Job summary
A New Mental Health Service Dedicated for North East LondonWe have set up a crisis response service which serves North East London for those experiencing a mental health crisis to call NHS 111 and have 24/7 access to the mental health support they need
Why you should join us?In return for your commitment, we will offer you inner London weighting, a comprehensive induction package, a bespoke training programme, regular supervision, regular reflective practice and a comprehensive staff well being programme.
What we requireIt is desirable that the successful applicant has a professional and personal experience of the communities in North East London. In addition, good communication skills over the telephone is essential.
Where will the service be based?The service is based at Mile End Hospital, East London.
Main duties of the job
The Associate Mental Health Practitioner will work across the Service as directed to provide and support smooth transitions between teams and a high level of experience for the person in crisis.The Associate Practitioner will demonstrate robust assessment, risk assessment and management skills and possess sound decision making skills for people in a mental health crisis and will formulate crisis safety plans under the guidance of registered clinicians.They will demonstrate an understanding of a range of brief interventions and be able to provide robust physical health checks or be willing to undertake training to do so. They will be expected to work under supervision, with adherence to Trust procedures and policies, and to employ value based and socially inclusive practice.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description
Job responsibilities
- Taking calls from patients and carers with all levels and complexities of Mental Health needs
- Triaging calls ensuring they are dealt with by the most appropriate professional
- Provision of a high quality Mental Health crisis support line
- Meeting the key performance indicators set for answering calls
- Liaise with other professionals and agencies as appropriate to support the person in crisis
Job description
Job responsibilities
- Taking calls from patients and carers with all levels and complexities of Mental Health needs
- Triaging calls ensuring they are dealt with by the most appropriate professional
- Provision of a high quality Mental Health crisis support line
- Meeting the key performance indicators set for answering calls
- Liaise with other professionals and agencies as appropriate to support the person in crisis
Person Specification
Education/ Qualification/ Training
Essential
- Evidence of basic skills at level 2 numeracy and literacy
- NVQ level 3 or equivalent mental health experience
Desirable
- Brief intervention and motivational interviewing training or willingness to undertake
- Suicide prevention training or willing to undertake
- Degree in psychology/psychology graduates
Experience
Essential
- Relevant experience working with and supporting people with mental health needs
- Has demonstrable abilities in listening, sharing, giving and receiving support and advice and is able to resolve differences and find ways forward.
- Has an ability to prioritise effectively
- Is able to demonstrate good organisational skills
Knowledge and Skills
Essential
- IT literate
- Is able to produce written documentation as required by the service area.
Desirable
- Able to measure and monitor physical health signs and symptoms eg. take vital signs such as temperature, pulse and blood pressure and report any abnormalities with these to a clinician or willing to undertake training to do so
Person Specification
Education/ Qualification/ Training
Essential
- Evidence of basic skills at level 2 numeracy and literacy
- NVQ level 3 or equivalent mental health experience
Desirable
- Brief intervention and motivational interviewing training or willingness to undertake
- Suicide prevention training or willing to undertake
- Degree in psychology/psychology graduates
Experience
Essential
- Relevant experience working with and supporting people with mental health needs
- Has demonstrable abilities in listening, sharing, giving and receiving support and advice and is able to resolve differences and find ways forward.
- Has an ability to prioritise effectively
- Is able to demonstrate good organisational skills
Knowledge and Skills
Essential
- IT literate
- Is able to produce written documentation as required by the service area.
Desirable
- Able to measure and monitor physical health signs and symptoms eg. take vital signs such as temperature, pulse and blood pressure and report any abnormalities with these to a clinician or willing to undertake training to do so
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
