychology)

Experience

Essential

  • Two years' experience in a professional environment
  • Experience of working in a fast paced, adaptable environment

Desirable

  • oExperience of change programmes
  • oExperience of supervising, mentoring or managing junior staff

Knowledge

Essential

  • Advanced level of computer literacy including word processing skills (MSOffice Word) and other windows packages for example Excel, PowerPoint and Outlook
  • Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing

Desirable

  • oKnowledge or experience of children's mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

City & Hackney CAMHS

John Scott Health Centre

220 Green Lanes, Wood berry Downs

N4 2NU


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East London NHS Foundation Trust

Address

City & Hackney CAMHS

John Scott Health Centre

220 Green Lanes, Wood berry Downs

N4 2NU


Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Team Lead for Mental Health Support Team

Deborah Kemp

deborah.kemp@nhs.net

02032225600

Details

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

363-SS7076260

Job locations

City & Hackney CAMHS

John Scott Health Centre

220 Green Lanes, Wood berry Downs

N4 2NU


Supporting documents

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