Job summary
We are looking for a Senior Network Specialist to be a key member of the Network team within the ELFT Digital Department. The post holder will be Bedfordshire based, in The post will act as a lead within the team for network management and support as well as support junior network team members day to day. The post holder is highly technical and provides design, support and advice to the Network Manager and the network team. The post holder is expected to become the knowledge repository or "go-to-person" for network support, maintenance, installation or configuration, and the relevant network management tools or technologies.
Main duties of the job
The post is a senior technical role in a team of specialist network staff. The role incorporates customer care, vendor relationship management, operations and communications coordination and to foster a collegiate style of working within the team and with other teams within the Digital Department. They will take full ownership of network support issues from identification to resolution, capacity planning, proactive enhancements to the Trust network using recognised standards such as ITIL. For all of these functions, the post holder is expected to understand, meet or exceed their customers' requirements and have the ability to explain complex network related information, solutions and issues to staff who are not digital specialists.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Job description
Job responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Job description
Job responsibilities
Please for further information kindly refer to the job description and person specification attached to this vacancy.
Person Specification
Education/ Qualification / Training
Essential
- Educated to Masters level or equivalent experience
- IT Service management qualification or equivalent experience
- Evidence of continued professional development
- Diploma or technical qualification related to Networking including the principles of TCP/IP and IP addressing schema or equivalent experience CCNA, CCNP, CCENT (Cisco)
Desirable
Experience
Essential
- Experience of providing network support
- Experience of taking a lead role in developing and implementing network related systems and services
- Experience of dealing with customers face to face and on the telephone
- Experience of facilitating change in practice to improve services
- Understanding of budgetary management
- Business planning / annual planning
- Risk management and governance
- Experience of implementing and supporting modern healthcare information systems.
- Experience of working in a project management environment, also working with multi -vendor teams, on and offshore.
- Experience of working with Cisco networking equipment including ASA and FTD Firewalls, and Wireless LAN Controllers
Desirable
- Relevant Information Technology service design, planning, development, deployment, operations and technical support experience
- Experience of working with SolarWinds Orion NPM and NCM
Person Specification
Education/ Qualification / Training
Essential
- Educated to Masters level or equivalent experience
- IT Service management qualification or equivalent experience
- Evidence of continued professional development
- Diploma or technical qualification related to Networking including the principles of TCP/IP and IP addressing schema or equivalent experience CCNA, CCNP, CCENT (Cisco)
Desirable
Experience
Essential
- Experience of providing network support
- Experience of taking a lead role in developing and implementing network related systems and services
- Experience of dealing with customers face to face and on the telephone
- Experience of facilitating change in practice to improve services
- Understanding of budgetary management
- Business planning / annual planning
- Risk management and governance
- Experience of implementing and supporting modern healthcare information systems.
- Experience of working in a project management environment, also working with multi -vendor teams, on and offshore.
- Experience of working with Cisco networking equipment including ASA and FTD Firewalls, and Wireless LAN Controllers
Desirable
- Relevant Information Technology service design, planning, development, deployment, operations and technical support experience
- Experience of working with SolarWinds Orion NPM and NCM
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East London NHS Foundation Trust
Address
The Green, Roger Dowley Court, Russia Lane, London E2 9NJ
Charter House, Alma Street,
Luton
LU1 2PJ
Employer's website
https://www.elft.nhs.uk/ (Opens in a new tab)